TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Easy and helpful This is my third year filing with TurboTax and it is always super easy to follow. When I'm unsure of what something means, I'm able to click on the highlighted text to see an explanation and I really appreciate that convenient hack.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo tax is great Turbo tax does exceptional work helping to file taxes
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax The program walks you through everything. I did have to call in for help on question. The CS representative was fantastic, so helpful. Stayed with me until the end.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy and economical Priced right and very easy to use. I would recommend it to others.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax Helps you Every Step of the Way TurboTax makes it easy to file your taxes...period
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is the way to GO! Turbo tax is great! I love the fact that it's free and user friendly.
Date published: 2023-04-16
Rated 3 out of 5 by from Turbo Tax glitches Loyal 8 yr Turbo Tax user: I got through my entering all my tax information, went to file, and found that Turbo tax had changed the amount I had to pay. I went from $59 to $129. I called support, was on the phone for over an hour and they could not help. Then I got disconnected!! So I had to clear my whole tax document and start over. Turbo Tax definitely needs to fix that glitch.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax 2022 Filing Experience I've been a customer for over 8 years. This was the first year I had so much difficulty. It seems there are more and more changes. BUT, your "Live Helps" saved me. I spent over 12 hours getting it all together, but your staff was so kind and helpful: Melissa? (4/15/23) Danaye (4/15/23) Doug (4/16/23) Jordan (4/16/23) You all were So Kind and polite and professional and knowledgeable. THANK YOU!!
Date published: 2023-04-16
Rated 5 out of 5 by from Super Easy - explanations keep getting better! Appreciate the explanations provided and easy to use links when additional information is needed.
Date published: 2023-04-16
Rated 5 out of 5 by from Exactly as advertised - why pay someone else?! We've been Turbo Tax customers for many years. It does not get much more easy than this. Best of, you're not having to pay a ton of money to have another individual, company, or service to complete your tax filings for the year. Lastly, TT has everything covered. VERY comprehensive. Strongly recommend.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2461
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and helpful This is my third year filing with TurboTax and it is always super easy to follow. When I'm unsure of what something means, I'm able to click on the highlighted text to see an explanation and I really appreciate that convenient hack.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo tax is great Turbo tax does exceptional work helping to file taxes
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax The program walks you through everything. I did have to call in for help on question. The CS representative was fantastic, so helpful. Stayed with me until the end.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy and economical Priced right and very easy to use. I would recommend it to others.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax Helps you Every Step of the Way TurboTax makes it easy to file your taxes...period
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is the way to GO! Turbo tax is great! I love the fact that it's free and user friendly.
Date published: 2023-04-16
Rated 3 out of 5 by from Turbo Tax glitches Loyal 8 yr Turbo Tax user: I got through my entering all my tax information, went to file, and found that Turbo tax had changed the amount I had to pay. I went from $59 to $129. I called support, was on the phone for over an hour and they could not help. Then I got disconnected!! So I had to clear my whole tax document and start over. Turbo Tax definitely needs to fix that glitch.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax 2022 Filing Experience I've been a customer for over 8 years. This was the first year I had so much difficulty. It seems there are more and more changes. BUT, your "Live Helps" saved me. I spent over 12 hours getting it all together, but your staff was so kind and helpful: Melissa? (4/15/23) Danaye (4/15/23) Doug (4/16/23) Jordan (4/16/23) You all were So Kind and polite and professional and knowledgeable. THANK YOU!!
Date published: 2023-04-16
Rated 5 out of 5 by from Super Easy - explanations keep getting better! Appreciate the explanations provided and easy to use links when additional information is needed.
Date published: 2023-04-16
Rated 5 out of 5 by from Exactly as advertised - why pay someone else?! We've been Turbo Tax customers for many years. It does not get much more easy than this. Best of, you're not having to pay a ton of money to have another individual, company, or service to complete your tax filings for the year. Lastly, TT has everything covered. VERY comprehensive. Strongly recommend.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2461