TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Reliable I feel confident that my tax returns are reviewed and checked while I do them.
Date published: 2023-04-15
Rated 5 out of 5 by from Very thorough The step by step process is easy to follow, and appears thorough.
Date published: 2023-04-15
Rated 5 out of 5 by from I like Turbotaax format Keep up the good work. I bought the CD and have had some issues with downloading the updates. I had to update my Windows 11 to the most current version for Turbotax to complete the e-filling. I will be nice if Turbotax let us know of that for it took me hours to finally fiure this out.
Date published: 2023-04-15
Rated 4 out of 5 by from Goods and not so goods I did work with an expert, Donovan W., and he was excellent. Very patient. However, the reason I used the expert was because the form and/or requirements were more confusing than last year with Feds and State. I may have to go back to tax preparer next year.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax Reliable As Usual User friendly. Difficult to understand why anyone would pay to get additional help for routine situations.
Date published: 2023-04-15
Rated 5 out of 5 by from Excellent service Keeps getting better. When I wasn't sure about filing a certain document that didn't appear in the main walk through, I simply entered the name in the help tab and the link appeared. Simple click brought me right to the page to complete the form.
Date published: 2023-04-15
Rated 3 out of 5 by from Schedule H a Challenge for Illinois Filers Did the error check over and over and was advised that everything was OK but the e-filing was rejected time and time again for Schedule H. I was not able to find an answer anywhere on TurboTax. Finally, I deleted the Schedule and started it from the beginning. Yes, it was accepted. PS I have been using TurboTax for decades.
Date published: 2023-04-15
Rated 5 out of 5 by from So easy and reliable to use Love the easy prompts and navigation. Don't know why I did my taxes for so long myself.
Date published: 2023-04-15
Rated 5 out of 5 by from My 9th year using TurboTax - makes it so easy!!! TurboTax makes filing easy: the software takes you through the process step by step. It is also easy to save what you've done and take a break and then return where you left off.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is great - easy to use Been a customer for a number of years. Love the way you can start, stop, continue...and get explanations. Taxes have gotten more complex over the years, but always confident.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2353
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Reliable I feel confident that my tax returns are reviewed and checked while I do them.
Date published: 2023-04-15
Rated 5 out of 5 by from Very thorough The step by step process is easy to follow, and appears thorough.
Date published: 2023-04-15
Rated 5 out of 5 by from I like Turbotaax format Keep up the good work. I bought the CD and have had some issues with downloading the updates. I had to update my Windows 11 to the most current version for Turbotax to complete the e-filling. I will be nice if Turbotax let us know of that for it took me hours to finally fiure this out.
Date published: 2023-04-15
Rated 4 out of 5 by from Goods and not so goods I did work with an expert, Donovan W., and he was excellent. Very patient. However, the reason I used the expert was because the form and/or requirements were more confusing than last year with Feds and State. I may have to go back to tax preparer next year.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax Reliable As Usual User friendly. Difficult to understand why anyone would pay to get additional help for routine situations.
Date published: 2023-04-15
Rated 5 out of 5 by from Excellent service Keeps getting better. When I wasn't sure about filing a certain document that didn't appear in the main walk through, I simply entered the name in the help tab and the link appeared. Simple click brought me right to the page to complete the form.
Date published: 2023-04-15
Rated 3 out of 5 by from Schedule H a Challenge for Illinois Filers Did the error check over and over and was advised that everything was OK but the e-filing was rejected time and time again for Schedule H. I was not able to find an answer anywhere on TurboTax. Finally, I deleted the Schedule and started it from the beginning. Yes, it was accepted. PS I have been using TurboTax for decades.
Date published: 2023-04-15
Rated 5 out of 5 by from So easy and reliable to use Love the easy prompts and navigation. Don't know why I did my taxes for so long myself.
Date published: 2023-04-15
Rated 5 out of 5 by from My 9th year using TurboTax - makes it so easy!!! TurboTax makes filing easy: the software takes you through the process step by step. It is also easy to save what you've done and take a break and then return where you left off.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is great - easy to use Been a customer for a number of years. Love the way you can start, stop, continue...and get explanations. Taxes have gotten more complex over the years, but always confident.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2353