TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 2 out of 5 by from More expensive every year Cost continues to rise for something that used to be free and does nothing more than it used to.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax Review Completing my tax return was less painful than I had envisioned.
Date published: 2023-04-16
Rated 5 out of 5 by from Typing Beautiful experience, but this review is at the end of a typing tax form time period. Most don't want to type more.......maybe later?
Date published: 2023-04-16
Rated 5 out of 5 by from Deciding how to get refund I would rather see all options before deciding how to pay and how to get my refund. It took me an additional 20 minutes to figure out how to go back and pay my fee with my credit card to keep from paying the additional fee for direct deposit. Every year I choose paper check because there is no additional fee. I don't remember this hick up until after I have chosen the wrong option, year after year. Please make this an easier decision by letting us read ALL the options from the beginning.
Date published: 2023-04-16
Rated 5 out of 5 by from Works better every year Used it for years and it is still the best way to go if you understand your basic return
Date published: 2023-04-16
Rated 4 out of 5 by from Great product if you know tax code norms Using this for two trust tax submissions, I find it easy to follow most of the instructions. The step by step option helps one take all the typical items into account. I personally keep running into small issues where the program recognizes that I've entered something in error but there is no clear instruction on how to address the error. A search of the support archives brings up tax law interpretation situations that others have run into but does not bring up any specific details on what the program has caught and where to go back to in the entries to address the issue.
Date published: 2023-04-16
Rated 5 out of 5 by from Using Turbo Tax was great My experience with Turbo Tax was amazing. It made processing my taxes this year so easy. I will definitely use Turbo Tax for all of my tax needs in the future.
Date published: 2023-04-16
Rated 5 out of 5 by from LOVE Turbo Tax I've been using Turbo Tax for 10+ years. It is easy, intuitive as it provides answers & clarity. I have always felt confident with the thoroughness of the platform. Don't think I'll ever use anything else.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax was an effective manner of filing my tax Thank goodness for turbo tax my taxes were a breeze.
Date published: 2023-04-16
Rated 5 out of 5 by from easy peasy As usual, it was easy to do my taxes. I had all my information ready and that made it easy!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2553
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from More expensive every year Cost continues to rise for something that used to be free and does nothing more than it used to.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax Review Completing my tax return was less painful than I had envisioned.
Date published: 2023-04-16
Rated 5 out of 5 by from Typing Beautiful experience, but this review is at the end of a typing tax form time period. Most don't want to type more.......maybe later?
Date published: 2023-04-16
Rated 5 out of 5 by from Deciding how to get refund I would rather see all options before deciding how to pay and how to get my refund. It took me an additional 20 minutes to figure out how to go back and pay my fee with my credit card to keep from paying the additional fee for direct deposit. Every year I choose paper check because there is no additional fee. I don't remember this hick up until after I have chosen the wrong option, year after year. Please make this an easier decision by letting us read ALL the options from the beginning.
Date published: 2023-04-16
Rated 5 out of 5 by from Works better every year Used it for years and it is still the best way to go if you understand your basic return
Date published: 2023-04-16
Rated 4 out of 5 by from Great product if you know tax code norms Using this for two trust tax submissions, I find it easy to follow most of the instructions. The step by step option helps one take all the typical items into account. I personally keep running into small issues where the program recognizes that I've entered something in error but there is no clear instruction on how to address the error. A search of the support archives brings up tax law interpretation situations that others have run into but does not bring up any specific details on what the program has caught and where to go back to in the entries to address the issue.
Date published: 2023-04-16
Rated 5 out of 5 by from Using Turbo Tax was great My experience with Turbo Tax was amazing. It made processing my taxes this year so easy. I will definitely use Turbo Tax for all of my tax needs in the future.
Date published: 2023-04-16
Rated 5 out of 5 by from LOVE Turbo Tax I've been using Turbo Tax for 10+ years. It is easy, intuitive as it provides answers & clarity. I have always felt confident with the thoroughness of the platform. Don't think I'll ever use anything else.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax was an effective manner of filing my tax Thank goodness for turbo tax my taxes were a breeze.
Date published: 2023-04-16
Rated 5 out of 5 by from easy peasy As usual, it was easy to do my taxes. I had all my information ready and that made it easy!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2553