TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Could be a lot better Program needs a lot of explanatory detail. Clicking on an entiy's reference data often leads to IRS gibberish. Should be able to complete tax without every switching to forms mode, but I find that I must go to form mode to understand the interview question.
Date published: 2021-03-21
Rated 4 out of 5 by from A few bugs Overall, it works well, but there were some bugs related to the 1099-B that were a bit infuriating, mainly related to the date acquired info and cost or other basis info.
Date published: 2021-03-21
Rated 5 out of 5 by from Pretty good It is good if you do just a basic return. I feel charging for an upgrade and then charging a state return fee on top of that is a little excessive. HR block comes out a little cheaper in that case.
Date published: 2021-03-21
Rated 1 out of 5 by from Absolutely terrible experience this year The Deluxe version is error prone. Never before this year - user for over 15 years- have I needed to call support. This year has been twice so far. First was the install button was almost invisible due to monitor resolution - needed to be 720 or lower. Second - and the outcome is pending - is the inability to efile from the desktop. This version call the intuit site but nothing occurs to pay for the state return. On support line close to an hour today.
Date published: 2021-03-21
Rated 5 out of 5 by from Great It was extremely good and very simple to use. I will definitely use it again
Date published: 2021-03-21
Rated 5 out of 5 by from Great Appication Takes in consideration every detail related to IRS-Return
Date published: 2021-03-21
Rated 5 out of 5 by from Thumbs Up It is very easy to use. I would recommend to anyone.
Date published: 2021-03-21
Rated 4 out of 5 by from awesome I love turbotax soo much its very easy to use and thanks
Date published: 2021-03-21
Rated 5 out of 5 by from TurboTax is Excellent It’s nice and easy to follow. I love it, always recommend it to my family and friends
Date published: 2021-03-21
Rated 5 out of 5 by from great but This is a wonderful product but i have one issue that I'm not sure if it is turbo tax or state of MN. This happened last year also. i went to e-file my state and paid for the e-file. Hit transmit and it got kicked back because i owed a $5 penalty for under paying in first quarter. So, either they have to fix the issue so the state accepts it or charge for the e-file AFTER it transmits. Now I have to try to get in touch with someone (which is next to impossible) to get a credit back.
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 2886
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Could be a lot better Program needs a lot of explanatory detail. Clicking on an entiy's reference data often leads to IRS gibberish. Should be able to complete tax without every switching to forms mode, but I find that I must go to form mode to understand the interview question.
Date published: 2021-03-21
Rated 4 out of 5 by from A few bugs Overall, it works well, but there were some bugs related to the 1099-B that were a bit infuriating, mainly related to the date acquired info and cost or other basis info.
Date published: 2021-03-21
Rated 5 out of 5 by from Pretty good It is good if you do just a basic return. I feel charging for an upgrade and then charging a state return fee on top of that is a little excessive. HR block comes out a little cheaper in that case.
Date published: 2021-03-21
Rated 1 out of 5 by from Absolutely terrible experience this year The Deluxe version is error prone. Never before this year - user for over 15 years- have I needed to call support. This year has been twice so far. First was the install button was almost invisible due to monitor resolution - needed to be 720 or lower. Second - and the outcome is pending - is the inability to efile from the desktop. This version call the intuit site but nothing occurs to pay for the state return. On support line close to an hour today.
Date published: 2021-03-21
Rated 5 out of 5 by from Great It was extremely good and very simple to use. I will definitely use it again
Date published: 2021-03-21
Rated 5 out of 5 by from Great Appication Takes in consideration every detail related to IRS-Return
Date published: 2021-03-21
Rated 5 out of 5 by from Thumbs Up It is very easy to use. I would recommend to anyone.
Date published: 2021-03-21
Rated 4 out of 5 by from awesome I love turbotax soo much its very easy to use and thanks
Date published: 2021-03-21
Rated 5 out of 5 by from TurboTax is Excellent It’s nice and easy to follow. I love it, always recommend it to my family and friends
Date published: 2021-03-21
Rated 5 out of 5 by from great but This is a wonderful product but i have one issue that I'm not sure if it is turbo tax or state of MN. This happened last year also. i went to e-file my state and paid for the e-file. Hit transmit and it got kicked back because i owed a $5 penalty for under paying in first quarter. So, either they have to fix the issue so the state accepts it or charge for the e-file AFTER it transmits. Now I have to try to get in touch with someone (which is next to impossible) to get a credit back.
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 2886