TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
LILCPA from
Turbo Tax was not as accurate as in the past
We have been using Turbo Tax for the past 22 years, except for 1 year. We generally use the Deluxe version. This year, there were too many questionable issues. The nondeductible IRA info, the HSA info & the AGI verification numbers did not transfer over correctly from 2020. Lost some of my faith in using Turbo Tax this year.
Date published: 2022-04-02
Rated 5 out of 5 by
Senti from
I LOVE TURBOTAX
It is a very nice and simple process to use. It cuts a lot of the headaches out of doing taxes, and it breaks down everything for you. Best part is if you have questions you can talk to live people!
Date published: 2022-04-02
Rated 5 out of 5 by
Angel1488 from
Professional
They we're very nice answered my messages promptly. Very professional!
Date published: 2022-04-02
Rated 3 out of 5 by
WaterSking from
TurboTax is awkward and NO support
The live agents know nothing about how the program works or how to answer any question that is the slightest bit uncommon. The help button is very non specific and requires wading through a of irrelevant data to try to find a shred of information to help with your special situation. Don't know what a better alternative might be.
Date published: 2022-04-02
Rated 4 out of 5 by
null from
Been using Turbo Tax for years
When showing an error during review I wish I can click on it and have me taken to where the error is. I believe it used to do this but apparently not now
Date published: 2022-04-02
Rated 1 out of 5 by
Joe BaBoop from
Stinks!!
How can you electronically submit my tax return, have it rejected because the AGI isn't the same as what was report in 2020, and ask me to resubmit when I'm looking directly at my 2020 tax return and the AGI number? Your system DOES NOT WORK!!
Date published: 2022-04-02
Rated 5 out of 5 by
CynthiaE7777 from
Great service
Great service and very professional service. I was informed about every step.
Date published: 2022-04-02
Rated 5 out of 5 by
Satabon from
Excellent
It was easy to use and follow. I would recommend it to everyone.
Date published: 2022-04-02
Rated 5 out of 5 by
Big Ando from
Turbo Tax back at it again
It’s user friendly and quick. I use TurboTax every year and it’s never a disappointment.
Date published: 2022-04-02
Rated 2 out of 5 by
De tired of turbotax from
Fast and Easy and lies
its really easy and that is nice. The hidden fee after hidden fee and surprise aggressive sale is not.
All TurboTax® Offerings Reviews - Page 2846
Date published: 2022-04-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
LILCPA from
Turbo Tax was not as accurate as in the past
We have been using Turbo Tax for the past 22 years, except for 1 year. We generally use the Deluxe version. This year, there were too many questionable issues. The nondeductible IRA info, the HSA info & the AGI verification numbers did not transfer over correctly from 2020. Lost some of my faith in using Turbo Tax this year.
Date published: 2022-04-02
Rated 5 out of 5 by
Senti from
I LOVE TURBOTAX
It is a very nice and simple process to use. It cuts a lot of the headaches out of doing taxes, and it breaks down everything for you. Best part is if you have questions you can talk to live people!
Date published: 2022-04-02
Rated 5 out of 5 by
Angel1488 from
Professional
They we're very nice answered my messages promptly. Very professional!
Date published: 2022-04-02
Rated 3 out of 5 by
WaterSking from
TurboTax is awkward and NO support
The live agents know nothing about how the program works or how to answer any question that is the slightest bit uncommon. The help button is very non specific and requires wading through a of irrelevant data to try to find a shred of information to help with your special situation. Don't know what a better alternative might be.
Date published: 2022-04-02
Rated 4 out of 5 by
null from
Been using Turbo Tax for years
When showing an error during review I wish I can click on it and have me taken to where the error is. I believe it used to do this but apparently not now
Date published: 2022-04-02
Rated 1 out of 5 by
Joe BaBoop from
Stinks!!
How can you electronically submit my tax return, have it rejected because the AGI isn't the same as what was report in 2020, and ask me to resubmit when I'm looking directly at my 2020 tax return and the AGI number? Your system DOES NOT WORK!!
Date published: 2022-04-02
Rated 5 out of 5 by
CynthiaE7777 from
Great service
Great service and very professional service. I was informed about every step.
Date published: 2022-04-02
Rated 5 out of 5 by
Satabon from
Excellent
It was easy to use and follow. I would recommend it to everyone.
Date published: 2022-04-02
Rated 5 out of 5 by
Big Ando from
Turbo Tax back at it again
It’s user friendly and quick. I use TurboTax every year and it’s never a disappointment.
Date published: 2022-04-02
Rated 2 out of 5 by
De tired of turbotax from
Fast and Easy and lies
its really easy and that is nice. The hidden fee after hidden fee and surprise aggressive sale is not.
All TurboTax® Offerings Reviews - Page 2846
Date published: 2022-04-02