TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Program CRASHED TurboTax crashed right when I needed it most . . . Filing Time!!! Had to purchase another program . . . MORE MONEY WASTED!!!
Date published: 2023-04-12
Rated 1 out of 5 by from Very Poor. Requires multiple form revisits Asks for information on downloaded forms without providing info to distinguish which form. E.g, we have three accounts with our broker. Tax info was downloaded from all three at the same time. Turbo tax asked us for info on one form without indicating which account it was from. When entering data for our California return, TurboTax suggested we go back to the Federal form to enter deductions even if we took the standard deduction. This took a lot of extra time. Turbo tax should provide assistance in figuring out if the effort is worthwhile. When electronically transferring data from our broker, TurboTax miscategorized a 1099-R as a railroad earnings form!!!
Date published: 2023-04-12
Rated 5 out of 5 by from Many years now, Im happy! I ahve been using this for many years and I can see the improvements year over year. Good Job Y'all!
Date published: 2023-04-12
Rated 4 out of 5 by from Ease of use Easy to follow menus and informative guides. Help section is great.
Date published: 2023-04-12
Rated 5 out of 5 by from Love this option It make it so easy as taxes can be complicated for me
Date published: 2023-04-12
Rated 5 out of 5 by from easy to use for free. great for standard W-2's ! Fast, easy, convenient. this is a wonderful system that's great for any user!
Date published: 2023-04-12
Rated 5 out of 5 by from Better every year! It took less time, was more intuitive, and less aggravating.
Date published: 2023-04-12
Rated 5 out of 5 by from Easy It keeps getting easier. Makes a bad day a little better when its easier.
Date published: 2023-04-12
Rated 3 out of 5 by from Less solicitations I like the platform. It is fairly user-friendly. I did have issues finding how to input my 1099-NEC income. The main issue I have is all the solicitations to buy this and upgrade to that. TOO MUCH. Ask once and that is it. Stop begging for add-ons.
Date published: 2023-04-12
Rated 5 out of 5 by from LOVE TURBO TAX Turbo Tax helped me through the whole process and saved me thousands.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3056
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Program CRASHED TurboTax crashed right when I needed it most . . . Filing Time!!! Had to purchase another program . . . MORE MONEY WASTED!!!
Date published: 2023-04-12
Rated 1 out of 5 by from Very Poor. Requires multiple form revisits Asks for information on downloaded forms without providing info to distinguish which form. E.g, we have three accounts with our broker. Tax info was downloaded from all three at the same time. Turbo tax asked us for info on one form without indicating which account it was from. When entering data for our California return, TurboTax suggested we go back to the Federal form to enter deductions even if we took the standard deduction. This took a lot of extra time. Turbo tax should provide assistance in figuring out if the effort is worthwhile. When electronically transferring data from our broker, TurboTax miscategorized a 1099-R as a railroad earnings form!!!
Date published: 2023-04-12
Rated 5 out of 5 by from Many years now, Im happy! I ahve been using this for many years and I can see the improvements year over year. Good Job Y'all!
Date published: 2023-04-12
Rated 4 out of 5 by from Ease of use Easy to follow menus and informative guides. Help section is great.
Date published: 2023-04-12
Rated 5 out of 5 by from Love this option It make it so easy as taxes can be complicated for me
Date published: 2023-04-12
Rated 5 out of 5 by from easy to use for free. great for standard W-2's ! Fast, easy, convenient. this is a wonderful system that's great for any user!
Date published: 2023-04-12
Rated 5 out of 5 by from Better every year! It took less time, was more intuitive, and less aggravating.
Date published: 2023-04-12
Rated 5 out of 5 by from Easy It keeps getting easier. Makes a bad day a little better when its easier.
Date published: 2023-04-12
Rated 3 out of 5 by from Less solicitations I like the platform. It is fairly user-friendly. I did have issues finding how to input my 1099-NEC income. The main issue I have is all the solicitations to buy this and upgrade to that. TOO MUCH. Ask once and that is it. Stop begging for add-ons.
Date published: 2023-04-12
Rated 5 out of 5 by from LOVE TURBO TAX Turbo Tax helped me through the whole process and saved me thousands.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3056