TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from good experience It was easy and quick, and did not use much of my time.
Date published: 2022-04-07
Rated 3 out of 5 by from AVERAGE AND COMPLICATED HARD TO PRINT OUT RETURN FOR FILING BY MAIL AND COMPLICATED
Date published: 2022-04-07
Rated 4 out of 5 by from Great Service, Sneaky Fees The online software worked well; however, it is more expensive than the TurboTax download. I could not find an option to purchase the downloadable version after completing my taxes online. I also did not like how the software kept pushing me to choose the expensive options when I clearly did not need them. 5 stars on product capability, 2 stars on trusting TurboTax not to overcharge
Date published: 2022-04-07
Rated 5 out of 5 by from As usual, GREAT! Although I had a problem completing my return this year, it was the first time in 25+ years. Otherwise, worth the money and reasonable easy to use.
Date published: 2022-04-07
Rated 5 out of 5 by from Excellent experience I worked with tax expert Daniel - wonderful experience. He helped me review my returns and answered all my questions. I have been using TT for more than 20 years and intent to continue using the software.
Date published: 2022-04-07
Rated 5 out of 5 by from Like the example says, Turbo Tax is awesome Although a great product, it does need a few improvements. I've been using this product for over 20 years. One is auto filling information. it does it after i fill it out ???? please do it first, then ask me to verify ! Secondly is the auto transfer of loss carry forward, I pay for the premium product in the hopes you will one day fix that. I am not a tax professional so i count on the software knowing what i did last year to keep my records correct and maximize my returns !
Date published: 2022-04-07
Rated 4 out of 5 by from TurboTax Review I had a great experience with the last person who finally did my taxes. I had 2 people prior to her and they were not good. If I had to stick with the first 2 people I would have went somewhere else. Terrible!
Date published: 2022-04-07
Rated 4 out of 5 by from oblique Schedule 8812 I've been using TurboTax since near the beginning and each year it has gotten better. This year there are a lot of items around a range of stimulus payments. On review I got kicked out on Schedule 8812; I felt like I was back filling out paper forms. What's an abode. I Googled it. Thought I understood abode vs domicile. Then the AdvCTC which on Letter 6419 we were told to enter the combined numbers. When I finished working on the "paper form", I went from getting a refund of 2k to owing 4k. Luckily, I save my work before starting the review. I went through the process several times until I got it right. It was I checked the wrong box for ABODE. This was very upsetting to me. You guys should have done a better job in the interactive TurboTax.
Date published: 2022-04-07
Rated 3 out of 5 by from Looking for something better I was unable to import some of my banking/broker data. Also, you need a csv file import for 8949 data, for example. Too difficult to return to a previous question to alter my answer.
Date published: 2022-04-07
Rated 5 out of 5 by from I Love it Very easy and explains every step of the way. I highly recommend
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2964
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from good experience It was easy and quick, and did not use much of my time.
Date published: 2022-04-07
Rated 3 out of 5 by from AVERAGE AND COMPLICATED HARD TO PRINT OUT RETURN FOR FILING BY MAIL AND COMPLICATED
Date published: 2022-04-07
Rated 4 out of 5 by from Great Service, Sneaky Fees The online software worked well; however, it is more expensive than the TurboTax download. I could not find an option to purchase the downloadable version after completing my taxes online. I also did not like how the software kept pushing me to choose the expensive options when I clearly did not need them. 5 stars on product capability, 2 stars on trusting TurboTax not to overcharge
Date published: 2022-04-07
Rated 5 out of 5 by from As usual, GREAT! Although I had a problem completing my return this year, it was the first time in 25+ years. Otherwise, worth the money and reasonable easy to use.
Date published: 2022-04-07
Rated 5 out of 5 by from Excellent experience I worked with tax expert Daniel - wonderful experience. He helped me review my returns and answered all my questions. I have been using TT for more than 20 years and intent to continue using the software.
Date published: 2022-04-07
Rated 5 out of 5 by from Like the example says, Turbo Tax is awesome Although a great product, it does need a few improvements. I've been using this product for over 20 years. One is auto filling information. it does it after i fill it out ???? please do it first, then ask me to verify ! Secondly is the auto transfer of loss carry forward, I pay for the premium product in the hopes you will one day fix that. I am not a tax professional so i count on the software knowing what i did last year to keep my records correct and maximize my returns !
Date published: 2022-04-07
Rated 4 out of 5 by from TurboTax Review I had a great experience with the last person who finally did my taxes. I had 2 people prior to her and they were not good. If I had to stick with the first 2 people I would have went somewhere else. Terrible!
Date published: 2022-04-07
Rated 4 out of 5 by from oblique Schedule 8812 I've been using TurboTax since near the beginning and each year it has gotten better. This year there are a lot of items around a range of stimulus payments. On review I got kicked out on Schedule 8812; I felt like I was back filling out paper forms. What's an abode. I Googled it. Thought I understood abode vs domicile. Then the AdvCTC which on Letter 6419 we were told to enter the combined numbers. When I finished working on the "paper form", I went from getting a refund of 2k to owing 4k. Luckily, I save my work before starting the review. I went through the process several times until I got it right. It was I checked the wrong box for ABODE. This was very upsetting to me. You guys should have done a better job in the interactive TurboTax.
Date published: 2022-04-07
Rated 3 out of 5 by from Looking for something better I was unable to import some of my banking/broker data. Also, you need a csv file import for 8949 data, for example. Too difficult to return to a previous question to alter my answer.
Date published: 2022-04-07
Rated 5 out of 5 by from I Love it Very easy and explains every step of the way. I highly recommend
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2964