TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 4 out of 5 by from Turbo Tax is OK but not as awesome as it once was These comments are critique's and not criticism's. Overall we are happy with TurboTax and have used it for years. It seemed more awkward to navigate this year, 2021, than in the past. But we did get all our info in OK. After we finished and filed the Federal Taxes we had a difficult time moving back to filing the State taxes. It did not take us there automatically and we had to fish out the correct menu. Also, small inconvenience, but the pages do not fit the screen and we have to scroll down always to find the "continue" button as we advance through the worksheets. This could be improved.
Date published: 2022-04-01
Rated 5 out of 5 by from Great experience Taxes can often be a stressful process but turbo tax took care of everything.My wife and I were very thankful for their services. The tax expert we worked with was very knowledgeable and was able to answer all of our questions.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax is an easy way to file your taxes. TurboTax has been an easy way for my husband and I to complete our taxes.
Date published: 2022-04-01
Rated 5 out of 5 by from Easy Easy to use by following instructions. The questions help one to make the proper enteries.
Date published: 2022-04-01
Rated 5 out of 5 by from I Keep Using It Every Year Although I have a relatively simple return, it is easy to fill out and file using TT.
Date published: 2022-04-01
Rated 5 out of 5 by from Always Helpful So glad to use Turbo Tax each year to complete my taxes. Great step-by-step guidance on all issues. Very helpful this year as I entered retirement.
Date published: 2022-04-01
Rated 3 out of 5 by from difficult to use when reporting unemployment probably last time I will use it. Used to be a good program.
Date published: 2022-04-01
Rated 5 out of 5 by from Thank you Turbo Tax This was the very first time in my life to file a return. I was extremely nervous but after making a few mistakes because I did not pay attention to what I was reading I was able to complete filing our joint return. Thank you so much for helping a very nervous retired taxpayer.
Date published: 2022-04-01
Rated 5 out of 5 by from TurboTax coming in CLUTCH I have been using TT for years and honestly, it feels as if it gets easier every year I use it! With the easy-to-understand system in place, I can file my taxes with ease!
Date published: 2022-04-01
Rated 1 out of 5 by from State e-file failure State e-file rejected due to EF version update required. EF version update scheduled for 3/31/22 appears to not be available on 4/1/22. Cannot find schedule for release of EF version update required to e-file. Paid $25 to e-file and expect it to go through the 1st time every time.
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 2955
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is OK but not as awesome as it once was These comments are critique's and not criticism's. Overall we are happy with TurboTax and have used it for years. It seemed more awkward to navigate this year, 2021, than in the past. But we did get all our info in OK. After we finished and filed the Federal Taxes we had a difficult time moving back to filing the State taxes. It did not take us there automatically and we had to fish out the correct menu. Also, small inconvenience, but the pages do not fit the screen and we have to scroll down always to find the "continue" button as we advance through the worksheets. This could be improved.
Date published: 2022-04-01
Rated 5 out of 5 by from Great experience Taxes can often be a stressful process but turbo tax took care of everything.My wife and I were very thankful for their services. The tax expert we worked with was very knowledgeable and was able to answer all of our questions.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbo Tax is an easy way to file your taxes. TurboTax has been an easy way for my husband and I to complete our taxes.
Date published: 2022-04-01
Rated 5 out of 5 by from Easy Easy to use by following instructions. The questions help one to make the proper enteries.
Date published: 2022-04-01
Rated 5 out of 5 by from I Keep Using It Every Year Although I have a relatively simple return, it is easy to fill out and file using TT.
Date published: 2022-04-01
Rated 5 out of 5 by from Always Helpful So glad to use Turbo Tax each year to complete my taxes. Great step-by-step guidance on all issues. Very helpful this year as I entered retirement.
Date published: 2022-04-01
Rated 3 out of 5 by from difficult to use when reporting unemployment probably last time I will use it. Used to be a good program.
Date published: 2022-04-01
Rated 5 out of 5 by from Thank you Turbo Tax This was the very first time in my life to file a return. I was extremely nervous but after making a few mistakes because I did not pay attention to what I was reading I was able to complete filing our joint return. Thank you so much for helping a very nervous retired taxpayer.
Date published: 2022-04-01
Rated 5 out of 5 by from TurboTax coming in CLUTCH I have been using TT for years and honestly, it feels as if it gets easier every year I use it! With the easy-to-understand system in place, I can file my taxes with ease!
Date published: 2022-04-01
Rated 1 out of 5 by from State e-file failure State e-file rejected due to EF version update required. EF version update scheduled for 3/31/22 appears to not be available on 4/1/22. Cannot find schedule for release of EF version update required to e-file. Paid $25 to e-file and expect it to go through the 1st time every time.
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 2955