TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax Live Full Service Deluxe Overall I had a very positive experience using the Full service. My CPA agent was extremely knowledgeable and explained to me things that were never properly taught to me (ie Allowances on your W-2). The process was extremely user friendly and painless, all I had to do is just answer a few questions from the expert and upload documents. I would advice anybody who uses the full service to know what forms they will need for the expert to upload, it'll save you some trouble knowing the difference between basic and deluxe service.
Date published: 2022-04-02
Rated 5 out of 5 by from Awesome! They were patient, assisted step by step and answered all of my questions.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax is a Life Saver Turbo Tax completed tax forms that would have been impossible for me to complete by myself.
Date published: 2022-04-02
Rated 4 out of 5 by from Nice Easy to use for an old boomer like me. Help section is strong
Date published: 2022-04-02
Rated 5 out of 5 by from Love turbo tax was great, easy to use . i have a good feeling everything is correct.
Date published: 2022-04-02
Rated 2 out of 5 by from Unexpected Fees Disappointed to see these unexpected fees at the very end. Will remember this next year.
Date published: 2022-04-02
Rated 5 out of 5 by from TurboTax Does It Again! This is the 6th year that we have used TurboTax. It's so easy to use, even for us seniors. When you are finished, you feel secure knowing all the questions and scenarios have been accounted for. Worth every penny!
Date published: 2022-04-02
Rated 5 out of 5 by from 2021 Taxes filed Thank you for all your professional help in helping me file my individual taxes this year.
Date published: 2022-04-02
Rated 5 out of 5 by from First time using Turbo Tax After years using a cpa, this was so painless and very helpful live assistance. Used one for 45 min to get started and another one at end who discovered a $141 deduction on the review!
Date published: 2022-04-02
Rated 5 out of 5 by from Steven my CPA was awesome! I was really pleased with the explanation and work Steven did in helping me find a few dollars to save. Thank you for the humor and for making the experience enjoyable.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 2840
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Live Full Service Deluxe Overall I had a very positive experience using the Full service. My CPA agent was extremely knowledgeable and explained to me things that were never properly taught to me (ie Allowances on your W-2). The process was extremely user friendly and painless, all I had to do is just answer a few questions from the expert and upload documents. I would advice anybody who uses the full service to know what forms they will need for the expert to upload, it'll save you some trouble knowing the difference between basic and deluxe service.
Date published: 2022-04-02
Rated 5 out of 5 by from Awesome! They were patient, assisted step by step and answered all of my questions.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax is a Life Saver Turbo Tax completed tax forms that would have been impossible for me to complete by myself.
Date published: 2022-04-02
Rated 4 out of 5 by from Nice Easy to use for an old boomer like me. Help section is strong
Date published: 2022-04-02
Rated 5 out of 5 by from Love turbo tax was great, easy to use . i have a good feeling everything is correct.
Date published: 2022-04-02
Rated 2 out of 5 by from Unexpected Fees Disappointed to see these unexpected fees at the very end. Will remember this next year.
Date published: 2022-04-02
Rated 5 out of 5 by from TurboTax Does It Again! This is the 6th year that we have used TurboTax. It's so easy to use, even for us seniors. When you are finished, you feel secure knowing all the questions and scenarios have been accounted for. Worth every penny!
Date published: 2022-04-02
Rated 5 out of 5 by from 2021 Taxes filed Thank you for all your professional help in helping me file my individual taxes this year.
Date published: 2022-04-02
Rated 5 out of 5 by from First time using Turbo Tax After years using a cpa, this was so painless and very helpful live assistance. Used one for 45 min to get started and another one at end who discovered a $141 deduction on the review!
Date published: 2022-04-02
Rated 5 out of 5 by from Steven my CPA was awesome! I was really pleased with the explanation and work Steven did in helping me find a few dollars to save. Thank you for the humor and for making the experience enjoyable.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 2840