TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Ok It was pretty simple and quick, compared to sitting at tax place!!
Date published: 2021-04-24
Rated 5 out of 5 by from very good good experience but need shortcuts to get quicker results
Date published: 2021-04-24
Rated 5 out of 5 by from easy to use easy to use! good directions. walked you through on all panels
Date published: 2021-04-24
Rated 5 out of 5 by from Turbo Tax makes filing so much easier I could not finish my taxes without Turbo Tax. I appreciate all the help I get and knowing I am getting the best return possible
Date published: 2021-04-24
Rated 4 out of 5 by from A little disappointed with TurboTax this year... I have used TurboTax for 6 years and it has been extremely user-friendly. However, this year I found it somewhat more difficult to navigate. I was particularly frustrated with having to "correct" the state abbreviation on the worksheet for form 1099-MISC before I could proceed to electronic filing. I inserted NC, the proper USPS abbreviation for North Carolina; yet, I received a message that this abbreviation was "invalid". I sought assistance from the TurboTax community and from the help/chat feature, but to no avail. I went to the form itself and it clearly identified the state as NC. After multiple attempts, I was finally able to successfully enter NC and move on to electronic filing. Was this perhaps a system glitch?
Date published: 2021-04-24
Rated 5 out of 5 by from Super easy self explanatory Super easy self explanatory I thought it would be hard as it’s my first time filing taxes but I was wrong it was a piece of cake
Date published: 2021-04-24
Rated 5 out of 5 by from Very pleased with this service! The program is very informative and gives you step by step instructions! It's user friendly!
Date published: 2021-04-24
Rated 4 out of 5 by from much better this year I had a much better experience this year with your product. I used the download version and only a few times was your question a little to challenging to understand. Overall I will use again
Date published: 2021-04-24
Rated 1 out of 5 by from State efile cost is BS NOT happy about the surprise efile cost for state returns
Date published: 2021-04-24
Rated 5 out of 5 by from Turbo Tax is the best ever! I had a very pleasing time filing with Turbo Tax. They made it so easy. Thanks Turbo Tax.
Date published: 2021-04-24
All TurboTax® Offerings Reviews - Page 2428
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Ok It was pretty simple and quick, compared to sitting at tax place!!
Date published: 2021-04-24
Rated 5 out of 5 by from very good good experience but need shortcuts to get quicker results
Date published: 2021-04-24
Rated 5 out of 5 by from easy to use easy to use! good directions. walked you through on all panels
Date published: 2021-04-24
Rated 5 out of 5 by from Turbo Tax makes filing so much easier I could not finish my taxes without Turbo Tax. I appreciate all the help I get and knowing I am getting the best return possible
Date published: 2021-04-24
Rated 4 out of 5 by from A little disappointed with TurboTax this year... I have used TurboTax for 6 years and it has been extremely user-friendly. However, this year I found it somewhat more difficult to navigate. I was particularly frustrated with having to "correct" the state abbreviation on the worksheet for form 1099-MISC before I could proceed to electronic filing. I inserted NC, the proper USPS abbreviation for North Carolina; yet, I received a message that this abbreviation was "invalid". I sought assistance from the TurboTax community and from the help/chat feature, but to no avail. I went to the form itself and it clearly identified the state as NC. After multiple attempts, I was finally able to successfully enter NC and move on to electronic filing. Was this perhaps a system glitch?
Date published: 2021-04-24
Rated 5 out of 5 by from Super easy self explanatory Super easy self explanatory I thought it would be hard as it’s my first time filing taxes but I was wrong it was a piece of cake
Date published: 2021-04-24
Rated 5 out of 5 by from Very pleased with this service! The program is very informative and gives you step by step instructions! It's user friendly!
Date published: 2021-04-24
Rated 4 out of 5 by from much better this year I had a much better experience this year with your product. I used the download version and only a few times was your question a little to challenging to understand. Overall I will use again
Date published: 2021-04-24
Rated 1 out of 5 by from State efile cost is BS NOT happy about the surprise efile cost for state returns
Date published: 2021-04-24
Rated 5 out of 5 by from Turbo Tax is the best ever! I had a very pleasing time filing with Turbo Tax. They made it so easy. Thanks Turbo Tax.
Date published: 2021-04-24
All TurboTax® Offerings Reviews - Page 2428