TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Great It changes every year, but I got it done. And I am getting older every year.
Date published: 2021-04-24
Rated 5 out of 5 by from Easy to use for my simple return Good examples and explanations. I use this every year to save money.
Date published: 2021-04-24
Rated 5 out of 5 by from turbo tax is easy it is easy. I used many years. I recommend for everyone who does own return
Date published: 2021-04-24
Rated 4 out of 5 by from hard to get a hold of tax expert(chat) from abroad I was informed that wait time to chat with a tax expert is 5 mins but it took longer and I kept getting notifications to refresh the page and that they won't interrupt the queue of the chat but they did. I never got to chat so I figured out the problem myself by researching online. I paid for tax expert anyway just incase I need help later since I am now outside the US.
Date published: 2021-04-24
Rated 5 out of 5 by from It works Easy, accurate. This will be my fifth year using TT.
Date published: 2021-04-24
Rated 1 out of 5 by from Super frustrating experience Impossible to load a w-2 form in the web app. Final checks are not informative at all - had to review everything from scratch. Problems with loading 1099-INT forms
Date published: 2021-04-24
Rated 2 out of 5 by from TurboTax is marginal We had issues with our 1099-R forms. TurboTax did little to resolve this.
Date published: 2021-04-24
Rated 4 out of 5 by from Turbo tax My tax accountant was great, but you need to make it a little more user-friendly
Date published: 2021-04-24
Rated 5 out of 5 by from TurboTax is Amazing TurboTax is so easy to use. We had questions about our taxes and the experts are just a phone call or a chat away. This is our 5th year using TurboTax and we loved it!
Date published: 2021-04-24
Rated 1 out of 5 by from TurboTax was not able to fix a bug in the software I had an issue using TurboTax Premier version when transferring rental house information from federal return to PA state return. I spent more than 10 hours on the phone with customer service and it was never resolved. I ended up having to manually finish PA tax return.
Date published: 2021-04-24
All TurboTax® Offerings Reviews - Page 2420
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great It changes every year, but I got it done. And I am getting older every year.
Date published: 2021-04-24
Rated 5 out of 5 by from Easy to use for my simple return Good examples and explanations. I use this every year to save money.
Date published: 2021-04-24
Rated 5 out of 5 by from turbo tax is easy it is easy. I used many years. I recommend for everyone who does own return
Date published: 2021-04-24
Rated 4 out of 5 by from hard to get a hold of tax expert(chat) from abroad I was informed that wait time to chat with a tax expert is 5 mins but it took longer and I kept getting notifications to refresh the page and that they won't interrupt the queue of the chat but they did. I never got to chat so I figured out the problem myself by researching online. I paid for tax expert anyway just incase I need help later since I am now outside the US.
Date published: 2021-04-24
Rated 5 out of 5 by from It works Easy, accurate. This will be my fifth year using TT.
Date published: 2021-04-24
Rated 1 out of 5 by from Super frustrating experience Impossible to load a w-2 form in the web app. Final checks are not informative at all - had to review everything from scratch. Problems with loading 1099-INT forms
Date published: 2021-04-24
Rated 2 out of 5 by from TurboTax is marginal We had issues with our 1099-R forms. TurboTax did little to resolve this.
Date published: 2021-04-24
Rated 4 out of 5 by from Turbo tax My tax accountant was great, but you need to make it a little more user-friendly
Date published: 2021-04-24
Rated 5 out of 5 by from TurboTax is Amazing TurboTax is so easy to use. We had questions about our taxes and the experts are just a phone call or a chat away. This is our 5th year using TurboTax and we loved it!
Date published: 2021-04-24
Rated 1 out of 5 by from TurboTax was not able to fix a bug in the software I had an issue using TurboTax Premier version when transferring rental house information from federal return to PA state return. I spent more than 10 hours on the phone with customer service and it was never resolved. I ended up having to manually finish PA tax return.
Date published: 2021-04-24
All TurboTax® Offerings Reviews - Page 2420