TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Easy! TurboTax provides all the questions with expert advice - awesome!
Date published: 2022-05-24
Rated 5 out of 5 by from ITS WORTH IT! As a first-year small business owner, I was so worried and confused about filing taxes but the online TurboTax Live experience was amazing. I feel confident ill be using TurboTax Live permanently.
Date published: 2022-05-24
Rated 5 out of 5 by from Janet was Awesome! Janet was Awesome! Did a great job answering my question!
Date published: 2022-05-24
Rated 5 out of 5 by from Turbo tax is awesome So easy to navigate and when I did need help live chat was quick and efficient
Date published: 2022-05-24
Rated 5 out of 5 by from Great Tool Full service help me gather all the required docs to file the tax.
Date published: 2022-05-24
Rated 5 out of 5 by from this was so doable! Just had to make sure to take the time to read the fine print! Otherwise simple!!
Date published: 2022-05-24
Rated 5 out of 5 by from Turbo Tax is very user friendly. Our Turbo Tax live rep. was very helpful and professional.
Date published: 2022-05-24
Rated 5 out of 5 by from I <3 turbo tax Brittany is da best she helped me from owing 900 to getting 130 back :)
Date published: 2022-05-24
Rated 5 out of 5 by from Great Returns! Thank you Turbo Tax. I live in DC and pay A LOT of taxes but helped me make better choices and I received a better return this time. I will definitely be back next year. It was well worth the cost. Easy and reliable information.
Date published: 2022-05-24
Rated 3 out of 5 by from Turbo Tax Dropped the Ball for 2021 Filing I completed and e-filed my federal and state income tax returns in mid-March. I was given an E-filing PIN number and an email confirm that my filing had been accepted. I have used your product for more years than I can remember with nary a hitch. It is very easy to use and understand. However this year I guess I placed too much faith in your system to work as seamlessly as usual. Yesterday I realized I hadn't received either of my federal or state funds. When I went back into Turbo Tax Deluxe for 1921 to check on my filing status the screen said I hadn't e-filed yet. So I went to IRS.gov to see what was going on from its perspective and was told I already got my refund on 8/12/21 which of course was for the 2020 tax year not 2021 tax year. I am also POA for my brother and similarly e-filed his federal and state returns a week after mine. The same scenario applies to his returns. Email confirmation that his returns were accepted along with an E-filing PIN given but now no record at IRS.gov or the OH Treasury dept that the returns were actually transmitted. I attempted to communicate with one of your staff members online and/or by phone unsuccessfully
Date published: 2022-05-24
All TurboTax® Offerings Reviews - Page 290
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy! TurboTax provides all the questions with expert advice - awesome!
Date published: 2022-05-24
Rated 5 out of 5 by from ITS WORTH IT! As a first-year small business owner, I was so worried and confused about filing taxes but the online TurboTax Live experience was amazing. I feel confident ill be using TurboTax Live permanently.
Date published: 2022-05-24
Rated 5 out of 5 by from Janet was Awesome! Janet was Awesome! Did a great job answering my question!
Date published: 2022-05-24
Rated 5 out of 5 by from Turbo tax is awesome So easy to navigate and when I did need help live chat was quick and efficient
Date published: 2022-05-24
Rated 5 out of 5 by from Great Tool Full service help me gather all the required docs to file the tax.
Date published: 2022-05-24
Rated 5 out of 5 by from this was so doable! Just had to make sure to take the time to read the fine print! Otherwise simple!!
Date published: 2022-05-24
Rated 5 out of 5 by from Turbo Tax is very user friendly. Our Turbo Tax live rep. was very helpful and professional.
Date published: 2022-05-24
Rated 5 out of 5 by from I <3 turbo tax Brittany is da best she helped me from owing 900 to getting 130 back :)
Date published: 2022-05-24
Rated 5 out of 5 by from Great Returns! Thank you Turbo Tax. I live in DC and pay A LOT of taxes but helped me make better choices and I received a better return this time. I will definitely be back next year. It was well worth the cost. Easy and reliable information.
Date published: 2022-05-24
Rated 3 out of 5 by from Turbo Tax Dropped the Ball for 2021 Filing I completed and e-filed my federal and state income tax returns in mid-March. I was given an E-filing PIN number and an email confirm that my filing had been accepted. I have used your product for more years than I can remember with nary a hitch. It is very easy to use and understand. However this year I guess I placed too much faith in your system to work as seamlessly as usual. Yesterday I realized I hadn't received either of my federal or state funds. When I went back into Turbo Tax Deluxe for 1921 to check on my filing status the screen said I hadn't e-filed yet. So I went to IRS.gov to see what was going on from its perspective and was told I already got my refund on 8/12/21 which of course was for the 2020 tax year not 2021 tax year. I am also POA for my brother and similarly e-filed his federal and state returns a week after mine. The same scenario applies to his returns. Email confirmation that his returns were accepted along with an E-filing PIN given but now no record at IRS.gov or the OH Treasury dept that the returns were actually transmitted. I attempted to communicate with one of your staff members online and/or by phone unsuccessfully
Date published: 2022-05-24
All TurboTax® Offerings Reviews - Page 290