TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TURBOTAX I!S AMAZING The employees at Turbo tax were very patient with all of my questions and helped me every step of the way. Even late at night!! Quick and easy!!!
Date published: 2022-04-07
Rated 1 out of 5 by from Not very intuitive Turbo Tax is not incredibly easy to use overall. Many features are buggy. The help system is burdensome. Agents are available 24/7, but they're not super high quality. I would switch platforms if all my information wasn't already in TurboTax. Additionally, the cost is very high--especially for the state filing. I don't think that it gives me all the credits that could possibly be available. I feel like there are certain "loopholes" that I'm not being shown that I could take advantage of.
Date published: 2022-04-07
Rated 5 out of 5 by from Is this for real? Can taxes be filed so easily?? Everything was so simple and so fast. My tax expert was amazing and full service was so simple to use and so straightforward. amazing stuff.
Date published: 2022-04-07
Rated 5 out of 5 by from TurboTax is helpful and fast This was easy and I liked being able to review everything while I was doing it.
Date published: 2022-04-07
Rated 4 out of 5 by from Nice Job for 2021 The software worked well this year with only a few clitches. Interface was smooth and efficient. Took about 4 hours to do state and Federal
Date published: 2022-04-07
Rated 5 out of 5 by from Simple instructions, Helpful process My small business accounting is done in Google Sheets. I have to enter each and every line item one by one and with the simple, specific, easy to follow instructions throughout the entire program I was able to complete my tax filing in one afternoon. Preparation is key but TurboTax tells you what you need to have in front of you before you start.
Date published: 2022-04-07
Rated 5 out of 5 by from Awsome Awsomeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
Date published: 2022-04-07
Rated 5 out of 5 by from Taxes Happy with the process. Thank you so much Bethany.
Date published: 2022-04-07
Rated 4 out of 5 by from Excellent Federal & So-So State Filing Turbo Tax Business Federal version does a great job in collecting pertinent information. It is also very comprehensive and populates the appropriate forms flawlessly. It is well developed with a lot of excellent help at each step. However, the State version lacks the great attributes of the Federal version! Not all the information from the Federal forms populate the appropriate State forms. Those information that are transferred, sometimes lack the exact origin (Form name & Line number) that they come from, either a Federal form or a State worksheet.
Date published: 2022-04-07
Rated 4 out of 5 by from Easy to use but don't pay to file in MO if you owe Software is easy to use. I paid the $25 fee to e-file my state return only to find out that I am still required to mail in documents. I would have just mailed in everything if I knew that I still had to mail documents. A waste of $25 to e-file if you owe in MO. It would have been nice if they informed me before paying.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2995
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBOTAX I!S AMAZING The employees at Turbo tax were very patient with all of my questions and helped me every step of the way. Even late at night!! Quick and easy!!!
Date published: 2022-04-07
Rated 1 out of 5 by from Not very intuitive Turbo Tax is not incredibly easy to use overall. Many features are buggy. The help system is burdensome. Agents are available 24/7, but they're not super high quality. I would switch platforms if all my information wasn't already in TurboTax. Additionally, the cost is very high--especially for the state filing. I don't think that it gives me all the credits that could possibly be available. I feel like there are certain "loopholes" that I'm not being shown that I could take advantage of.
Date published: 2022-04-07
Rated 5 out of 5 by from Is this for real? Can taxes be filed so easily?? Everything was so simple and so fast. My tax expert was amazing and full service was so simple to use and so straightforward. amazing stuff.
Date published: 2022-04-07
Rated 5 out of 5 by from TurboTax is helpful and fast This was easy and I liked being able to review everything while I was doing it.
Date published: 2022-04-07
Rated 4 out of 5 by from Nice Job for 2021 The software worked well this year with only a few clitches. Interface was smooth and efficient. Took about 4 hours to do state and Federal
Date published: 2022-04-07
Rated 5 out of 5 by from Simple instructions, Helpful process My small business accounting is done in Google Sheets. I have to enter each and every line item one by one and with the simple, specific, easy to follow instructions throughout the entire program I was able to complete my tax filing in one afternoon. Preparation is key but TurboTax tells you what you need to have in front of you before you start.
Date published: 2022-04-07
Rated 5 out of 5 by from Awsome Awsomeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
Date published: 2022-04-07
Rated 5 out of 5 by from Taxes Happy with the process. Thank you so much Bethany.
Date published: 2022-04-07
Rated 4 out of 5 by from Excellent Federal & So-So State Filing Turbo Tax Business Federal version does a great job in collecting pertinent information. It is also very comprehensive and populates the appropriate forms flawlessly. It is well developed with a lot of excellent help at each step. However, the State version lacks the great attributes of the Federal version! Not all the information from the Federal forms populate the appropriate State forms. Those information that are transferred, sometimes lack the exact origin (Form name & Line number) that they come from, either a Federal form or a State worksheet.
Date published: 2022-04-07
Rated 4 out of 5 by from Easy to use but don't pay to file in MO if you owe Software is easy to use. I paid the $25 fee to e-file my state return only to find out that I am still required to mail in documents. I would have just mailed in everything if I knew that I still had to mail documents. A waste of $25 to e-file if you owe in MO. It would have been nice if they informed me before paying.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2995