TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Love Turbo Tax Very easy to file! Asked many questions and imported documents from financial websites. Saved us so much time and money!
Date published: 2022-04-06
Rated 4 out of 5 by from This version was difficult to find information This version was difficult to work with unlike previous years. Even saving it and printing was somewhat hard.
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax is AWESOME Straight forward, no fluff. The website is very easy to use.
Date published: 2022-04-06
Rated 4 out of 5 by from Experts TurboTax experience The TurboTax expert help a lot because I was doing it myself and thought I was doing my taxes wrong and after the expert completed the taxes I found out i done them correctly. I was amazed to complete the taxed and be able to complete the entire form 1040 perfect.
Date published: 2022-04-06
Rated 5 out of 5 by from Our 12th Year using TurboTax By upgrading to TurboTax Home & Business from the very start (from a TT Premier edition) saved a ton of headache this year. Excellent experience overall though it does take time to complete our taxes. Creating an Excel spreadsheet to track necessary info requested by TurboTax (and the Federal government) also helps a great deal.
Date published: 2022-04-06
Rated 3 out of 5 by from $59 for what? Basically, the fees associated with your product have gone up by pushing standard deduction homeowners into the deluxe package, same with processing fees and the tricky consent questions to snoop around my private financial life only to sell me more monitoring. Are you the government or a private company? That's what I thought. Service starts and ends with tax return. The rest is noneya. I had zero changes from years prior. Decades long loyal costumer is done wasting money filling when IRS is free. Was it worth it? The overreach. Just me returning 30 some odd years in a row, should have been a 50% off loyal customer discount. How many people grabbing your product these days? You should stay in your lane or maybe your lane is getting too wide.
Date published: 2022-04-06
Rated 3 out of 5 by from turbo tax can be confusing when e filing and paying by check to avoid the additional $45 for turbo tax upgrade, additional descriptive statements would really help. When we have to go to credit card payment there should be a statement saying "you have elected to e-file and pay taxes by check, cost is $25 to your credit card" so people don't think they are paying the additional $45. Also, make it very clear in large font that voucher forms that are required to accompany the tax payment checks will be printed AFTER e-file. that little message is easy to miss.
Date published: 2022-04-06
Rated 5 out of 5 by from Mary is Amazing Mary has been amazing through ans through. With the purchase of a new home, the complications of crypto and trying to manage school in the mix, Mary made it work. Mary ensured that results were accurate and did her best to explain and drive results. I can't speak enough of the wonders of Mary and I wish her the best.
Date published: 2022-04-06
Rated 5 out of 5 by from I love the live chat, very helpful I had many questions this year and I used the live chat and was very satisfied with the help I got from your staff. Thank you!!
Date published: 2022-04-06
Rated 5 out of 5 by from So easy to use! Made everything so much easier to understand and would for sure use it again!
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 2743
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love Turbo Tax Very easy to file! Asked many questions and imported documents from financial websites. Saved us so much time and money!
Date published: 2022-04-06
Rated 4 out of 5 by from This version was difficult to find information This version was difficult to work with unlike previous years. Even saving it and printing was somewhat hard.
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax is AWESOME Straight forward, no fluff. The website is very easy to use.
Date published: 2022-04-06
Rated 4 out of 5 by from Experts TurboTax experience The TurboTax expert help a lot because I was doing it myself and thought I was doing my taxes wrong and after the expert completed the taxes I found out i done them correctly. I was amazed to complete the taxed and be able to complete the entire form 1040 perfect.
Date published: 2022-04-06
Rated 5 out of 5 by from Our 12th Year using TurboTax By upgrading to TurboTax Home & Business from the very start (from a TT Premier edition) saved a ton of headache this year. Excellent experience overall though it does take time to complete our taxes. Creating an Excel spreadsheet to track necessary info requested by TurboTax (and the Federal government) also helps a great deal.
Date published: 2022-04-06
Rated 3 out of 5 by from $59 for what? Basically, the fees associated with your product have gone up by pushing standard deduction homeowners into the deluxe package, same with processing fees and the tricky consent questions to snoop around my private financial life only to sell me more monitoring. Are you the government or a private company? That's what I thought. Service starts and ends with tax return. The rest is noneya. I had zero changes from years prior. Decades long loyal costumer is done wasting money filling when IRS is free. Was it worth it? The overreach. Just me returning 30 some odd years in a row, should have been a 50% off loyal customer discount. How many people grabbing your product these days? You should stay in your lane or maybe your lane is getting too wide.
Date published: 2022-04-06
Rated 3 out of 5 by from turbo tax can be confusing when e filing and paying by check to avoid the additional $45 for turbo tax upgrade, additional descriptive statements would really help. When we have to go to credit card payment there should be a statement saying "you have elected to e-file and pay taxes by check, cost is $25 to your credit card" so people don't think they are paying the additional $45. Also, make it very clear in large font that voucher forms that are required to accompany the tax payment checks will be printed AFTER e-file. that little message is easy to miss.
Date published: 2022-04-06
Rated 5 out of 5 by from Mary is Amazing Mary has been amazing through ans through. With the purchase of a new home, the complications of crypto and trying to manage school in the mix, Mary made it work. Mary ensured that results were accurate and did her best to explain and drive results. I can't speak enough of the wonders of Mary and I wish her the best.
Date published: 2022-04-06
Rated 5 out of 5 by from I love the live chat, very helpful I had many questions this year and I used the live chat and was very satisfied with the help I got from your staff. Thank you!!
Date published: 2022-04-06
Rated 5 out of 5 by from So easy to use! Made everything so much easier to understand and would for sure use it again!
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 2743