TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 3 out of 5 by from A LITTLE TOO EXPENSIVE ITS COOL THAT IT GUIDES YOU THROUGH EVERYTHING, BUT THEN IT COSTS EXTRA TO DOWNLOAD STATE WIN DOWNLOAD. AFTER I DOWNLOADED IT, ITS ASKING ME TO PAY FOR THAT STATE EFILE. I THOUGHT ITS INCLUDED IN THE DOWNLOAD ALREADY ISN'T IT?
Date published: 2021-04-17
Rated 4 out of 5 by from tax great very user friendly recommend it to everybody
Date published: 2021-04-17
Rated 5 out of 5 by from TurboTax is awesome! Easy to use, asks all pertinent questions, gets maximum deductions.
Date published: 2021-04-17
Rated 5 out of 5 by from Great service James was so nice and helpful. Didn't make anything stressful or confusing to understand. Great experience.
Date published: 2021-04-17
Rated 4 out of 5 by from makes it easy to file taxes easy way to file taxes with helpful prompts, it only took ~20 mins to file federal and state taxes
Date published: 2021-04-17
Rated 5 out of 5 by from Turbo Tax is great The ease of the process coupled with the great tips and helps is just two of the reasons Turbotax is so great.
Date published: 2021-04-17
Rated 5 out of 5 by from very easy and user friendly much easier than expected -- rally appreciated the line by line explanation of questions very intuitive
Date published: 2021-04-17
Rated 5 out of 5 by from Turbo Tax guides you all the way It was very easy to file; even that I am self employed, and draw SS, as well as my spouse still working and drawing SS. TT guided me all they way. I couldnt find my 2019 and TT sent me to IRS on line, and I was guided very easily there, so I could load my AGI on TT. Will always use TT.
Date published: 2021-04-17
Rated 1 out of 5 by from Did a terrible job with covid-19 stimulus The stimulus was not supposed to be taxable or impact your tax return. The way turbo tax automatically made the stimulus a rebate was very confusing and it appeared as if it did impact my refund negatively. This is bad planning/programing practice by TurboTax. This should have been addressed in the income section right off the bat, not at the end where it flipped me from a refund to owing money at the very last step of review. I had to spend a bunch of time figuring this out and it left me very disappointed in turbo tax. They way they approached this went against all the IRS guidance that if you qualify it would not negatively impact you taxes.
Date published: 2021-04-17
Rated 5 out of 5 by from Turbo Tax is Awesome! Extremely user-friendly. Makes doing taxes so much easier and I'm a CPA!
Date published: 2021-04-17
All TurboTax® Offerings Reviews - Page 2797
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from A LITTLE TOO EXPENSIVE ITS COOL THAT IT GUIDES YOU THROUGH EVERYTHING, BUT THEN IT COSTS EXTRA TO DOWNLOAD STATE WIN DOWNLOAD. AFTER I DOWNLOADED IT, ITS ASKING ME TO PAY FOR THAT STATE EFILE. I THOUGHT ITS INCLUDED IN THE DOWNLOAD ALREADY ISN'T IT?
Date published: 2021-04-17
Rated 4 out of 5 by from tax great very user friendly recommend it to everybody
Date published: 2021-04-17
Rated 5 out of 5 by from TurboTax is awesome! Easy to use, asks all pertinent questions, gets maximum deductions.
Date published: 2021-04-17
Rated 5 out of 5 by from Great service James was so nice and helpful. Didn't make anything stressful or confusing to understand. Great experience.
Date published: 2021-04-17
Rated 4 out of 5 by from makes it easy to file taxes easy way to file taxes with helpful prompts, it only took ~20 mins to file federal and state taxes
Date published: 2021-04-17
Rated 5 out of 5 by from Turbo Tax is great The ease of the process coupled with the great tips and helps is just two of the reasons Turbotax is so great.
Date published: 2021-04-17
Rated 5 out of 5 by from very easy and user friendly much easier than expected -- rally appreciated the line by line explanation of questions very intuitive
Date published: 2021-04-17
Rated 5 out of 5 by from Turbo Tax guides you all the way It was very easy to file; even that I am self employed, and draw SS, as well as my spouse still working and drawing SS. TT guided me all they way. I couldnt find my 2019 and TT sent me to IRS on line, and I was guided very easily there, so I could load my AGI on TT. Will always use TT.
Date published: 2021-04-17
Rated 1 out of 5 by from Did a terrible job with covid-19 stimulus The stimulus was not supposed to be taxable or impact your tax return. The way turbo tax automatically made the stimulus a rebate was very confusing and it appeared as if it did impact my refund negatively. This is bad planning/programing practice by TurboTax. This should have been addressed in the income section right off the bat, not at the end where it flipped me from a refund to owing money at the very last step of review. I had to spend a bunch of time figuring this out and it left me very disappointed in turbo tax. They way they approached this went against all the IRS guidance that if you qualify it would not negatively impact you taxes.
Date published: 2021-04-17
Rated 5 out of 5 by from Turbo Tax is Awesome! Extremely user-friendly. Makes doing taxes so much easier and I'm a CPA!
Date published: 2021-04-17
All TurboTax® Offerings Reviews - Page 2797