TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Not to hard It wasn't to hard but I did have to reread things because some of it made no sense!
Date published: 2021-04-27
Rated 5 out of 5 by from Turbo tax is doing everything what I need for.... I will keep using it for next year for my tax filing... Excellent tool...
Date published: 2021-04-27
Rated 3 out of 5 by from TurboTax 2020 challenges After overcoming installation challenges, TurboTax became somewhat easier to use. Able to work around confusing instructions. Review questions appear not as appropriate for retirees. Wife prepares our taxes.
Date published: 2021-04-27
Rated 5 out of 5 by from Use Turbo Tax Its Great! Easy to use. Easy to do. Easy to understand. Good site.
Date published: 2021-04-27
Rated 5 out of 5 by from Turbotax is great Tom was great!!! He kept me updated with what he needed from me, he answered my questions, fast response! I will highly recommend turbotax to everyone!!!
Date published: 2021-04-27
Rated 3 out of 5 by from hard to load and open see above review title........................................................
Date published: 2021-04-27
Rated 5 out of 5 by from Excellent Results! All forms and guidance for those forms was excellent. Helped me understand all deductions and which were appropriate and relevant.
Date published: 2021-04-27
Rated 1 out of 5 by from TurboTax Premier RipOff Used TurboTax over 10 years. Used Deluxe to import financial info was only reason. Now have to use Premier to import and I am filing a Standard deduction and use it to import only. Will be looking for another way. Changed from windows to iMac this year and premier is not friendly.
Date published: 2021-04-27
Rated 5 out of 5 by from Turbo Tax is awesome! I have been using Turbo Tax for 9 years now and I love it! It is so easy and they have experts to walk you through it if you need the help! I would highly recommend Turbo Tax!
Date published: 2021-04-27
Rated 4 out of 5 by from Still a great product! Still one of the best buys around. Although I miss the older style with the helpful videos, this version is definitely a lot less glitchy than previous years. Intuit still suffers from sticky, unused forms that like to linger in the return. And some help files have older menu options and terms listed. Lastly, beware the inability to download and or import your W-2 if you do not already have your W-2 in-hand! Which is rather mysterious considering their claims of how easy it is to import the W-2. The fact is, in addition to the employer's EIN number you also need the IRS Control Number that is printed on the W-2.....before you can import the W-2. ....Yeah.
Date published: 2021-04-27
All TurboTax® Offerings Reviews - Page 2509
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Not to hard It wasn't to hard but I did have to reread things because some of it made no sense!
Date published: 2021-04-27
Rated 5 out of 5 by from Turbo tax is doing everything what I need for.... I will keep using it for next year for my tax filing... Excellent tool...
Date published: 2021-04-27
Rated 3 out of 5 by from TurboTax 2020 challenges After overcoming installation challenges, TurboTax became somewhat easier to use. Able to work around confusing instructions. Review questions appear not as appropriate for retirees. Wife prepares our taxes.
Date published: 2021-04-27
Rated 5 out of 5 by from Use Turbo Tax Its Great! Easy to use. Easy to do. Easy to understand. Good site.
Date published: 2021-04-27
Rated 5 out of 5 by from Turbotax is great Tom was great!!! He kept me updated with what he needed from me, he answered my questions, fast response! I will highly recommend turbotax to everyone!!!
Date published: 2021-04-27
Rated 3 out of 5 by from hard to load and open see above review title........................................................
Date published: 2021-04-27
Rated 5 out of 5 by from Excellent Results! All forms and guidance for those forms was excellent. Helped me understand all deductions and which were appropriate and relevant.
Date published: 2021-04-27
Rated 1 out of 5 by from TurboTax Premier RipOff Used TurboTax over 10 years. Used Deluxe to import financial info was only reason. Now have to use Premier to import and I am filing a Standard deduction and use it to import only. Will be looking for another way. Changed from windows to iMac this year and premier is not friendly.
Date published: 2021-04-27
Rated 5 out of 5 by from Turbo Tax is awesome! I have been using Turbo Tax for 9 years now and I love it! It is so easy and they have experts to walk you through it if you need the help! I would highly recommend Turbo Tax!
Date published: 2021-04-27
Rated 4 out of 5 by from Still a great product! Still one of the best buys around. Although I miss the older style with the helpful videos, this version is definitely a lot less glitchy than previous years. Intuit still suffers from sticky, unused forms that like to linger in the return. And some help files have older menu options and terms listed. Lastly, beware the inability to download and or import your W-2 if you do not already have your W-2 in-hand! Which is rather mysterious considering their claims of how easy it is to import the W-2. The fact is, in addition to the employer's EIN number you also need the IRS Control Number that is printed on the W-2.....before you can import the W-2. ....Yeah.
Date published: 2021-04-27
All TurboTax® Offerings Reviews - Page 2509