TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from New format is awesome Great resource for clear instructions and easily answered all my questions
Date published: 2023-04-13
Rated 4 out of 5 by from I like Turbo Tax This is my fifth year for Turbo Tax. I appreciate being able to follow your instructions for filing and just hope I understand all the results.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is so easy to understand and use It was so easy to file my taxes this year as Turbo Tax asked clear and easy to understand and the right questions to get me the maximum refund on my taxes. I appreciate that and the cost was less than using a tax company.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbotax is awsome. Few problems. Wish the error logic would send me to the relevant form.
Date published: 2023-04-13
Rated 4 out of 5 by from It got me to the correct bottom line My return situation was more complicated than in the past so it took a while to figure out all the nuances of what Turbotax was doing behind the scenes but with the help of the assisted premium service lady, I think I understand how we got to the final numbers.
Date published: 2023-04-13
Rated 5 out of 5 by from EASY PROCESS STEP BY STEP STEP BY STEP PROCESS EASY TO FOLLOW PRODUCT LEVEL EXCELLENT
Date published: 2023-04-13
Rated 5 out of 5 by from Great It was very easy to use. I was able to seamlessly navigate the entire process.
Date published: 2023-04-13
Rated 4 out of 5 by from I am a 12-year user. That says it all. I had to engage 5 different TurboTax representatives to get my questions / problems resolved.
Date published: 2023-04-13
Rated 5 out of 5 by from USER FRIENDLY EASY TO USE, ABLE TO SAVE WORK AND COME BACK AND PICK UP WHERE I LEFT OFF.
Date published: 2023-04-13
Rated 2 out of 5 by from Turbo tax needs to be simpler The people using this site are going to be first-timers and borderline uneducated. therefore the website needs to be easier to use. your users need to know what they need before starting to do their taxes and where and how to input information. Showing your users how calculate certain things is also helpful and important.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 2931
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from New format is awesome Great resource for clear instructions and easily answered all my questions
Date published: 2023-04-13
Rated 4 out of 5 by from I like Turbo Tax This is my fifth year for Turbo Tax. I appreciate being able to follow your instructions for filing and just hope I understand all the results.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is so easy to understand and use It was so easy to file my taxes this year as Turbo Tax asked clear and easy to understand and the right questions to get me the maximum refund on my taxes. I appreciate that and the cost was less than using a tax company.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbotax is awsome. Few problems. Wish the error logic would send me to the relevant form.
Date published: 2023-04-13
Rated 4 out of 5 by from It got me to the correct bottom line My return situation was more complicated than in the past so it took a while to figure out all the nuances of what Turbotax was doing behind the scenes but with the help of the assisted premium service lady, I think I understand how we got to the final numbers.
Date published: 2023-04-13
Rated 5 out of 5 by from EASY PROCESS STEP BY STEP STEP BY STEP PROCESS EASY TO FOLLOW PRODUCT LEVEL EXCELLENT
Date published: 2023-04-13
Rated 5 out of 5 by from Great It was very easy to use. I was able to seamlessly navigate the entire process.
Date published: 2023-04-13
Rated 4 out of 5 by from I am a 12-year user. That says it all. I had to engage 5 different TurboTax representatives to get my questions / problems resolved.
Date published: 2023-04-13
Rated 5 out of 5 by from USER FRIENDLY EASY TO USE, ABLE TO SAVE WORK AND COME BACK AND PICK UP WHERE I LEFT OFF.
Date published: 2023-04-13
Rated 2 out of 5 by from Turbo tax needs to be simpler The people using this site are going to be first-timers and borderline uneducated. therefore the website needs to be easier to use. your users need to know what they need before starting to do their taxes and where and how to input information. Showing your users how calculate certain things is also helpful and important.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 2931