TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from OK I've used Turbo Tax for 20 years and they have never given me a discount for being a loyal customer it use to be cheaper when I could buy it at Walmart but they don't carry it any more so now I have to pay the same price as a new customer,
Date published: 2021-04-16
Rated 5 out of 5 by from Great experience I paid the extra for a consult and review by an expert due to changes in my dependents. Well worth it! Cherise CALLED me ( not a chat box) with in 5 minutes and answered my questions.
Date published: 2021-04-16
Rated 5 out of 5 by from Was easy to use!!! Turbotax was easy to use and very helpful! Im so glad that I was able to use this!
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax was EXCELLENT Using Turbo Tax to file my taxes was easy. I don't worry about filing my taxes anymore since I have turbo tax to help me. Thank you....
Date published: 2021-04-16
Rated 5 out of 5 by from Easy Peezy Turbo Tax asked the questions in a way I understood. Made it easy for me to file.
Date published: 2021-04-16
Rated 5 out of 5 by from a simple as can be easy to follow, given step by step instructions, can do a little at a time and it saves everything.
Date published: 2021-04-16
Rated 5 out of 5 by from TURBO TAX IS WONDERFUL SITE IS REALLY EASY TO USE AND ITS USER FRIENDLY AWESOME
Date published: 2021-04-16
Rated 3 out of 5 by from Turbo tax not as friendly for 2020 It would not let me transfer my Turbo-Tax data from 2019 and then it would not let me get back into Easy Step and continue and kept wanting to open adnstart a new tax filing.
Date published: 2021-04-16
Rated 3 out of 5 by from Lost faith This year's experience was not as good as in past years. I lost some faith and confidence in TurboTax this year after experiencing many delays and issues with the filing process. I know some delays were caused by last minute Federal and State changes related to COVID relief programs but the whole process left me without a full sense of trust in the final results. I hope that I will have a better experience next year, if I decide to use Turbo Tax again.
Date published: 2021-04-16
Rated 5 out of 5 by from My Expert was AWESOME I absolutely love you'll..My Expert was awesome..and help answer questions that I had. I was very confident in my Expert Bruce
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 2955
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from OK I've used Turbo Tax for 20 years and they have never given me a discount for being a loyal customer it use to be cheaper when I could buy it at Walmart but they don't carry it any more so now I have to pay the same price as a new customer,
Date published: 2021-04-16
Rated 5 out of 5 by from Great experience I paid the extra for a consult and review by an expert due to changes in my dependents. Well worth it! Cherise CALLED me ( not a chat box) with in 5 minutes and answered my questions.
Date published: 2021-04-16
Rated 5 out of 5 by from Was easy to use!!! Turbotax was easy to use and very helpful! Im so glad that I was able to use this!
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax was EXCELLENT Using Turbo Tax to file my taxes was easy. I don't worry about filing my taxes anymore since I have turbo tax to help me. Thank you....
Date published: 2021-04-16
Rated 5 out of 5 by from Easy Peezy Turbo Tax asked the questions in a way I understood. Made it easy for me to file.
Date published: 2021-04-16
Rated 5 out of 5 by from a simple as can be easy to follow, given step by step instructions, can do a little at a time and it saves everything.
Date published: 2021-04-16
Rated 5 out of 5 by from TURBO TAX IS WONDERFUL SITE IS REALLY EASY TO USE AND ITS USER FRIENDLY AWESOME
Date published: 2021-04-16
Rated 3 out of 5 by from Turbo tax not as friendly for 2020 It would not let me transfer my Turbo-Tax data from 2019 and then it would not let me get back into Easy Step and continue and kept wanting to open adnstart a new tax filing.
Date published: 2021-04-16
Rated 3 out of 5 by from Lost faith This year's experience was not as good as in past years. I lost some faith and confidence in TurboTax this year after experiencing many delays and issues with the filing process. I know some delays were caused by last minute Federal and State changes related to COVID relief programs but the whole process left me without a full sense of trust in the final results. I hope that I will have a better experience next year, if I decide to use Turbo Tax again.
Date published: 2021-04-16
Rated 5 out of 5 by from My Expert was AWESOME I absolutely love you'll..My Expert was awesome..and help answer questions that I had. I was very confident in my Expert Bruce
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 2955