TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 1 out of 5 by
runuts from
Program CRASHED
TurboTax crashed right when I needed it most . . . Filing Time!!! Had to purchase another program . . . MORE MONEY WASTED!!!
Date published: 2023-04-12
Rated 1 out of 5 by
BJTed from
Very Poor. Requires multiple form revisits
Asks for information on downloaded forms without providing info to distinguish which form. E.g, we have three accounts with our broker. Tax info was downloaded from all three at the same time. Turbo tax asked us for info on one form without indicating which account it was from. When entering data for our California return, TurboTax suggested we go back to the Federal form to enter deductions even if we took the standard deduction. This took a lot of extra time. Turbo tax should provide assistance in figuring out if the effort is worthwhile. When electronically transferring data from our broker, TurboTax miscategorized a 1099-R as a railroad earnings form!!!
Date published: 2023-04-12
Rated 5 out of 5 by
LokiKia from
Many years now, Im happy!
I ahve been using this for many years and I can see the improvements year over year. Good Job Y'all!
Date published: 2023-04-12
Rated 4 out of 5 by
mzigster from
Ease of use
Easy to follow menus and informative guides. Help section is great.
Date published: 2023-04-12
Rated 5 out of 5 by
M8907 from
Love this option
It make it so easy as taxes can be complicated for me
Date published: 2023-04-12
Rated 5 out of 5 by
null from
easy to use for free. great for standard W-2's !
Fast, easy, convenient. this is a wonderful system that's great for any user!
Date published: 2023-04-12
Rated 5 out of 5 by
Coachly from
Better every year!
It took less time, was more intuitive, and less aggravating.
Date published: 2023-04-12
Rated 5 out of 5 by
jobo98007967t from
Easy
It keeps getting easier. Makes a bad day a little better when its easier.
Date published: 2023-04-12
Rated 3 out of 5 by
Weslaird from
Less solicitations
I like the platform. It is fairly user-friendly. I did have issues finding how to input my 1099-NEC income. The main issue I have is all the solicitations to buy this and upgrade to that. TOO MUCH. Ask once and that is it. Stop begging for add-ons.
Date published: 2023-04-12
Rated 5 out of 5 by
thx4thehelpTT from
LOVE TURBO TAX
Turbo Tax helped me through the whole process and saved me thousands.
All TurboTax® Offerings Reviews - Page 3056
Date published: 2023-04-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
runuts from
Program CRASHED
TurboTax crashed right when I needed it most . . . Filing Time!!! Had to purchase another program . . . MORE MONEY WASTED!!!
Date published: 2023-04-12
Rated 1 out of 5 by
BJTed from
Very Poor. Requires multiple form revisits
Asks for information on downloaded forms without providing info to distinguish which form. E.g, we have three accounts with our broker. Tax info was downloaded from all three at the same time. Turbo tax asked us for info on one form without indicating which account it was from. When entering data for our California return, TurboTax suggested we go back to the Federal form to enter deductions even if we took the standard deduction. This took a lot of extra time. Turbo tax should provide assistance in figuring out if the effort is worthwhile. When electronically transferring data from our broker, TurboTax miscategorized a 1099-R as a railroad earnings form!!!
Date published: 2023-04-12
Rated 5 out of 5 by
LokiKia from
Many years now, Im happy!
I ahve been using this for many years and I can see the improvements year over year. Good Job Y'all!
Date published: 2023-04-12
Rated 4 out of 5 by
mzigster from
Ease of use
Easy to follow menus and informative guides. Help section is great.
Date published: 2023-04-12
Rated 5 out of 5 by
M8907 from
Love this option
It make it so easy as taxes can be complicated for me
Date published: 2023-04-12
Rated 5 out of 5 by
null from
easy to use for free. great for standard W-2's !
Fast, easy, convenient. this is a wonderful system that's great for any user!
Date published: 2023-04-12
Rated 5 out of 5 by
Coachly from
Better every year!
It took less time, was more intuitive, and less aggravating.
Date published: 2023-04-12
Rated 5 out of 5 by
jobo98007967t from
Easy
It keeps getting easier. Makes a bad day a little better when its easier.
Date published: 2023-04-12
Rated 3 out of 5 by
Weslaird from
Less solicitations
I like the platform. It is fairly user-friendly. I did have issues finding how to input my 1099-NEC income. The main issue I have is all the solicitations to buy this and upgrade to that. TOO MUCH. Ask once and that is it. Stop begging for add-ons.
Date published: 2023-04-12
Rated 5 out of 5 by
thx4thehelpTT from
LOVE TURBO TAX
Turbo Tax helped me through the whole process and saved me thousands.
All TurboTax® Offerings Reviews - Page 3056
Date published: 2023-04-12