TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Hate Taxes, but TurboTax is helpful Tax filing is too complex, and it would not be possible without something like TurboTax. Thank you.
Date published: 2022-04-06
Rated 1 out of 5 by from Horrible experience I can’t believe the bell I just went though yo get my returns filed. They give you zero info. And tell you that you’ve filed so you wait a month to find out they need you to press a few more buttons. This so pathetic.
Date published: 2022-04-06
Rated 4 out of 5 by from Turbotax is intuitive. Get it. TurboTax was very easy to use and guided me through the process.
Date published: 2022-04-06
Rated 5 out of 5 by from Outstanding Sufficient and easy to use and fast and professional
Date published: 2022-04-06
Rated 4 out of 5 by from I wish they told me more before I signed It was a learning experience. I wish i would’ve known more so if you’re using this service don’t be afraid to ask questions. The thing I did like is how fast they got back to me even after business hours.
Date published: 2022-04-06
Rated 4 out of 5 by from Turbo Tax forever I have used TurboTax since I was 16 years old. I am now 46. 30 years of easy taxes. There have been many people complaining of high fees. Still the same low price for me.
Date published: 2022-04-06
Rated 1 out of 5 by from 2021 Turbo Tax Premium has been worst I've seen The car registration fees were entered correctly in the step by step mode but did not show up in the summary.
Date published: 2022-04-06
Rated 1 out of 5 by from TurboTax Made me pay for deluxe service I didnt need or use any of the deluxe service features but when I went to pay they only gave me the option for deluxe turbotax. Plus I still had to pay $3200 in taxes. So disappointed. This is my last time filing with them.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbotax helps taxpayer learn about taxes I appreciate learning about the particular item and tax rules that apply.
Date published: 2022-04-06
Rated 4 out of 5 by from Some problems When the program ask for 1099-NEC it does not means a separated business as the program assumes. Our business do a lot of jobs each year and some owners send 1099-NEC. It is not a separate business done by a partner or an employee, as a partnership the program ask who did this or that job and it is incorrect, the jobs that generate the 1099-NEC's are done by the partnership and it should appear in addition of each partner's name. Also, the voice recognition system when you call for help to 1-800-446-8848 is the worst ever seen. The help of the specialist was awesome.
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 2799
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Hate Taxes, but TurboTax is helpful Tax filing is too complex, and it would not be possible without something like TurboTax. Thank you.
Date published: 2022-04-06
Rated 1 out of 5 by from Horrible experience I can’t believe the bell I just went though yo get my returns filed. They give you zero info. And tell you that you’ve filed so you wait a month to find out they need you to press a few more buttons. This so pathetic.
Date published: 2022-04-06
Rated 4 out of 5 by from Turbotax is intuitive. Get it. TurboTax was very easy to use and guided me through the process.
Date published: 2022-04-06
Rated 5 out of 5 by from Outstanding Sufficient and easy to use and fast and professional
Date published: 2022-04-06
Rated 4 out of 5 by from I wish they told me more before I signed It was a learning experience. I wish i would’ve known more so if you’re using this service don’t be afraid to ask questions. The thing I did like is how fast they got back to me even after business hours.
Date published: 2022-04-06
Rated 4 out of 5 by from Turbo Tax forever I have used TurboTax since I was 16 years old. I am now 46. 30 years of easy taxes. There have been many people complaining of high fees. Still the same low price for me.
Date published: 2022-04-06
Rated 1 out of 5 by from 2021 Turbo Tax Premium has been worst I've seen The car registration fees were entered correctly in the step by step mode but did not show up in the summary.
Date published: 2022-04-06
Rated 1 out of 5 by from TurboTax Made me pay for deluxe service I didnt need or use any of the deluxe service features but when I went to pay they only gave me the option for deluxe turbotax. Plus I still had to pay $3200 in taxes. So disappointed. This is my last time filing with them.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbotax helps taxpayer learn about taxes I appreciate learning about the particular item and tax rules that apply.
Date published: 2022-04-06
Rated 4 out of 5 by from Some problems When the program ask for 1099-NEC it does not means a separated business as the program assumes. Our business do a lot of jobs each year and some owners send 1099-NEC. It is not a separate business done by a partner or an employee, as a partnership the program ask who did this or that job and it is incorrect, the jobs that generate the 1099-NEC's are done by the partnership and it should appear in addition of each partner's name. Also, the voice recognition system when you call for help to 1-800-446-8848 is the worst ever seen. The help of the specialist was awesome.
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 2799