TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 1 out of 5 by from I wish it worked for e-filing, but it doesn't TurboTax is helpful (but not great) in the process of assembling a tax return. There are other programs that are probably as good. TurboTax then mindlessly and automatically tells you that your return is good to go and has been e-filed, when in fact it ends up being rejected because the IRS says some numbers somewhere don't match. So I end up printing everything out and mailing it in. Extremely annoying, and kind of deceptive, I feel.
Date published: 2023-04-16
Rated 5 out of 5 by from First time user First time using anything like TurboTax. Had always gone to have professional tax preparer get everything ready... But now the fees for this are out of the roof... Didn't take long to figure out what not understood the help guidance system was enough. Saved some $$$ and that's what it's all about. Would use TurboTax again.
Date published: 2023-04-16
Rated 4 out of 5 by from turbo tax is awesome good service found everything helpful and good found everything was good and helpful
Date published: 2023-04-16
Rated 5 out of 5 by from You are the BOMB!! I have used your service for many years and I still have no clue how I do my taxes. Your program along with LIVE agents ALWAYS being available to serve me has given me a SIMPLE place to do my taxes for my 2 businesses and rental and husband's w-2. I don't need education beyond knowing my numbers and how to type them in, you do the rest. THANK YOU for giving me the ability to input things once and take out the middle man!
Date published: 2023-04-16
Rated 5 out of 5 by from Thank you great help on the 1095 A Three year user simple and easy! Thank you for catching a mistake and letting me refill free.
Date published: 2023-04-16
Rated 5 out of 5 by from TURBO TAX EASY TO USE PROMPTS TO ADD THINGS YOU WOULD MISS YOURSELF
Date published: 2023-04-16
Rated 2 out of 5 by from Turbotax I did not sign up for Max and was charged an additional $59 on check out for something I did not want or could afford.
Date published: 2023-04-16
Rated 4 out of 5 by from TurboTax is a nice tool Asking to upgrade throughout the process is annoying.
Date published: 2023-04-16
Rated 4 out of 5 by from Great for Federal, confusing for state I have used Turbotax for the past decade to easily send in my Federal Tax Returns. Recently we moved to a state which has an income tax after having lived in one without. The federal part was fine as usual, but the state income portion was confusing, didn't explain what forms and certain terms were and had some mis-information automatically input in certain boxes. Ended up owing, which was somewhat expected, but may need to go back to an accountant for next year.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax makes filing easy It is a great way to file taxes when you only have a standard deduction.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2504
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from I wish it worked for e-filing, but it doesn't TurboTax is helpful (but not great) in the process of assembling a tax return. There are other programs that are probably as good. TurboTax then mindlessly and automatically tells you that your return is good to go and has been e-filed, when in fact it ends up being rejected because the IRS says some numbers somewhere don't match. So I end up printing everything out and mailing it in. Extremely annoying, and kind of deceptive, I feel.
Date published: 2023-04-16
Rated 5 out of 5 by from First time user First time using anything like TurboTax. Had always gone to have professional tax preparer get everything ready... But now the fees for this are out of the roof... Didn't take long to figure out what not understood the help guidance system was enough. Saved some $$$ and that's what it's all about. Would use TurboTax again.
Date published: 2023-04-16
Rated 4 out of 5 by from turbo tax is awesome good service found everything helpful and good found everything was good and helpful
Date published: 2023-04-16
Rated 5 out of 5 by from You are the BOMB!! I have used your service for many years and I still have no clue how I do my taxes. Your program along with LIVE agents ALWAYS being available to serve me has given me a SIMPLE place to do my taxes for my 2 businesses and rental and husband's w-2. I don't need education beyond knowing my numbers and how to type them in, you do the rest. THANK YOU for giving me the ability to input things once and take out the middle man!
Date published: 2023-04-16
Rated 5 out of 5 by from Thank you great help on the 1095 A Three year user simple and easy! Thank you for catching a mistake and letting me refill free.
Date published: 2023-04-16
Rated 5 out of 5 by from TURBO TAX EASY TO USE PROMPTS TO ADD THINGS YOU WOULD MISS YOURSELF
Date published: 2023-04-16
Rated 2 out of 5 by from Turbotax I did not sign up for Max and was charged an additional $59 on check out for something I did not want or could afford.
Date published: 2023-04-16
Rated 4 out of 5 by from TurboTax is a nice tool Asking to upgrade throughout the process is annoying.
Date published: 2023-04-16
Rated 4 out of 5 by from Great for Federal, confusing for state I have used Turbotax for the past decade to easily send in my Federal Tax Returns. Recently we moved to a state which has an income tax after having lived in one without. The federal part was fine as usual, but the state income portion was confusing, didn't explain what forms and certain terms were and had some mis-information automatically input in certain boxes. Ended up owing, which was somewhat expected, but may need to go back to an accountant for next year.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax makes filing easy It is a great way to file taxes when you only have a standard deduction.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2504