TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from FIRST TIME USER BEING MY FIRST TIME USING TURBOTAX, I THINK WAS REALLY USEFUL AND EASY TO FOLLOW
Date published: 2023-04-15
Rated 3 out of 5 by from turbotax premier is a disappointment I tried to ask a question and they wanted a $1 to ask it. They transferred me to someone else. I am disappointed your add says Federal and state return, but you cannot e-file state without paying an additional $25.
Date published: 2023-04-15
Rated 5 out of 5 by from I love TurboTax I used to do my taxes manually - I was such a hold out. Then about 5 years ago I gave in...I can't imagine doing my taxes any other way now.
Date published: 2023-04-15
Rated 3 out of 5 by from mr randle welcome it was easy and fast thanks for your time with me today
Date published: 2023-04-15
Rated 5 out of 5 by from Amazing service So easy, plus they help along the way... until completely finished!! Amazing service definitely recommend!
Date published: 2023-04-15
Rated 1 out of 5 by from 1/3 went to turbo tax Crap retail job and I get a crap refund? Then to add school expenses deductible I had to buy Deluxe, which ended up being a third of my total refund, and then they got my hopes up about waiving that fee. Think I'll have my ex-mother-in-law do them next year with the company she works for.
Date published: 2023-04-15
Rated 5 out of 5 by from thank you for really being free After doing my taxes on another site and at the end they wanted to charge me. I was so glad to come to the end and it truely was free.
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo Tax Review I Like the questions and answers method of completing tax filings. You do not need to understand the various forms to file taxes.
Date published: 2023-04-15
Rated 5 out of 5 by from Great, you are . Thank you. That's all I have for you ❤️. Stop asking me to right more
Date published: 2023-04-15
Rated 2 out of 5 by from IP pin instructions are messed up. My federal return was rejected because it was missing the IRS IP pin. If this was used in a previous year, why doesn't TT direct the user to get a new one without having to waste time with rejection and resending? Then when I got a new one, instructions direct the user to type "IP pin" in the search bar and "Jump to" link. What is and where is the "Jump to" link? I finally found out external to TT to simply go to the Federal Taxes Other Tax Situations and viola. Why don't the instructions simply direct user to the place to enter? Wasted a lot of time on this!!!
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2550
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from FIRST TIME USER BEING MY FIRST TIME USING TURBOTAX, I THINK WAS REALLY USEFUL AND EASY TO FOLLOW
Date published: 2023-04-15
Rated 3 out of 5 by from turbotax premier is a disappointment I tried to ask a question and they wanted a $1 to ask it. They transferred me to someone else. I am disappointed your add says Federal and state return, but you cannot e-file state without paying an additional $25.
Date published: 2023-04-15
Rated 5 out of 5 by from I love TurboTax I used to do my taxes manually - I was such a hold out. Then about 5 years ago I gave in...I can't imagine doing my taxes any other way now.
Date published: 2023-04-15
Rated 3 out of 5 by from mr randle welcome it was easy and fast thanks for your time with me today
Date published: 2023-04-15
Rated 5 out of 5 by from Amazing service So easy, plus they help along the way... until completely finished!! Amazing service definitely recommend!
Date published: 2023-04-15
Rated 1 out of 5 by from 1/3 went to turbo tax Crap retail job and I get a crap refund? Then to add school expenses deductible I had to buy Deluxe, which ended up being a third of my total refund, and then they got my hopes up about waiving that fee. Think I'll have my ex-mother-in-law do them next year with the company she works for.
Date published: 2023-04-15
Rated 5 out of 5 by from thank you for really being free After doing my taxes on another site and at the end they wanted to charge me. I was so glad to come to the end and it truely was free.
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo Tax Review I Like the questions and answers method of completing tax filings. You do not need to understand the various forms to file taxes.
Date published: 2023-04-15
Rated 5 out of 5 by from Great, you are . Thank you. That's all I have for you ❤️. Stop asking me to right more
Date published: 2023-04-15
Rated 2 out of 5 by from IP pin instructions are messed up. My federal return was rejected because it was missing the IRS IP pin. If this was used in a previous year, why doesn't TT direct the user to get a new one without having to waste time with rejection and resending? Then when I got a new one, instructions direct the user to type "IP pin" in the search bar and "Jump to" link. What is and where is the "Jump to" link? I finally found out external to TT to simply go to the Federal Taxes Other Tax Situations and viola. Why don't the instructions simply direct user to the place to enter? Wasted a lot of time on this!!!
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2550