TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 1 out of 5 by from Turbo Tax is frustrating and overrted Questions are not as intuitive as they should be. Additionally one of the questions is so poorly stated that I apparently answered it wrong leading to erroneous questions with two wrong answers later. Their help line was no help.
Date published: 2022-04-08
Rated 5 out of 5 by from TurboTax is Straight-forward I feel comfortable using TurboTax to file my returns. If I have any questions or concerns, there is an expert to chat with to obtain clarification.
Date published: 2022-04-08
Rated 5 out of 5 by from Thanks... Turbo Tax is fantastic! Great prompts throughout process. Easy process to understand and complete.
Date published: 2022-04-08
Rated 5 out of 5 by from Extremely Satisfied It has been two years now that I have had somebody do my taxes on turbo tax and both times I have been extremely satisfied. Both years the individuals have been courteous and professional.
Date published: 2022-04-08
Rated 5 out of 5 by from TurboTax is awesome! Great service with great benefits. Would 100% recommend
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax is Awesome! they called me within minutes when I had a question. Talked to me like a normal person. Explained everything and I understood it. They videoed in to help with a question live and walked me through it! Seriously.. it couldn't' be easier with Turbo Tax!!
Date published: 2022-04-08
Rated 5 out of 5 by from awesom amazing ;);););););););););););););););));););););););
Date published: 2022-04-08
Rated 5 out of 5 by from it was great Very professional and knowledgeable. He was very patient and helpful.
Date published: 2022-04-08
Rated 5 out of 5 by from Fantastic Experience Worked with Nicole, she was professional and super knowledgeable. Went above and beyond to ensure we understood the documentation and was patient when I needed my son to find documents (college kids!).
Date published: 2022-04-08
Rated 5 out of 5 by from 8 years in a row I got it done with Turbo Tax! User friendly, and while it covers everything in depth, it doesn't bog you down in details you don't need to access. Once in a while it seems to forget that we've had an 8 year relationship and asks me questions I feel it should already know, but that is rare - nothing like the pain I went through helping my mother-in-law use H&R Block for her third year after dad died. That acted like it never met her! Like any company, TT tries to sell you other products, but they aren't pushy about it. I trust Turbo Tax and will definitely continue to use them!
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2606
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax is frustrating and overrted Questions are not as intuitive as they should be. Additionally one of the questions is so poorly stated that I apparently answered it wrong leading to erroneous questions with two wrong answers later. Their help line was no help.
Date published: 2022-04-08
Rated 5 out of 5 by from TurboTax is Straight-forward I feel comfortable using TurboTax to file my returns. If I have any questions or concerns, there is an expert to chat with to obtain clarification.
Date published: 2022-04-08
Rated 5 out of 5 by from Thanks... Turbo Tax is fantastic! Great prompts throughout process. Easy process to understand and complete.
Date published: 2022-04-08
Rated 5 out of 5 by from Extremely Satisfied It has been two years now that I have had somebody do my taxes on turbo tax and both times I have been extremely satisfied. Both years the individuals have been courteous and professional.
Date published: 2022-04-08
Rated 5 out of 5 by from TurboTax is awesome! Great service with great benefits. Would 100% recommend
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax is Awesome! they called me within minutes when I had a question. Talked to me like a normal person. Explained everything and I understood it. They videoed in to help with a question live and walked me through it! Seriously.. it couldn't' be easier with Turbo Tax!!
Date published: 2022-04-08
Rated 5 out of 5 by from awesom amazing ;);););););););););););););););));););););););
Date published: 2022-04-08
Rated 5 out of 5 by from it was great Very professional and knowledgeable. He was very patient and helpful.
Date published: 2022-04-08
Rated 5 out of 5 by from Fantastic Experience Worked with Nicole, she was professional and super knowledgeable. Went above and beyond to ensure we understood the documentation and was patient when I needed my son to find documents (college kids!).
Date published: 2022-04-08
Rated 5 out of 5 by from 8 years in a row I got it done with Turbo Tax! User friendly, and while it covers everything in depth, it doesn't bog you down in details you don't need to access. Once in a while it seems to forget that we've had an 8 year relationship and asks me questions I feel it should already know, but that is rare - nothing like the pain I went through helping my mother-in-law use H&R Block for her third year after dad died. That acted like it never met her! Like any company, TT tries to sell you other products, but they aren't pushy about it. I trust Turbo Tax and will definitely continue to use them!
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2606