TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
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TurboTax Full Service
Rated 4 out of 5 by
donlynn from
I use TT for years
I've used TurboTax for over 20 years. I will be using in the future.
Date published: 2022-04-03
Rated 5 out of 5 by
Randy1995 from
So easy to use
First time using and cannot express how easy it was to do my taxes.I would definitely recommend it to anyone who is in need of a tax service
Date published: 2022-04-03
Rated 4 out of 5 by
Ed C41 from
Federal works fine. State of MA not so much.
good program gets the job done But in doing MA fiduciary there was a calculation that was not done but needed to be for e-file. It was on the MA Schedule B/R and was the percentage of income calculation. It worked when I divided the capital gain by the other income it worked. I was an EA and previously worked for TT so I was able to figure it out but the ordinary individual may very well give up on it. Would be happy to provide info on return if anyone wants to contact me. I know from past experience what aggravation state returns can be.
Date published: 2022-04-03
Rated 1 out of 5 by
Rotno from
Worst Service - Waste of Money
My tax "expert" was distant, uninformed, and unable or unwilling to provide any answers to any of my questions in a timely manner. He did not respond to my initial questions for nearly a full week. Even after responding, he did not offer any insight or advice that I had not already found after a quick internet search. I will never use this "full service" again - over $400 for something I could (and should) have done by myself.
Date published: 2022-04-03
Rated 5 out of 5 by
Drtywtboy from
Finally done
Took a few minutes . All Done. Wasn't all that hard
Date published: 2022-04-03
Rated 5 out of 5 by
CV2021 from
Turbo Tax Was Quick and Accurate
The experience was great, we did not require on-assistance.
Date published: 2022-04-03
Rated 4 out of 5 by
LHEngineer from
TurboTax enhancement recomendations
Turbo Tax would be VASTLY better if one could click on an entry and trace the Precedents that provided input to the entry, and the Dependents on that entry. Just like Excel. So many people complain about the same limitation.
Date published: 2022-04-03
Rated 5 out of 5 by
LDL Pagosa from
turbo tax makes it much easier
good experience, utilized the chat feature a couple times for expert review, worked well, thanks JC and Bonnie
Date published: 2022-04-03
Rated 5 out of 5 by
sarahsab99 from
Made my first year doing my own taxes easy!
I was a bit nervous to do my taxes this year filing as an individual for the first time but TurboTax made it very easy
Date published: 2022-04-03
Rated 5 out of 5 by
LaLaJill from
Straight forward
Always straight forward, just read, answer and click
All TurboTax® Offerings Reviews - Page 2799
Date published: 2022-04-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
donlynn from
I use TT for years
I've used TurboTax for over 20 years. I will be using in the future.
Date published: 2022-04-03
Rated 5 out of 5 by
Randy1995 from
So easy to use
First time using and cannot express how easy it was to do my taxes.I would definitely recommend it to anyone who is in need of a tax service
Date published: 2022-04-03
Rated 4 out of 5 by
Ed C41 from
Federal works fine. State of MA not so much.
good program gets the job done But in doing MA fiduciary there was a calculation that was not done but needed to be for e-file. It was on the MA Schedule B/R and was the percentage of income calculation. It worked when I divided the capital gain by the other income it worked. I was an EA and previously worked for TT so I was able to figure it out but the ordinary individual may very well give up on it. Would be happy to provide info on return if anyone wants to contact me. I know from past experience what aggravation state returns can be.
Date published: 2022-04-03
Rated 1 out of 5 by
Rotno from
Worst Service - Waste of Money
My tax "expert" was distant, uninformed, and unable or unwilling to provide any answers to any of my questions in a timely manner. He did not respond to my initial questions for nearly a full week. Even after responding, he did not offer any insight or advice that I had not already found after a quick internet search. I will never use this "full service" again - over $400 for something I could (and should) have done by myself.
Date published: 2022-04-03
Rated 5 out of 5 by
Drtywtboy from
Finally done
Took a few minutes . All Done. Wasn't all that hard
Date published: 2022-04-03
Rated 5 out of 5 by
CV2021 from
Turbo Tax Was Quick and Accurate
The experience was great, we did not require on-assistance.
Date published: 2022-04-03
Rated 4 out of 5 by
LHEngineer from
TurboTax enhancement recomendations
Turbo Tax would be VASTLY better if one could click on an entry and trace the Precedents that provided input to the entry, and the Dependents on that entry. Just like Excel. So many people complain about the same limitation.
Date published: 2022-04-03
Rated 5 out of 5 by
LDL Pagosa from
turbo tax makes it much easier
good experience, utilized the chat feature a couple times for expert review, worked well, thanks JC and Bonnie
Date published: 2022-04-03
Rated 5 out of 5 by
sarahsab99 from
Made my first year doing my own taxes easy!
I was a bit nervous to do my taxes this year filing as an individual for the first time but TurboTax made it very easy
Date published: 2022-04-03
Rated 5 out of 5 by
LaLaJill from
Straight forward
Always straight forward, just read, answer and click
All TurboTax® Offerings Reviews - Page 2799
Date published: 2022-04-03