TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Great web site great app It’s a pleasant experience, way better than making an appt. And sitting and driving and waiting on someone else to do this
Date published: 2023-03-01
Rated 3 out of 5 by from not happy Everything was easy, and no real hitches until all of the screens trying to get me to upgrade my service for a fee. I kept clicking on the no upgrade button until almost the end and then on one page it didn't give me the option and I had to upgrade to the $35 file. I was ok with it at first until I saw the $78 charged to my account. Next year I will be filling with H&R block.
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo Tax was easy to use and very helpful! Easy to use, walked me through my questions and concerns
Date published: 2023-03-01
Rated 5 out of 5 by from I love Turbo Tax It's simple, easy, and stress-free. What's not to love?
Date published: 2023-03-01
Rated 5 out of 5 by from Turbotax is awesome! Turbo tax was simple, clean, and effective. Should have been using it all my life.
Date published: 2023-03-01
Rated 5 out of 5 by from I like it! I have used on-line turbo tax for three years now. Of course, you have to spend time gathering all your info, but it's so fast, I got it done in a few hours. There was some speed thing at the beginning, a countdown clock, but that was distracting, and I set my own pace. I like how you can connect to other bank institutions quickly - this year it finally really worked well - and I liked how you can take a pic of your W-2 and upload it, very helpful.
Date published: 2023-03-01
Rated 4 out of 5 by from Turbo Tax has served my needs for many years I've had a very positive experience with technicians, who diagnosed some computer problems and I especially like the "fix errors," part of the program
Date published: 2023-03-01
Rated 4 out of 5 by from thank you Very easy to navigate. Thanks, I didnt have much trouble.
Date published: 2023-03-01
Rated 2 out of 5 by from Bad Experience Said filing my state return would be $10. After entering my information they charged me $15
Date published: 2023-03-01
Rated 2 out of 5 by from They lost my taxes I've used turbo tax for the last 5yrs and out of the 5yrs they lost my taxes twice like I never filed them luckily I downloaded a copy but for the price and their personal promise to protect you losing taxes and documents is not ok in my book
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 2446
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great web site great app It’s a pleasant experience, way better than making an appt. And sitting and driving and waiting on someone else to do this
Date published: 2023-03-01
Rated 3 out of 5 by from not happy Everything was easy, and no real hitches until all of the screens trying to get me to upgrade my service for a fee. I kept clicking on the no upgrade button until almost the end and then on one page it didn't give me the option and I had to upgrade to the $35 file. I was ok with it at first until I saw the $78 charged to my account. Next year I will be filling with H&R block.
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo Tax was easy to use and very helpful! Easy to use, walked me through my questions and concerns
Date published: 2023-03-01
Rated 5 out of 5 by from I love Turbo Tax It's simple, easy, and stress-free. What's not to love?
Date published: 2023-03-01
Rated 5 out of 5 by from Turbotax is awesome! Turbo tax was simple, clean, and effective. Should have been using it all my life.
Date published: 2023-03-01
Rated 5 out of 5 by from I like it! I have used on-line turbo tax for three years now. Of course, you have to spend time gathering all your info, but it's so fast, I got it done in a few hours. There was some speed thing at the beginning, a countdown clock, but that was distracting, and I set my own pace. I like how you can connect to other bank institutions quickly - this year it finally really worked well - and I liked how you can take a pic of your W-2 and upload it, very helpful.
Date published: 2023-03-01
Rated 4 out of 5 by from Turbo Tax has served my needs for many years I've had a very positive experience with technicians, who diagnosed some computer problems and I especially like the "fix errors," part of the program
Date published: 2023-03-01
Rated 4 out of 5 by from thank you Very easy to navigate. Thanks, I didnt have much trouble.
Date published: 2023-03-01
Rated 2 out of 5 by from Bad Experience Said filing my state return would be $10. After entering my information they charged me $15
Date published: 2023-03-01
Rated 2 out of 5 by from They lost my taxes I've used turbo tax for the last 5yrs and out of the 5yrs they lost my taxes twice like I never filed them luckily I downloaded a copy but for the price and their personal promise to protect you losing taxes and documents is not ok in my book
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 2446