TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Too many fees Charges for the federal tax return package are reasonable. A fee for the State returns and an additional filing fee to file the state returns are excessive. Next year I am filing all state returns myself. Turbo tax priced itself out of the market.
Date published: 2021-07-11
Rated 5 out of 5 by from Never fails to deliver This year's filing was out of the ordinary due to us moving to another state. We were so pleased that Turbo tax walked us through the new state's return so clearly and efficiently.
Date published: 2021-07-11
Rated 5 out of 5 by from Great Helped me alot it was quick and easy step by step.
Date published: 2021-07-11
Rated 1 out of 5 by from needs fixing we received 2 rejections and it didn't take us to the error when we hit the tab help me fix. On the second rejection we removed the area throwing the error and redid it then it seemed to work crossing our fingers
Date published: 2021-07-11
Rated 2 out of 5 by from Needs lots of improvements I have used TurboTax for 15+ years to file my S-Corp taxes. Over the years I have seen virtually no improvement to the software. The biggest thing that is lacking is better integration with QuickBooks. Importing data is not good enough. What's needed is a permanent connection between them so preparing the tax return is easier and less error-prone. Also, COGS accounts import continues to be wrong. QuickBooks provides actual COGS amounts in accounts but TurboTax asks for BOY and EOY inventory account balances and Purchases total for the year and uses them to calculate COGS.
Date published: 2021-07-11
Rated 2 out of 5 by from TurboTax Deluxe 2018 has too many glitches I purchased and downloaded the 2018 Deluxe to file my 2018 taxes. I was taken aback at how repetitive an yet confusing the inquiries were. Further, the software had many glitches, such as it would not print and I received multiple error messages when i tried to save the file as a pdf. I ultimately could not complete the process.
Date published: 2021-07-11
Rated 5 out of 5 by from TT was easy and accurate No hassles. Simple and Easy. I would highly recommend.
Date published: 2021-07-11
Rated 4 out of 5 by from Seemed easier than anticipated Nervous doing taxes , but with the help talking through each step , it made it so less anxious
Date published: 2021-07-11
Rated 4 out of 5 by from Turbo tax good TurboTax walk you through errors. Reviews what is needed.
Date published: 2021-07-11
Rated 5 out of 5 by from Year in and Year out, outstanding as usual Step by Step, the process is straight forward. Very comfortable knowing that an expert is available
Date published: 2021-07-11
All TurboTax® Offerings Reviews - Page 290
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Too many fees Charges for the federal tax return package are reasonable. A fee for the State returns and an additional filing fee to file the state returns are excessive. Next year I am filing all state returns myself. Turbo tax priced itself out of the market.
Date published: 2021-07-11
Rated 5 out of 5 by from Never fails to deliver This year's filing was out of the ordinary due to us moving to another state. We were so pleased that Turbo tax walked us through the new state's return so clearly and efficiently.
Date published: 2021-07-11
Rated 5 out of 5 by from Great Helped me alot it was quick and easy step by step.
Date published: 2021-07-11
Rated 1 out of 5 by from needs fixing we received 2 rejections and it didn't take us to the error when we hit the tab help me fix. On the second rejection we removed the area throwing the error and redid it then it seemed to work crossing our fingers
Date published: 2021-07-11
Rated 2 out of 5 by from Needs lots of improvements I have used TurboTax for 15+ years to file my S-Corp taxes. Over the years I have seen virtually no improvement to the software. The biggest thing that is lacking is better integration with QuickBooks. Importing data is not good enough. What's needed is a permanent connection between them so preparing the tax return is easier and less error-prone. Also, COGS accounts import continues to be wrong. QuickBooks provides actual COGS amounts in accounts but TurboTax asks for BOY and EOY inventory account balances and Purchases total for the year and uses them to calculate COGS.
Date published: 2021-07-11
Rated 2 out of 5 by from TurboTax Deluxe 2018 has too many glitches I purchased and downloaded the 2018 Deluxe to file my 2018 taxes. I was taken aback at how repetitive an yet confusing the inquiries were. Further, the software had many glitches, such as it would not print and I received multiple error messages when i tried to save the file as a pdf. I ultimately could not complete the process.
Date published: 2021-07-11
Rated 5 out of 5 by from TT was easy and accurate No hassles. Simple and Easy. I would highly recommend.
Date published: 2021-07-11
Rated 4 out of 5 by from Seemed easier than anticipated Nervous doing taxes , but with the help talking through each step , it made it so less anxious
Date published: 2021-07-11
Rated 4 out of 5 by from Turbo tax good TurboTax walk you through errors. Reviews what is needed.
Date published: 2021-07-11
Rated 5 out of 5 by from Year in and Year out, outstanding as usual Step by Step, the process is straight forward. Very comfortable knowing that an expert is available
Date published: 2021-07-11
All TurboTax® Offerings Reviews - Page 290