TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Awesome! Awesome! This was fast, easy and as pain free as paying money can be!
Date published: 2023-04-14
Rated 5 out of 5 by from EASY AND FAST! I have been using TurboTax for years. This is self explanatory and the easy way to go and less expensive.
Date published: 2023-04-14
Rated 5 out of 5 by from Easy breezy TurboTax offered easy, fast service to complete my taxes this year. Extremely happy that I decided to use this software.
Date published: 2023-04-14
Rated 3 out of 5 by from Too many surprises First time user. You need to make it CLEAR on the FRONT of the CD holder what OS is required to use the disk. The section on non-monetary deduction items is awkward and complicated as to what needs to go where on screens. All info required should be on one screen for each charity. Being required to upgrade to premium with no credit for purchasing disk was not well received. I hope I can get a disk refund from you or the place where I purchased it.
Date published: 2023-04-14
Rated 5 out of 5 by from Not too painful! I like all the information I can get if needed and how most of my information is already filled in - saves a lot of time when you don't have many changes!
Date published: 2023-04-14
Rated 3 out of 5 by from weird review prompt It is unclear if my returns have been submitted. Instead of confirmation, I am receiving this pop-up page prompting me to review.
Date published: 2023-04-14
Rated 2 out of 5 by from Program Updates Fail Every Time The tax preparation process was pretty much effortless. Everything was fine until TurboTax wanted to install updates. Every time it failed. And what was worse, the only way to bypass the update process was to go to the next major step. Each time the software update process failed, I took the option to inform Intuit about the problem, forwarded all the Diagnostics files, and never heard back from the Company.
Date published: 2023-04-14
Rated 5 out of 5 by from Hate Taxes, Love TurboTax I've never done taxes before and my income isnt straightforward. They made filing my taxes painlessly possible.
Date published: 2023-04-14
Rated 5 out of 5 by from Glad Im done! I'm glad I'm done! It was a good experience! Tax filing was stressful
Date published: 2023-04-14
Rated 5 out of 5 by from Text help Once I go the hang of “talking” in the chat box it was helpful. I had mad a mistake that almost cost me 3,000.00
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2846
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome! Awesome! This was fast, easy and as pain free as paying money can be!
Date published: 2023-04-14
Rated 5 out of 5 by from EASY AND FAST! I have been using TurboTax for years. This is self explanatory and the easy way to go and less expensive.
Date published: 2023-04-14
Rated 5 out of 5 by from Easy breezy TurboTax offered easy, fast service to complete my taxes this year. Extremely happy that I decided to use this software.
Date published: 2023-04-14
Rated 3 out of 5 by from Too many surprises First time user. You need to make it CLEAR on the FRONT of the CD holder what OS is required to use the disk. The section on non-monetary deduction items is awkward and complicated as to what needs to go where on screens. All info required should be on one screen for each charity. Being required to upgrade to premium with no credit for purchasing disk was not well received. I hope I can get a disk refund from you or the place where I purchased it.
Date published: 2023-04-14
Rated 5 out of 5 by from Not too painful! I like all the information I can get if needed and how most of my information is already filled in - saves a lot of time when you don't have many changes!
Date published: 2023-04-14
Rated 3 out of 5 by from weird review prompt It is unclear if my returns have been submitted. Instead of confirmation, I am receiving this pop-up page prompting me to review.
Date published: 2023-04-14
Rated 2 out of 5 by from Program Updates Fail Every Time The tax preparation process was pretty much effortless. Everything was fine until TurboTax wanted to install updates. Every time it failed. And what was worse, the only way to bypass the update process was to go to the next major step. Each time the software update process failed, I took the option to inform Intuit about the problem, forwarded all the Diagnostics files, and never heard back from the Company.
Date published: 2023-04-14
Rated 5 out of 5 by from Hate Taxes, Love TurboTax I've never done taxes before and my income isnt straightforward. They made filing my taxes painlessly possible.
Date published: 2023-04-14
Rated 5 out of 5 by from Glad Im done! I'm glad I'm done! It was a good experience! Tax filing was stressful
Date published: 2023-04-14
Rated 5 out of 5 by from Text help Once I go the hang of “talking” in the chat box it was helpful. I had mad a mistake that almost cost me 3,000.00
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2846