TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Great Stuff! Thank you! Made it fun and easy! It's very easy to navigate! Thank You!
Date published: 2023-04-13
Rated 5 out of 5 by from Excellent Step by step instructions to the end. Well done. The Best.
Date published: 2023-04-13
Rated 5 out of 5 by from My Go-To For Tax Preparation TurboTax Premium is great. I feel like a pro doing my taxes
Date published: 2023-04-13
Rated 2 out of 5 by from TurboTax has some bugs that need to be addressed Filled out my return without any problems. When the time came to file the taxes, I was forced to take a service or upgrade for more $$ that I did not need or was inclined to accept. When the time came to pay the fee for the service, your system prevented four different cards from being used claiming there was a problem with the payment method, CVV or expiration date or billing address despite my repeated attempts at double checking all information entered automatically and manually. I had to call numerous times over two days and finally after the fifth call, I was transferred to the conflict resolution desk where a supervisor name Dorothea endeavored without fail and finally resolved my issue. The other folks I spoke to before Dorothea were stuck in their algorithmic approach and did not appear to be able to think outside of the box,
Date published: 2023-04-13
Rated 5 out of 5 by from Great Product I like that I can do my taxes and be confident that they are correct. When I need an explanation, the information is easy to understand.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Live It was great to have someone answer important questions. This made us feel better.
Date published: 2023-04-13
Rated 4 out of 5 by from Turbo tax is easy to use. I am 73 years old and found Tubo tax very easy to use
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is great Great experience using Turbo Tax. The whole process was easy and explanatory. will definitely recommend.
Date published: 2023-04-13
Rated 4 out of 5 by from Awesome Love the ease of use and understand everything. I love it!
Date published: 2023-04-13
Rated 5 out of 5 by from Excellent Tool Excellent Tool, They showed me each and every section to get the deduction
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 2966
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Stuff! Thank you! Made it fun and easy! It's very easy to navigate! Thank You!
Date published: 2023-04-13
Rated 5 out of 5 by from Excellent Step by step instructions to the end. Well done. The Best.
Date published: 2023-04-13
Rated 5 out of 5 by from My Go-To For Tax Preparation TurboTax Premium is great. I feel like a pro doing my taxes
Date published: 2023-04-13
Rated 2 out of 5 by from TurboTax has some bugs that need to be addressed Filled out my return without any problems. When the time came to file the taxes, I was forced to take a service or upgrade for more $$ that I did not need or was inclined to accept. When the time came to pay the fee for the service, your system prevented four different cards from being used claiming there was a problem with the payment method, CVV or expiration date or billing address despite my repeated attempts at double checking all information entered automatically and manually. I had to call numerous times over two days and finally after the fifth call, I was transferred to the conflict resolution desk where a supervisor name Dorothea endeavored without fail and finally resolved my issue. The other folks I spoke to before Dorothea were stuck in their algorithmic approach and did not appear to be able to think outside of the box,
Date published: 2023-04-13
Rated 5 out of 5 by from Great Product I like that I can do my taxes and be confident that they are correct. When I need an explanation, the information is easy to understand.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Live It was great to have someone answer important questions. This made us feel better.
Date published: 2023-04-13
Rated 4 out of 5 by from Turbo tax is easy to use. I am 73 years old and found Tubo tax very easy to use
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is great Great experience using Turbo Tax. The whole process was easy and explanatory. will definitely recommend.
Date published: 2023-04-13
Rated 4 out of 5 by from Awesome Love the ease of use and understand everything. I love it!
Date published: 2023-04-13
Rated 5 out of 5 by from Excellent Tool Excellent Tool, They showed me each and every section to get the deduction
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 2966