TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Works For Me I have used Turbo Tax for more than 10 years. It has improved over the years and has become a reliable and trusted tool for taxpayers. It make tax preparation more bearable.
Date published: 2022-04-04
Rated 2 out of 5 by from ok Prices just keeps going up. Very very little few can actually get the free service. Otherwise, you are paying above $100. Basic online tax.
Date published: 2022-04-04
Rated 5 out of 5 by from fun times easy enough for me to use again. a little too much pushing for me to upgrade for the other services though.
Date published: 2022-04-04
Rated 5 out of 5 by from GOOD AS USUAL HAD AN EASY TIME ...........................................................................................................................................
Date published: 2022-04-04
Rated 5 out of 5 by from Thanks again! Actually, I just wanted to send a quick thank you for making filling my taxes this year convenient and easy.
Date published: 2022-04-04
Rated 5 out of 5 by from Love this Using this is so convenient. Uploading docs from your phone makes it so easy!
Date published: 2022-04-04
Rated 4 out of 5 by from Ok and getting better The instructions are getting better but the 'Experts' change advice over time and in some cases contradict each other. Especially this year on K-3 forms and what to do with them. The treatment of Foreign Taxes Paid was confusing and the SW had trouble with the institutions under which the taxes were paid. That needs to be cleaned up. I ended up taking the Schedule A deduction so it cost me money. Oh yeah and once when I was trying to fix that calculation the app crashed (but I had saved). Finally, the K-1 section was better but did not have room to load all the Part II box 20 inputs (plus there were no instructions on what to do if the user ran out of boxes). These problems tripled my preparation time.
Date published: 2022-04-04
Rated 1 out of 5 by from Hated Every Second The process felt more complicated than it should have been. Fees did not feel transparent. Could have been more streamlined. If it didn't take three hours to do, I would have canceled and filed elsewhere.
Date published: 2022-04-04
Rated 5 out of 5 by from Awesome! User friendly service! Easy to follow and for a great price
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo Tax is Excellent! We have used Turbo Tax for years. It is easy to use, the only problem I had was changing my status from self employed to retired. I have a independent distributor business have have been inactive.
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 2715
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Works For Me I have used Turbo Tax for more than 10 years. It has improved over the years and has become a reliable and trusted tool for taxpayers. It make tax preparation more bearable.
Date published: 2022-04-04
Rated 2 out of 5 by from ok Prices just keeps going up. Very very little few can actually get the free service. Otherwise, you are paying above $100. Basic online tax.
Date published: 2022-04-04
Rated 5 out of 5 by from fun times easy enough for me to use again. a little too much pushing for me to upgrade for the other services though.
Date published: 2022-04-04
Rated 5 out of 5 by from GOOD AS USUAL HAD AN EASY TIME ...........................................................................................................................................
Date published: 2022-04-04
Rated 5 out of 5 by from Thanks again! Actually, I just wanted to send a quick thank you for making filling my taxes this year convenient and easy.
Date published: 2022-04-04
Rated 5 out of 5 by from Love this Using this is so convenient. Uploading docs from your phone makes it so easy!
Date published: 2022-04-04
Rated 4 out of 5 by from Ok and getting better The instructions are getting better but the 'Experts' change advice over time and in some cases contradict each other. Especially this year on K-3 forms and what to do with them. The treatment of Foreign Taxes Paid was confusing and the SW had trouble with the institutions under which the taxes were paid. That needs to be cleaned up. I ended up taking the Schedule A deduction so it cost me money. Oh yeah and once when I was trying to fix that calculation the app crashed (but I had saved). Finally, the K-1 section was better but did not have room to load all the Part II box 20 inputs (plus there were no instructions on what to do if the user ran out of boxes). These problems tripled my preparation time.
Date published: 2022-04-04
Rated 1 out of 5 by from Hated Every Second The process felt more complicated than it should have been. Fees did not feel transparent. Could have been more streamlined. If it didn't take three hours to do, I would have canceled and filed elsewhere.
Date published: 2022-04-04
Rated 5 out of 5 by from Awesome! User friendly service! Easy to follow and for a great price
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo Tax is Excellent! We have used Turbo Tax for years. It is easy to use, the only problem I had was changing my status from self employed to retired. I have a independent distributor business have have been inactive.
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 2715