TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from undisclosed, hidden fee of direct deposit... should be up front with cost. and would not let me use free filing..making me use deluxe,
Date published: 2021-04-10
Rated 5 out of 5 by from Awesome Very convenient and simple. I we'll recommend TurboTax
Date published: 2021-04-10
Rated 4 out of 5 by from Definitely better than H&R Block! Smooth. Easy to understand. Confident there are no mistakes.
Date published: 2021-04-10
Rated 4 out of 5 by from I did it myself I am an 83 year old lady doing my taxes online for the first time. This process worked well and I appreciated being taken through it step by step. I had to contact someone by phone twice and after trying to explain what I needed, they both helped me do what I needed to do. However, I did feel like I was taking too much of their time and my understanding of the tax language perhaps was not correct . The phone connections to them were not always clear. I will use it again next year and suspect that having done it this year will make next year easier. I was not preparing it online last year.
Date published: 2021-04-10
Rated 5 out of 5 by from So Easy and Fast This is my fourth year with Turbo Tax. I tried another company and came running back the next year. I get more money back with Turbo Tax and it was much easier. HIGHLY RECOMMENDED.
Date published: 2021-04-10
Rated 3 out of 5 by from Getting too Many Pop-ups A nice program and easy to follow prompts. Just all the asking for upgrades is getting real annoying. I am already paying over $100, can you please just let me file my taxes!
Date published: 2021-04-10
Rated 3 out of 5 by from Need forms view - Foreign Tax Credit Issues You ask us to fill in spaces and do not indicate where on the form it appears!
Date published: 2021-04-10
Rated 3 out of 5 by from My first TurboTax experience It was hard picking out things to fill in and it was hard to find the information we needed. It didn't prompt us to put in estimated taxes paid. Nothing prompted us that the Social Security and Equivalent Railroad Retirement Benefits worksheet had been calculated. We had to call and talk to someone to find out this was done. Delora who was wonderful helped us also realize we did not put in the estimated taxes paid.
Date published: 2021-04-10
Rated 5 out of 5 by from TURBO TAX IS AWESOME AND FAST THIS WAS FAST AND EASIER THAN I EXPECTED,WAS STRESSING BIG TIME! ALL FOR NAUGHT!
Date published: 2021-04-10
Rated 3 out of 5 by from Pricing Could Be Better My overall experience with TurboTax was ok, but I wish the pricing structure was different. I didn't like the fact that I had to upgrade to the Deluxe product simply because I put funds into an employer provided retirement account.
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 305
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from undisclosed, hidden fee of direct deposit... should be up front with cost. and would not let me use free filing..making me use deluxe,
Date published: 2021-04-10
Rated 5 out of 5 by from Awesome Very convenient and simple. I we'll recommend TurboTax
Date published: 2021-04-10
Rated 4 out of 5 by from Definitely better than H&R Block! Smooth. Easy to understand. Confident there are no mistakes.
Date published: 2021-04-10
Rated 4 out of 5 by from I did it myself I am an 83 year old lady doing my taxes online for the first time. This process worked well and I appreciated being taken through it step by step. I had to contact someone by phone twice and after trying to explain what I needed, they both helped me do what I needed to do. However, I did feel like I was taking too much of their time and my understanding of the tax language perhaps was not correct . The phone connections to them were not always clear. I will use it again next year and suspect that having done it this year will make next year easier. I was not preparing it online last year.
Date published: 2021-04-10
Rated 5 out of 5 by from So Easy and Fast This is my fourth year with Turbo Tax. I tried another company and came running back the next year. I get more money back with Turbo Tax and it was much easier. HIGHLY RECOMMENDED.
Date published: 2021-04-10
Rated 3 out of 5 by from Getting too Many Pop-ups A nice program and easy to follow prompts. Just all the asking for upgrades is getting real annoying. I am already paying over $100, can you please just let me file my taxes!
Date published: 2021-04-10
Rated 3 out of 5 by from Need forms view - Foreign Tax Credit Issues You ask us to fill in spaces and do not indicate where on the form it appears!
Date published: 2021-04-10
Rated 3 out of 5 by from My first TurboTax experience It was hard picking out things to fill in and it was hard to find the information we needed. It didn't prompt us to put in estimated taxes paid. Nothing prompted us that the Social Security and Equivalent Railroad Retirement Benefits worksheet had been calculated. We had to call and talk to someone to find out this was done. Delora who was wonderful helped us also realize we did not put in the estimated taxes paid.
Date published: 2021-04-10
Rated 5 out of 5 by from TURBO TAX IS AWESOME AND FAST THIS WAS FAST AND EASIER THAN I EXPECTED,WAS STRESSING BIG TIME! ALL FOR NAUGHT!
Date published: 2021-04-10
Rated 3 out of 5 by from Pricing Could Be Better My overall experience with TurboTax was ok, but I wish the pricing structure was different. I didn't like the fact that I had to upgrade to the Deluxe product simply because I put funds into an employer provided retirement account.
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 305