TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from 2021 Turbo Tax Premium has been worst I've seen The car registration fees were entered correctly in the step by step mode but did not show up in the summary.
Date published: 2022-04-06
Rated 1 out of 5 by from TurboTax Made me pay for deluxe service I didnt need or use any of the deluxe service features but when I went to pay they only gave me the option for deluxe turbotax. Plus I still had to pay $3200 in taxes. So disappointed. This is my last time filing with them.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbotax helps taxpayer learn about taxes I appreciate learning about the particular item and tax rules that apply.
Date published: 2022-04-06
Rated 4 out of 5 by from Some problems When the program ask for 1099-NEC it does not means a separated business as the program assumes. Our business do a lot of jobs each year and some owners send 1099-NEC. It is not a separate business done by a partner or an employee, as a partnership the program ask who did this or that job and it is incorrect, the jobs that generate the 1099-NEC's are done by the partnership and it should appear in addition of each partner's name. Also, the voice recognition system when you call for help to 1-800-446-8848 is the worst ever seen. The help of the specialist was awesome.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax is great! User-friendly would recommend it to everyone and also saves you money as oppose to other companies.
Date published: 2022-04-06
Rated 4 out of 5 by from Simple Simple. easy login to chat with the tax expert. My tax expert respond to me promptly. We could set up appointments so she can call me. Always easier to talk sometimes and not only write in the chat.
Date published: 2022-04-06
Rated 2 out of 5 by from Your Save PDF after taxes is broken When I go to print preview it wont load. and when I go to save it as a pdf it says the file location does not exist. yes because I am trying to save ti.
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax review Good just too may questions on which package I want when I already answered which one I want. Maybe there should be a question in 1 place to go back to for your package selection.
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax is eary TurboTax was easy to use, fast and very helpful. Will use again
Date published: 2022-04-06
Rated 4 out of 5 by from TurboTax makes filing taxes much easier I have used TurboTax for several years. I object to $65 fee for e-filing
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 2504
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from 2021 Turbo Tax Premium has been worst I've seen The car registration fees were entered correctly in the step by step mode but did not show up in the summary.
Date published: 2022-04-06
Rated 1 out of 5 by from TurboTax Made me pay for deluxe service I didnt need or use any of the deluxe service features but when I went to pay they only gave me the option for deluxe turbotax. Plus I still had to pay $3200 in taxes. So disappointed. This is my last time filing with them.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbotax helps taxpayer learn about taxes I appreciate learning about the particular item and tax rules that apply.
Date published: 2022-04-06
Rated 4 out of 5 by from Some problems When the program ask for 1099-NEC it does not means a separated business as the program assumes. Our business do a lot of jobs each year and some owners send 1099-NEC. It is not a separate business done by a partner or an employee, as a partnership the program ask who did this or that job and it is incorrect, the jobs that generate the 1099-NEC's are done by the partnership and it should appear in addition of each partner's name. Also, the voice recognition system when you call for help to 1-800-446-8848 is the worst ever seen. The help of the specialist was awesome.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax is great! User-friendly would recommend it to everyone and also saves you money as oppose to other companies.
Date published: 2022-04-06
Rated 4 out of 5 by from Simple Simple. easy login to chat with the tax expert. My tax expert respond to me promptly. We could set up appointments so she can call me. Always easier to talk sometimes and not only write in the chat.
Date published: 2022-04-06
Rated 2 out of 5 by from Your Save PDF after taxes is broken When I go to print preview it wont load. and when I go to save it as a pdf it says the file location does not exist. yes because I am trying to save ti.
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax review Good just too may questions on which package I want when I already answered which one I want. Maybe there should be a question in 1 place to go back to for your package selection.
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax is eary TurboTax was easy to use, fast and very helpful. Will use again
Date published: 2022-04-06
Rated 4 out of 5 by from TurboTax makes filing taxes much easier I have used TurboTax for several years. I object to $65 fee for e-filing
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 2504