TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Kept Me Out of Jail Kept me out of jail by making it very easy to pay the extortion demands of our corrupt government.
Date published: 2021-04-22
Rated 5 out of 5 by from VERY HELPFUL Very helpful. Able to answer all my questions. Thank you
Date published: 2021-04-22
Rated 5 out of 5 by from Turbo is awesome easy flow. Thank you for guiding and step by step guide
Date published: 2021-04-22
Rated 5 out of 5 by from Great Service I would recommend using the full service to anyone. Very easy process.
Date published: 2021-04-22
Rated 1 out of 5 by from Worse every year In addition to a slow and glitchy site, frequent connection lost and "something went wrong" messages, this year there was a problem related to importing investment sales that led to an unavoidable, un-passable freeze (which according to forum posts happened across all browsers, OS's, and computers). When I filed this bug had been known about for over 2 months and had not been fixed. Luckily a forum user had found the way to avoid it was to either delete certain low value sales that were not reported to the IRS or just manually enter the amounts by section instead of importing.
Date published: 2021-04-22
Rated 5 out of 5 by from Turbo Tax is worth every penny I tried a cheaper competitor and just got frustrated, and I'm really good with numbers! This platform is much more robust and easy to use.
Date published: 2021-04-22
Rated 5 out of 5 by from awesome it is glorious, and now I am typing 35 characters.
Date published: 2021-04-22
Rated 5 out of 5 by from Reliable and dependable! No one enjoys filing taxes but having tried competitive systems I came back to TurboTax because it is the highest quality tax filing software out there.
Date published: 2021-04-22
Rated 4 out of 5 by from Turbo Tax never fails to disappoint The most annoying feature is the requirement to install updates before you can go back to a return. Second most annoying is the number of updates that are made and they never stop all year long. Even if I open a prior year, I have to update the program. Deluxe product is misrepresented regarding free efiles. I can efile my free state for free but I have to pay to efile a second state which I purchased. Less help is available when working from the forms. In past years, you would click on a section of the tax form and could read an explanation of what it was for. I made my Federal tax payment through the program, but there was no form or receipt to print.
Date published: 2021-04-22
Rated 4 out of 5 by from You Cover All The Bases It all went well; although at the end I saw a Charge that Wasn't discussed Nor Explained. I'm still confused as to why you Charged me 40.00 when your service is Free?!
Date published: 2021-04-22
All TurboTax® Offerings Reviews - Page 2741
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Kept Me Out of Jail Kept me out of jail by making it very easy to pay the extortion demands of our corrupt government.
Date published: 2021-04-22
Rated 5 out of 5 by from VERY HELPFUL Very helpful. Able to answer all my questions. Thank you
Date published: 2021-04-22
Rated 5 out of 5 by from Turbo is awesome easy flow. Thank you for guiding and step by step guide
Date published: 2021-04-22
Rated 5 out of 5 by from Great Service I would recommend using the full service to anyone. Very easy process.
Date published: 2021-04-22
Rated 1 out of 5 by from Worse every year In addition to a slow and glitchy site, frequent connection lost and "something went wrong" messages, this year there was a problem related to importing investment sales that led to an unavoidable, un-passable freeze (which according to forum posts happened across all browsers, OS's, and computers). When I filed this bug had been known about for over 2 months and had not been fixed. Luckily a forum user had found the way to avoid it was to either delete certain low value sales that were not reported to the IRS or just manually enter the amounts by section instead of importing.
Date published: 2021-04-22
Rated 5 out of 5 by from Turbo Tax is worth every penny I tried a cheaper competitor and just got frustrated, and I'm really good with numbers! This platform is much more robust and easy to use.
Date published: 2021-04-22
Rated 5 out of 5 by from awesome it is glorious, and now I am typing 35 characters.
Date published: 2021-04-22
Rated 5 out of 5 by from Reliable and dependable! No one enjoys filing taxes but having tried competitive systems I came back to TurboTax because it is the highest quality tax filing software out there.
Date published: 2021-04-22
Rated 4 out of 5 by from Turbo Tax never fails to disappoint The most annoying feature is the requirement to install updates before you can go back to a return. Second most annoying is the number of updates that are made and they never stop all year long. Even if I open a prior year, I have to update the program. Deluxe product is misrepresented regarding free efiles. I can efile my free state for free but I have to pay to efile a second state which I purchased. Less help is available when working from the forms. In past years, you would click on a section of the tax form and could read an explanation of what it was for. I made my Federal tax payment through the program, but there was no form or receipt to print.
Date published: 2021-04-22
Rated 4 out of 5 by from You Cover All The Bases It all went well; although at the end I saw a Charge that Wasn't discussed Nor Explained. I'm still confused as to why you Charged me 40.00 when your service is Free?!
Date published: 2021-04-22
All TurboTax® Offerings Reviews - Page 2741