TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Turbo tax is awesome! It was so easy! Just do it! I have been using them for years! I have never had a problem.
Date published: 2021-04-26
Rated 4 out of 5 by from Very easy to use software, awesome! Great software for the last ten years. I love the checking system in place, it immediately corrects me if I make a mistake,
Date published: 2021-04-26
Rated 5 out of 5 by from Turbo Tax is so easy to use. It gets easier and easier every year. I am getting more comfortable doing my own taxes.
Date published: 2021-04-26
Rated 5 out of 5 by from Turbo Tax makes life easier! Simple, Direct, Easy to use. Love it's free! Try it you will like it!
Date published: 2021-04-26
Rated 5 out of 5 by from You keep getting better! You guys keep making filing my taxes easy and stress free! Thanks so much!
Date published: 2021-04-26
Rated 4 out of 5 by from Very Good But Some Annoying Bugs Overall the software is very good and works pretty well. However, I encountered repeated problems with e-filing the returns, and it appears that several others have had the same experience. I prepared 4 separate returns for adult members of my extended family. In all but one of the returns, the state and federal electronic filings were rejected because of an alleged mismatch between 2019 AGI and the IRS records. In each instance, I had a copy of the 2019 return and the information that I entered was correct (and for one of them, I even obtained an IRS transcript to verify the accuracy). I had to call customer support to get a work-around (ultimately entering $0 for AGI) to get them accepted. Clearly, there is a problem between the software and IRS records that prevented the e-filing, and this problem needs to be resolved so that others don't incur the same filing impediments.
Date published: 2021-04-26
Rated 1 out of 5 by from Turbotax failed to connect Morgan Stanley Connect Turbotax is saying it supports to import data from Morgan Stanley Stock Plan Connect, but apparently it does not. There is a serve bug that the error message is saying the username/password is incorrect if try to connect to Morgan Stanley Stock Plan Connect. Note, the username/password is really correct, and confirmed that it is just Turbotax's bug. From Internet, we can see the issue exists from 2019, and continues in 2020. Hopefully Turboxtax team can fix the issue as soon as possible.
Date published: 2021-04-26
Rated 5 out of 5 by from Great service as usual!! Very helpful, the in person help caught a mistake I made and was worth every penny!
Date published: 2021-04-26
Rated 5 out of 5 by from Great Program! I have two businesses and it's so easy to use TurboTax!
Date published: 2021-04-26
Rated 5 out of 5 by from Was so much better than I expected! I was dreading doing taxes but Turbo tax made it easy, this was great will use every year!
Date published: 2021-04-26
All TurboTax® Offerings Reviews - Page 2557
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesome! It was so easy! Just do it! I have been using them for years! I have never had a problem.
Date published: 2021-04-26
Rated 4 out of 5 by from Very easy to use software, awesome! Great software for the last ten years. I love the checking system in place, it immediately corrects me if I make a mistake,
Date published: 2021-04-26
Rated 5 out of 5 by from Turbo Tax is so easy to use. It gets easier and easier every year. I am getting more comfortable doing my own taxes.
Date published: 2021-04-26
Rated 5 out of 5 by from Turbo Tax makes life easier! Simple, Direct, Easy to use. Love it's free! Try it you will like it!
Date published: 2021-04-26
Rated 5 out of 5 by from You keep getting better! You guys keep making filing my taxes easy and stress free! Thanks so much!
Date published: 2021-04-26
Rated 4 out of 5 by from Very Good But Some Annoying Bugs Overall the software is very good and works pretty well. However, I encountered repeated problems with e-filing the returns, and it appears that several others have had the same experience. I prepared 4 separate returns for adult members of my extended family. In all but one of the returns, the state and federal electronic filings were rejected because of an alleged mismatch between 2019 AGI and the IRS records. In each instance, I had a copy of the 2019 return and the information that I entered was correct (and for one of them, I even obtained an IRS transcript to verify the accuracy). I had to call customer support to get a work-around (ultimately entering $0 for AGI) to get them accepted. Clearly, there is a problem between the software and IRS records that prevented the e-filing, and this problem needs to be resolved so that others don't incur the same filing impediments.
Date published: 2021-04-26
Rated 1 out of 5 by from Turbotax failed to connect Morgan Stanley Connect Turbotax is saying it supports to import data from Morgan Stanley Stock Plan Connect, but apparently it does not. There is a serve bug that the error message is saying the username/password is incorrect if try to connect to Morgan Stanley Stock Plan Connect. Note, the username/password is really correct, and confirmed that it is just Turbotax's bug. From Internet, we can see the issue exists from 2019, and continues in 2020. Hopefully Turboxtax team can fix the issue as soon as possible.
Date published: 2021-04-26
Rated 5 out of 5 by from Great service as usual!! Very helpful, the in person help caught a mistake I made and was worth every penny!
Date published: 2021-04-26
Rated 5 out of 5 by from Great Program! I have two businesses and it's so easy to use TurboTax!
Date published: 2021-04-26
Rated 5 out of 5 by from Was so much better than I expected! I was dreading doing taxes but Turbo tax made it easy, this was great will use every year!
Date published: 2021-04-26
All TurboTax® Offerings Reviews - Page 2557