TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 4 out of 5 by
tsouthwood from
Great software but feel tricked into spending more
I've used Turbotax for years. This year was no different and I felt the same satisfaction going through the process that it was helping me maximize my return. But, this year, I was charged a lot more (double) than I had to because I started my return with Live Assisted. In previous years, you were able to start entering info and then pick the Turbo Tax plan that best suited your needs--and even change it along the way. This year--and I may have missed the step where I chose it, but I honestly don't remember an option--I started entering my info and then was surprised to see my bill for Live Assisted. I never used the Live Assisted and didn't use the live review. So, I feel I spent ~$100 for something I never used. By the time I noticed, I couldn't switch to another plan. And, I honestly just wasn't in the mood to start all over.
Date published: 2023-04-14
Rated 5 out of 5 by
Eddie1965STL from
Turbo Tax Made Filing My Tax Return Easy!
The software is easy to use. I especially appreciated the ability to add my W-2 using the cell phone photo feature. I also appreciated the ease with which Turbo Tax added the information from my two investment 1099s.
Date published: 2023-04-14
Rated 2 out of 5 by
bex29 from
too expensive
way too expensive and way too many fees. H&R block is cheaper at this point.
Date published: 2023-04-14
Rated 5 out of 5 by
null from
Use It. You'll Be Glad You Did
I have used Turbo Taxes for years. It makes it easy to do my annual taxes. I do recommend this product.
Date published: 2023-04-14
Rated 5 out of 5 by
maddie96bn from
it was great`
it was great loved it! was pretty easy to figure out which was nice.
Date published: 2023-04-14
Rated 5 out of 5 by
MomtheBuilder from
I use Turbo Tax every year it's easy!
I feel very confident using Turbo Tax and I have for many years. There has never been one time where I had a question that I didn't receive a prompt thorough answer. I have recommended to all my family.
Date published: 2023-04-14
Rated 5 out of 5 by
refundsarebetter from
Turbo Tax 2022
I dreaded doing taxes. This year we used Turbo Tax premium and have to admit, it made it a much easier process than it has been in the past. I would highly recommend this program to protect your sanity when filing your taxes.
Date published: 2023-04-14
Rated 5 out of 5 by
Holyoak from
Easy and great to use
This is easy and great to use. Walks you the everything that you need to do
Date published: 2023-04-14
Rated 5 out of 5 by
Okie700 from
Excellant
Easy and fast. Check for accuracy, Help is also very good
Date published: 2023-04-14
Rated 2 out of 5 by
Fastlefty from
Too many issues with software
Softwear issue caused refund to get rejected because system filled in wrong info and system check did not catch. The screens the info was automatically input never even were presented
All TurboTax® Offerings Reviews - Page 2799
Date published: 2023-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
tsouthwood from
Great software but feel tricked into spending more
I've used Turbotax for years. This year was no different and I felt the same satisfaction going through the process that it was helping me maximize my return. But, this year, I was charged a lot more (double) than I had to because I started my return with Live Assisted. In previous years, you were able to start entering info and then pick the Turbo Tax plan that best suited your needs--and even change it along the way. This year--and I may have missed the step where I chose it, but I honestly don't remember an option--I started entering my info and then was surprised to see my bill for Live Assisted. I never used the Live Assisted and didn't use the live review. So, I feel I spent ~$100 for something I never used. By the time I noticed, I couldn't switch to another plan. And, I honestly just wasn't in the mood to start all over.
Date published: 2023-04-14
Rated 5 out of 5 by
Eddie1965STL from
Turbo Tax Made Filing My Tax Return Easy!
The software is easy to use. I especially appreciated the ability to add my W-2 using the cell phone photo feature. I also appreciated the ease with which Turbo Tax added the information from my two investment 1099s.
Date published: 2023-04-14
Rated 2 out of 5 by
bex29 from
too expensive
way too expensive and way too many fees. H&R block is cheaper at this point.
Date published: 2023-04-14
Rated 5 out of 5 by
null from
Use It. You'll Be Glad You Did
I have used Turbo Taxes for years. It makes it easy to do my annual taxes. I do recommend this product.
Date published: 2023-04-14
Rated 5 out of 5 by
maddie96bn from
it was great`
it was great loved it! was pretty easy to figure out which was nice.
Date published: 2023-04-14
Rated 5 out of 5 by
MomtheBuilder from
I use Turbo Tax every year it's easy!
I feel very confident using Turbo Tax and I have for many years. There has never been one time where I had a question that I didn't receive a prompt thorough answer. I have recommended to all my family.
Date published: 2023-04-14
Rated 5 out of 5 by
refundsarebetter from
Turbo Tax 2022
I dreaded doing taxes. This year we used Turbo Tax premium and have to admit, it made it a much easier process than it has been in the past. I would highly recommend this program to protect your sanity when filing your taxes.
Date published: 2023-04-14
Rated 5 out of 5 by
Holyoak from
Easy and great to use
This is easy and great to use. Walks you the everything that you need to do
Date published: 2023-04-14
Rated 5 out of 5 by
Okie700 from
Excellant
Easy and fast. Check for accuracy, Help is also very good
Date published: 2023-04-14
Rated 2 out of 5 by
Fastlefty from
Too many issues with software
Softwear issue caused refund to get rejected because system filled in wrong info and system check did not catch. The screens the info was automatically input never even were presented
All TurboTax® Offerings Reviews - Page 2799
Date published: 2023-04-14