TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 1 out of 5 by from Yearly issues the most anxiety ridden part with your software is when it gets to FIX ERRORS. Over the last few years the same software related black outs happen. You show the area where to fix the error in yellow but won't allow any keyboard strokes in the yellow areas. This year it cost me a ELOC interest deduction of $349 as I needed to delete the whole form to be able to file my taxes online. There are other bugs, like it won't let me hit continue at the bottom of pages, only if I safe the return myself at that point. Clearly very buggy version!!!!
Date published: 2021-04-16
Rated 5 out of 5 by from turbo tax is great! using turbo tax was quick and easy,would recommend to anyone.you don't even have to do any math!
Date published: 2021-04-16
Rated 4 out of 5 by from TurboTax Works Pretty easy to navigate through the steps, although sometimes takes a little longer to just search for something.
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax is Awesome! I’ve used TurboTax for the past 10 years and feel secure with their software and efforts to ensure I’m aware of all deductions and credits I deserve. On a different note, I am frustrated with the fact they use reCAPTCHA as an additional ID verification. It never works on my computer and I have to get on a different device to go through this step. There are other ways to verify identity and I wish all companies would stop using reCAPTCHA!!!
Date published: 2021-04-16
Rated 5 out of 5 by from TURBO TAX IS EXCELLENT AND OUTSTANDING PROGRAM CORRINNA, THE SPECIALIST PROVIDED EXCELLENT AND OUTSTANDING WORK. SHE EARN A PROMOTION WITH SKILL.
Date published: 2021-04-16
Rated 5 out of 5 by from turbo tax rocks easy to use, quick, simple, anyone can do it. thanks
Date published: 2021-04-16
Rated 5 out of 5 by from Great for simple returns Quick and easy to use for simple returns. Both state and federal
Date published: 2021-04-16
Rated 5 out of 5 by from I depend on it. It's great! I love the way it walks me through every section I choose. Not being very smart I find that this product lets me work at my own pace with the walk through feature.
Date published: 2021-04-16
Rated 1 out of 5 by from The tool has errors that result in IRS penalties The tool automatically created a set of Forms 2210 that were incorrectly autofilled and I had no way of correcting them. I had to delete them in order to proceed and for that reason I ended up paying a penalty to the IRS. It was a small amount, it is annoying that there was no way of filling the forms correctly, had to go through 3 different calls to TurboTax to get the form properly deleted, there was no way of correcting it, and as a result you end up paying a penalty that could have been avoided.
Date published: 2021-04-16
Rated 5 out of 5 by from Super easy to use Once I had my documents in hand, this tool made it super easy to get this arduous task done!
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 2886
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Yearly issues the most anxiety ridden part with your software is when it gets to FIX ERRORS. Over the last few years the same software related black outs happen. You show the area where to fix the error in yellow but won't allow any keyboard strokes in the yellow areas. This year it cost me a ELOC interest deduction of $349 as I needed to delete the whole form to be able to file my taxes online. There are other bugs, like it won't let me hit continue at the bottom of pages, only if I safe the return myself at that point. Clearly very buggy version!!!!
Date published: 2021-04-16
Rated 5 out of 5 by from turbo tax is great! using turbo tax was quick and easy,would recommend to anyone.you don't even have to do any math!
Date published: 2021-04-16
Rated 4 out of 5 by from TurboTax Works Pretty easy to navigate through the steps, although sometimes takes a little longer to just search for something.
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax is Awesome! I’ve used TurboTax for the past 10 years and feel secure with their software and efforts to ensure I’m aware of all deductions and credits I deserve. On a different note, I am frustrated with the fact they use reCAPTCHA as an additional ID verification. It never works on my computer and I have to get on a different device to go through this step. There are other ways to verify identity and I wish all companies would stop using reCAPTCHA!!!
Date published: 2021-04-16
Rated 5 out of 5 by from TURBO TAX IS EXCELLENT AND OUTSTANDING PROGRAM CORRINNA, THE SPECIALIST PROVIDED EXCELLENT AND OUTSTANDING WORK. SHE EARN A PROMOTION WITH SKILL.
Date published: 2021-04-16
Rated 5 out of 5 by from turbo tax rocks easy to use, quick, simple, anyone can do it. thanks
Date published: 2021-04-16
Rated 5 out of 5 by from Great for simple returns Quick and easy to use for simple returns. Both state and federal
Date published: 2021-04-16
Rated 5 out of 5 by from I depend on it. It's great! I love the way it walks me through every section I choose. Not being very smart I find that this product lets me work at my own pace with the walk through feature.
Date published: 2021-04-16
Rated 1 out of 5 by from The tool has errors that result in IRS penalties The tool automatically created a set of Forms 2210 that were incorrectly autofilled and I had no way of correcting them. I had to delete them in order to proceed and for that reason I ended up paying a penalty to the IRS. It was a small amount, it is annoying that there was no way of filling the forms correctly, had to go through 3 different calls to TurboTax to get the form properly deleted, there was no way of correcting it, and as a result you end up paying a penalty that could have been avoided.
Date published: 2021-04-16
Rated 5 out of 5 by from Super easy to use Once I had my documents in hand, this tool made it super easy to get this arduous task done!
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 2886