TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 4 out of 5 by from Great software but feel tricked into spending more I've used Turbotax for years. This year was no different and I felt the same satisfaction going through the process that it was helping me maximize my return. But, this year, I was charged a lot more (double) than I had to because I started my return with Live Assisted. In previous years, you were able to start entering info and then pick the Turbo Tax plan that best suited your needs--and even change it along the way. This year--and I may have missed the step where I chose it, but I honestly don't remember an option--I started entering my info and then was surprised to see my bill for Live Assisted. I never used the Live Assisted and didn't use the live review. So, I feel I spent ~$100 for something I never used. By the time I noticed, I couldn't switch to another plan. And, I honestly just wasn't in the mood to start all over.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax Made Filing My Tax Return Easy! The software is easy to use. I especially appreciated the ability to add my W-2 using the cell phone photo feature. I also appreciated the ease with which Turbo Tax added the information from my two investment 1099s.
Date published: 2023-04-14
Rated 2 out of 5 by from too expensive way too expensive and way too many fees. H&R block is cheaper at this point.
Date published: 2023-04-14
Rated 5 out of 5 by from Use It. You'll Be Glad You Did I have used Turbo Taxes for years. It makes it easy to do my annual taxes. I do recommend this product.
Date published: 2023-04-14
Rated 5 out of 5 by from it was great` it was great loved it! was pretty easy to figure out which was nice.
Date published: 2023-04-14
Rated 5 out of 5 by from I use Turbo Tax every year it's easy! I feel very confident using Turbo Tax and I have for many years. There has never been one time where I had a question that I didn't receive a prompt thorough answer. I have recommended to all my family.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax 2022 I dreaded doing taxes. This year we used Turbo Tax premium and have to admit, it made it a much easier process than it has been in the past. I would highly recommend this program to protect your sanity when filing your taxes.
Date published: 2023-04-14
Rated 5 out of 5 by from Easy and great to use This is easy and great to use. Walks you the everything that you need to do
Date published: 2023-04-14
Rated 5 out of 5 by from Excellant Easy and fast. Check for accuracy, Help is also very good
Date published: 2023-04-14
Rated 2 out of 5 by from Too many issues with software Softwear issue caused refund to get rejected because system filled in wrong info and system check did not catch. The screens the info was automatically input never even were presented
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2799
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great software but feel tricked into spending more I've used Turbotax for years. This year was no different and I felt the same satisfaction going through the process that it was helping me maximize my return. But, this year, I was charged a lot more (double) than I had to because I started my return with Live Assisted. In previous years, you were able to start entering info and then pick the Turbo Tax plan that best suited your needs--and even change it along the way. This year--and I may have missed the step where I chose it, but I honestly don't remember an option--I started entering my info and then was surprised to see my bill for Live Assisted. I never used the Live Assisted and didn't use the live review. So, I feel I spent ~$100 for something I never used. By the time I noticed, I couldn't switch to another plan. And, I honestly just wasn't in the mood to start all over.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax Made Filing My Tax Return Easy! The software is easy to use. I especially appreciated the ability to add my W-2 using the cell phone photo feature. I also appreciated the ease with which Turbo Tax added the information from my two investment 1099s.
Date published: 2023-04-14
Rated 2 out of 5 by from too expensive way too expensive and way too many fees. H&R block is cheaper at this point.
Date published: 2023-04-14
Rated 5 out of 5 by from Use It. You'll Be Glad You Did I have used Turbo Taxes for years. It makes it easy to do my annual taxes. I do recommend this product.
Date published: 2023-04-14
Rated 5 out of 5 by from it was great` it was great loved it! was pretty easy to figure out which was nice.
Date published: 2023-04-14
Rated 5 out of 5 by from I use Turbo Tax every year it's easy! I feel very confident using Turbo Tax and I have for many years. There has never been one time where I had a question that I didn't receive a prompt thorough answer. I have recommended to all my family.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax 2022 I dreaded doing taxes. This year we used Turbo Tax premium and have to admit, it made it a much easier process than it has been in the past. I would highly recommend this program to protect your sanity when filing your taxes.
Date published: 2023-04-14
Rated 5 out of 5 by from Easy and great to use This is easy and great to use. Walks you the everything that you need to do
Date published: 2023-04-14
Rated 5 out of 5 by from Excellant Easy and fast. Check for accuracy, Help is also very good
Date published: 2023-04-14
Rated 2 out of 5 by from Too many issues with software Softwear issue caused refund to get rejected because system filled in wrong info and system check did not catch. The screens the info was automatically input never even were presented
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2799