TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
reddog02 from
Turbo Tax is OK but not as awesome as it once was
These comments are critique's and not criticism's. Overall we are happy with TurboTax and have used it for years. It seemed more awkward to navigate this year, 2021, than in the past. But we did get all our info in OK. After we finished and filed the Federal Taxes we had a difficult time moving back to filing the State taxes. It did not take us there automatically and we had to fish out the correct menu. Also, small inconvenience, but the pages do not fit the screen and we have to scroll down always to find the "continue" button as we advance through the worksheets. This could be improved.
Date published: 2022-04-01
Rated 5 out of 5 by
Raymundo7 from
Great experience
Taxes can often be a stressful process but turbo tax took care of everything.My wife and I were very thankful for their services. The tax expert we worked with was very knowledgeable and was able to answer all of our questions.
Date published: 2022-04-01
Rated 5 out of 5 by
kdkalal59 from
Turbo Tax is an easy way to file your taxes.
TurboTax has been an easy way for my husband and I to complete our taxes.
Date published: 2022-04-01
Rated 5 out of 5 by
Sheep Camp from
Easy
Easy to use by following instructions. The questions help one to make the proper enteries.
Date published: 2022-04-01
Rated 5 out of 5 by
ES46 from
I Keep Using It Every Year
Although I have a relatively simple return, it is easy to fill out and file using TT.
Date published: 2022-04-01
Rated 5 out of 5 by
MJAK1 from
Always Helpful
So glad to use Turbo Tax each year to complete my taxes. Great step-by-step guidance on all issues. Very helpful this year as I entered retirement.
Date published: 2022-04-01
Rated 3 out of 5 by
bob9999999999 from
difficult to use when reporting unemployment
probably last time I will use it. Used to be a good program.
Date published: 2022-04-01
Rated 5 out of 5 by
Dee1042 from
Thank you Turbo Tax
This was the very first time in my life to file a return. I was extremely nervous but after making a few mistakes because I did not pay attention to what I was reading I was able to complete filing our joint return. Thank you so much for helping a very nervous retired taxpayer.
Date published: 2022-04-01
Rated 5 out of 5 by
Mir20 from
TurboTax coming in CLUTCH
I have been using TT for years and honestly, it feels as if it gets easier every year I use it! With the easy-to-understand system in place, I can file my taxes with ease!
Date published: 2022-04-01
Rated 1 out of 5 by
Thomas139 from
State e-file failure
State e-file rejected due to EF version update required. EF version update scheduled for 3/31/22 appears to not be available on 4/1/22. Cannot find schedule for release of EF version update required to e-file. Paid $25 to e-file and expect it to go through the 1st time every time.
All TurboTax® Offerings Reviews - Page 2955
Date published: 2022-04-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
reddog02 from
Turbo Tax is OK but not as awesome as it once was
These comments are critique's and not criticism's. Overall we are happy with TurboTax and have used it for years. It seemed more awkward to navigate this year, 2021, than in the past. But we did get all our info in OK. After we finished and filed the Federal Taxes we had a difficult time moving back to filing the State taxes. It did not take us there automatically and we had to fish out the correct menu. Also, small inconvenience, but the pages do not fit the screen and we have to scroll down always to find the "continue" button as we advance through the worksheets. This could be improved.
Date published: 2022-04-01
Rated 5 out of 5 by
Raymundo7 from
Great experience
Taxes can often be a stressful process but turbo tax took care of everything.My wife and I were very thankful for their services. The tax expert we worked with was very knowledgeable and was able to answer all of our questions.
Date published: 2022-04-01
Rated 5 out of 5 by
kdkalal59 from
Turbo Tax is an easy way to file your taxes.
TurboTax has been an easy way for my husband and I to complete our taxes.
Date published: 2022-04-01
Rated 5 out of 5 by
Sheep Camp from
Easy
Easy to use by following instructions. The questions help one to make the proper enteries.
Date published: 2022-04-01
Rated 5 out of 5 by
ES46 from
I Keep Using It Every Year
Although I have a relatively simple return, it is easy to fill out and file using TT.
Date published: 2022-04-01
Rated 5 out of 5 by
MJAK1 from
Always Helpful
So glad to use Turbo Tax each year to complete my taxes. Great step-by-step guidance on all issues. Very helpful this year as I entered retirement.
Date published: 2022-04-01
Rated 3 out of 5 by
bob9999999999 from
difficult to use when reporting unemployment
probably last time I will use it. Used to be a good program.
Date published: 2022-04-01
Rated 5 out of 5 by
Dee1042 from
Thank you Turbo Tax
This was the very first time in my life to file a return. I was extremely nervous but after making a few mistakes because I did not pay attention to what I was reading I was able to complete filing our joint return. Thank you so much for helping a very nervous retired taxpayer.
Date published: 2022-04-01
Rated 5 out of 5 by
Mir20 from
TurboTax coming in CLUTCH
I have been using TT for years and honestly, it feels as if it gets easier every year I use it! With the easy-to-understand system in place, I can file my taxes with ease!
Date published: 2022-04-01
Rated 1 out of 5 by
Thomas139 from
State e-file failure
State e-file rejected due to EF version update required. EF version update scheduled for 3/31/22 appears to not be available on 4/1/22. Cannot find schedule for release of EF version update required to e-file. Paid $25 to e-file and expect it to go through the 1st time every time.
All TurboTax® Offerings Reviews - Page 2955
Date published: 2022-04-01