TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbotax has some kind of issue with 199A on K-1s TT requires information that is not required if you file manually. It would not let me proceed without completing fields that were not required. I had to delete the K-1 entry and start over which eliminated a carry loss forward. This cost me $29 in refund.
Date published: 2022-04-07
Rated 5 out of 5 by from Great product and support Can't go wrong with TT and the support that comes with the product!
Date published: 2022-04-07
Rated 5 out of 5 by from Another successful year of saving on accounting! I ended up having to pay again, so I brought my Turbo Tax documents into H&R Block for a free "second look". Well, Turbo Tax calculated everything correctly. LOVE, LOVE, LOVE us some Turbo Tax.
Date published: 2022-04-07
Rated 5 out of 5 by from Tax Information Original contact dropped the ball on request. Once I reached out to the help area a new person was appointed to my needs.
Date published: 2022-04-07
Rated 2 out of 5 by from trouble removing job expense I had the worst experience trying to file. It kept saying I needed to edit or a delete a vehicle for a job expense, and no matter how many times I deleted the related job or vehicle I could not file without pushing the vehicle though. After many years of filing with TurboTax, this will likely be the last time I use Turbotax for this reason alone.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax worked well It was pretty simple and instructions were very helpful.
Date published: 2022-04-07
Rated 2 out of 5 by from TurboTax is not what it was When I started using TurboTax 30 years ago, it was very simple - and worked perfectly. I realize that tax laws have changed to be more complex, but TurboTax should not introduce a lot of things that make filling out the forms more difficult. For instance, near the end of my State entry, I was asked if I wanted to have my underpayment penalty calculated or if I wanted to be sent a bill. Since I had OVERPAID by a significant amount, this was a ridiculous question. Also, in the review, I was told I had fill out 3 different forms that had NOTHING to do with my tax situation. This kind of thing only makes a difficult task more difficult and frustrating.
Date published: 2022-04-07
Rated 5 out of 5 by from Easier Than Ever I find Turbotax to be one of the most organized and intuitive products to use for something as complicated as taxes, especially when investments and small businesses are involved.
Date published: 2022-04-07
Rated 5 out of 5 by from NEVER HAD ANY TROUBLES never have had any problems with filing with Turbo Tax! I love it!
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax 2021 Turbo Tax is the only tax software we have ever used. Been using Turbo Tax since day one.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2667
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbotax has some kind of issue with 199A on K-1s TT requires information that is not required if you file manually. It would not let me proceed without completing fields that were not required. I had to delete the K-1 entry and start over which eliminated a carry loss forward. This cost me $29 in refund.
Date published: 2022-04-07
Rated 5 out of 5 by from Great product and support Can't go wrong with TT and the support that comes with the product!
Date published: 2022-04-07
Rated 5 out of 5 by from Another successful year of saving on accounting! I ended up having to pay again, so I brought my Turbo Tax documents into H&R Block for a free "second look". Well, Turbo Tax calculated everything correctly. LOVE, LOVE, LOVE us some Turbo Tax.
Date published: 2022-04-07
Rated 5 out of 5 by from Tax Information Original contact dropped the ball on request. Once I reached out to the help area a new person was appointed to my needs.
Date published: 2022-04-07
Rated 2 out of 5 by from trouble removing job expense I had the worst experience trying to file. It kept saying I needed to edit or a delete a vehicle for a job expense, and no matter how many times I deleted the related job or vehicle I could not file without pushing the vehicle though. After many years of filing with TurboTax, this will likely be the last time I use Turbotax for this reason alone.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax worked well It was pretty simple and instructions were very helpful.
Date published: 2022-04-07
Rated 2 out of 5 by from TurboTax is not what it was When I started using TurboTax 30 years ago, it was very simple - and worked perfectly. I realize that tax laws have changed to be more complex, but TurboTax should not introduce a lot of things that make filling out the forms more difficult. For instance, near the end of my State entry, I was asked if I wanted to have my underpayment penalty calculated or if I wanted to be sent a bill. Since I had OVERPAID by a significant amount, this was a ridiculous question. Also, in the review, I was told I had fill out 3 different forms that had NOTHING to do with my tax situation. This kind of thing only makes a difficult task more difficult and frustrating.
Date published: 2022-04-07
Rated 5 out of 5 by from Easier Than Ever I find Turbotax to be one of the most organized and intuitive products to use for something as complicated as taxes, especially when investments and small businesses are involved.
Date published: 2022-04-07
Rated 5 out of 5 by from NEVER HAD ANY TROUBLES never have had any problems with filing with Turbo Tax! I love it!
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax 2021 Turbo Tax is the only tax software we have ever used. Been using Turbo Tax since day one.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2667