TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Hate Bad HATE You are bad people, i don't like you. Taxes are dumb and annoying and you make it all worse good job lobbying you're good at that
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is easy! Ellen was helping me when I bumped into an issue. She was so patient, respectful, professional. She made what made me frustrated seem so easy and explainable.
Date published: 2023-04-15
Rated 5 out of 5 by from Very helpful return Katelynn was extremely helpful and knowledgeable for processing my tax information
Date published: 2023-04-15
Rated 5 out of 5 by from makes taxes easy I love how easy and efficient the software is to use. I had no issues or problems understanding what information was needed throughout the whole process.
Date published: 2023-04-15
Rated 5 out of 5 by from Only way to file taxes. Used Turbo Tax over the years. If I had a problem I knew I was just a phone call away to get an answer. Turbo Tax is great.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax has been great! I have needed to use Turbo Tax Premier for the last few years now, for additional tax reporting for our situation. I like Turbo tax for the ease of "step by step" process and efile.
Date published: 2023-04-15
Rated 2 out of 5 by from TurboTax is too expensive TurboTax charged me $276 to file my taxes after they advertise free service. This is also my 5th year in a row filing with them and will be my last.
Date published: 2023-04-15
Rated 3 out of 5 by from Claims of "easy" are false. Still need to do tons of reading each time. Claims of "easy" are false. It makes me uneasy that I'm getting the best return. WI state is even more cryptic. Tons of reading ... it's step by step but you still need to always answer to question "Is this applicable to me?" "What is this they're talking about?"
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax Rocks! First time filing my own taxes and it sent smoothly. Marya was outstanding as she assisted me online.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy to use!! It was very easy to file my taxes with TurboTax. The website is designed to provide guidance and information when I needed additional information or didn't understand a particular form. I will definitely be using this service again next year.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2380
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Hate Bad HATE You are bad people, i don't like you. Taxes are dumb and annoying and you make it all worse good job lobbying you're good at that
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is easy! Ellen was helping me when I bumped into an issue. She was so patient, respectful, professional. She made what made me frustrated seem so easy and explainable.
Date published: 2023-04-15
Rated 5 out of 5 by from Very helpful return Katelynn was extremely helpful and knowledgeable for processing my tax information
Date published: 2023-04-15
Rated 5 out of 5 by from makes taxes easy I love how easy and efficient the software is to use. I had no issues or problems understanding what information was needed throughout the whole process.
Date published: 2023-04-15
Rated 5 out of 5 by from Only way to file taxes. Used Turbo Tax over the years. If I had a problem I knew I was just a phone call away to get an answer. Turbo Tax is great.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax has been great! I have needed to use Turbo Tax Premier for the last few years now, for additional tax reporting for our situation. I like Turbo tax for the ease of "step by step" process and efile.
Date published: 2023-04-15
Rated 2 out of 5 by from TurboTax is too expensive TurboTax charged me $276 to file my taxes after they advertise free service. This is also my 5th year in a row filing with them and will be my last.
Date published: 2023-04-15
Rated 3 out of 5 by from Claims of "easy" are false. Still need to do tons of reading each time. Claims of "easy" are false. It makes me uneasy that I'm getting the best return. WI state is even more cryptic. Tons of reading ... it's step by step but you still need to always answer to question "Is this applicable to me?" "What is this they're talking about?"
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax Rocks! First time filing my own taxes and it sent smoothly. Marya was outstanding as she assisted me online.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy to use!! It was very easy to file my taxes with TurboTax. The website is designed to provide guidance and information when I needed additional information or didn't understand a particular form. I will definitely be using this service again next year.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2380