TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281629 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Awesome Easy to use, walks you through every step, with a Help site to answer questions.
Date published: 2021-05-01
Rated 5 out of 5 by from USER FRIENDLY The program is very user-friendly and simple to use.
Date published: 2021-05-01
Rated 4 out of 5 by from It Works as intended Outside of the ADDITIONAL $40 charge to pay for Turbo Tax fees(deluxe/premier) through your refund, it found many deductions and made it seamless
Date published: 2021-05-01
Rated 4 out of 5 by from It helped me file my taxes. I would have had difficulty filing my taxes were it not for this program. The help via live chat that came with the deluxe package was valuable.
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo Tax is awesome!! Using Turbo Tax was really easy with step by step directions. Wish they had coupons to make the the file fee less would be helpful.
Date published: 2021-05-01
Rated 5 out of 5 by from TurboTaxWonderful Like the structure... tutorial style. Liked the speed of the chat assistant
Date published: 2021-05-01
Rated 5 out of 5 by from TurboTax is a great Tool Good with great details. Used for quite a few years!
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo Tax is awesome Straight forward and efficient I have been using Turbo Tax for many years.
Date published: 2021-05-01
Rated 5 out of 5 by from TurboTax was very easy to use I like the question and answer format. The Help section is easy and actually helpful.
Date published: 2021-05-01
Rated 4 out of 5 by from Turbo Tax is Good, until you want to mail returns I'm able to import all of my data, which is great. The instructions also provide information for what I need done. The issue I have is that I electronically file my Federal return, but mail my State return (because it costs $25). I can't help thinking that Intuit makes this part of Turbo Tax significantly less intuitive to drive folks to just file electronically (what's $25). This is my only complaint, but has me considering foregoing using Turbo Tax in the future. Should I encounter the same challenge next year, I'll be done with using Turbo Tax.
Date published: 2021-05-01
All TurboTax® Offerings Reviews - Page 2377
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Easy to use, walks you through every step, with a Help site to answer questions.
Date published: 2021-05-01
Rated 5 out of 5 by from USER FRIENDLY The program is very user-friendly and simple to use.
Date published: 2021-05-01
Rated 4 out of 5 by from It Works as intended Outside of the ADDITIONAL $40 charge to pay for Turbo Tax fees(deluxe/premier) through your refund, it found many deductions and made it seamless
Date published: 2021-05-01
Rated 4 out of 5 by from It helped me file my taxes. I would have had difficulty filing my taxes were it not for this program. The help via live chat that came with the deluxe package was valuable.
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo Tax is awesome!! Using Turbo Tax was really easy with step by step directions. Wish they had coupons to make the the file fee less would be helpful.
Date published: 2021-05-01
Rated 5 out of 5 by from TurboTaxWonderful Like the structure... tutorial style. Liked the speed of the chat assistant
Date published: 2021-05-01
Rated 5 out of 5 by from TurboTax is a great Tool Good with great details. Used for quite a few years!
Date published: 2021-05-01
Rated 5 out of 5 by from Turbo Tax is awesome Straight forward and efficient I have been using Turbo Tax for many years.
Date published: 2021-05-01
Rated 5 out of 5 by from TurboTax was very easy to use I like the question and answer format. The Help section is easy and actually helpful.
Date published: 2021-05-01
Rated 4 out of 5 by from Turbo Tax is Good, until you want to mail returns I'm able to import all of my data, which is great. The instructions also provide information for what I need done. The issue I have is that I electronically file my Federal return, but mail my State return (because it costs $25). I can't help thinking that Intuit makes this part of Turbo Tax significantly less intuitive to drive folks to just file electronically (what's $25). This is my only complaint, but has me considering foregoing using Turbo Tax in the future. Should I encounter the same challenge next year, I'll be done with using Turbo Tax.
Date published: 2021-05-01
All TurboTax® Offerings Reviews - Page 2377