TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281592 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Best in taxes Straight to the point with all the help you can get TurboTax
Date published: 2021-04-24
Rated 4 out of 5 by from thumbs up it was ok, had some trouble with prior agi.other than gthat no problems
Date published: 2021-04-24
Rated 5 out of 5 by from Thumbs up Thumbs up. Easy experience. Beginners filing......
Date published: 2021-04-24
Rated 1 out of 5 by from Worst TurboTax program in 10 years Home and Business is supposed to include a free state but if your intuit account has an old out of state address or you import files from a 2019 return with an old out of state address, guess what, that's the state you get for your "free" state. I won't say how long I tried to file the correct state return, I finally gave up and paid an additional $45 to add it. Neither of the Customer service reps could figure it out, as a matter of fact, the first rep never even attempted, she didn't say anything, just put me on hold and I gave up. That seems to be an ongoing strategy with online customer support. After 10+years of using TurboTax I'm changing brands.
Date published: 2021-04-24
Rated 5 out of 5 by from Very easy to use I have been using Turbo Tax for several years and it is a great program
Date published: 2021-04-24
Rated 5 out of 5 by from Thanks for a seamless experience There is a consistent user experience and workflow that I"ve grown to love. Thanks for providing quality service for a daunting task.
Date published: 2021-04-24
Rated 5 out of 5 by from Awesome! really easy! very easy to do and very quick also!!!
Date published: 2021-04-24
Rated 5 out of 5 by from Simple, Fast, Easy Great experience using Turbo Tax, as it was easy to navigate and lots of easy and helpful steps along the way.
Date published: 2021-04-24
Rated 4 out of 5 by from TURBO TAX (TT) HAS CHANGED TT COST MORE. HOWEVER, IT IS EASIER TO NAVIGATE AND THE "PICK AND CLICK" CAPABILITY IS VERY GOOD.
Date published: 2021-04-24
Rated 5 out of 5 by from Turbo Tax is Excellent This is the first year I filed with Turbo Tax using an expert and the call, service and review was a fabulous experience.
Date published: 2021-04-24
All TurboTax® Offerings Reviews - Page 2667
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Best in taxes Straight to the point with all the help you can get TurboTax
Date published: 2021-04-24
Rated 4 out of 5 by from thumbs up it was ok, had some trouble with prior agi.other than gthat no problems
Date published: 2021-04-24
Rated 5 out of 5 by from Thumbs up Thumbs up. Easy experience. Beginners filing......
Date published: 2021-04-24
Rated 1 out of 5 by from Worst TurboTax program in 10 years Home and Business is supposed to include a free state but if your intuit account has an old out of state address or you import files from a 2019 return with an old out of state address, guess what, that's the state you get for your "free" state. I won't say how long I tried to file the correct state return, I finally gave up and paid an additional $45 to add it. Neither of the Customer service reps could figure it out, as a matter of fact, the first rep never even attempted, she didn't say anything, just put me on hold and I gave up. That seems to be an ongoing strategy with online customer support. After 10+years of using TurboTax I'm changing brands.
Date published: 2021-04-24
Rated 5 out of 5 by from Very easy to use I have been using Turbo Tax for several years and it is a great program
Date published: 2021-04-24
Rated 5 out of 5 by from Thanks for a seamless experience There is a consistent user experience and workflow that I"ve grown to love. Thanks for providing quality service for a daunting task.
Date published: 2021-04-24
Rated 5 out of 5 by from Awesome! really easy! very easy to do and very quick also!!!
Date published: 2021-04-24
Rated 5 out of 5 by from Simple, Fast, Easy Great experience using Turbo Tax, as it was easy to navigate and lots of easy and helpful steps along the way.
Date published: 2021-04-24
Rated 4 out of 5 by from TURBO TAX (TT) HAS CHANGED TT COST MORE. HOWEVER, IT IS EASIER TO NAVIGATE AND THE "PICK AND CLICK" CAPABILITY IS VERY GOOD.
Date published: 2021-04-24
Rated 5 out of 5 by from Turbo Tax is Excellent This is the first year I filed with Turbo Tax using an expert and the call, service and review was a fabulous experience.
Date published: 2021-04-24
All TurboTax® Offerings Reviews - Page 2667