TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 4 out of 5 by
YouMeAnd from
Reliable
I feel confident that my tax returns are reviewed and checked while I do them.
Date published: 2023-04-15
Rated 5 out of 5 by
MikeSchlabotnic from
Very thorough
The step by step process is easy to follow, and appears thorough.
Date published: 2023-04-15
Rated 5 out of 5 by
Sam_H from
I like Turbotaax format
Keep up the good work. I bought the CD and have had some issues with downloading the updates. I had to update my Windows 11 to the most current version for Turbotax to complete the e-filling. I will be nice if Turbotax let us know of that for it took me hours to finally fiure this out.
Date published: 2023-04-15
Rated 4 out of 5 by
Rufusgirl from
Goods and not so goods
I did work with an expert, Donovan W., and he was excellent. Very patient. However, the reason I used the expert was because the form and/or requirements were more confusing than last year with Feds and State. I may have to go back to tax preparer next year.
Date published: 2023-04-15
Rated 5 out of 5 by
Gary UT75 from
Turbo Tax Reliable As Usual
User friendly. Difficult to understand why anyone would pay to get additional help for routine situations.
Date published: 2023-04-15
Rated 5 out of 5 by
JMDavis1 from
Excellent service
Keeps getting better. When I wasn't sure about filing a certain document that didn't appear in the main walk through, I simply entered the name in the help tab and the link appeared. Simple click brought me right to the page to complete the form.
Date published: 2023-04-15
Rated 3 out of 5 by
Noel JR from
Schedule H a Challenge for Illinois Filers
Did the error check over and over and was advised that everything was OK but the e-filing was rejected time and time again for Schedule H. I was not able to find an answer anywhere on TurboTax. Finally, I deleted the Schedule and started it from the beginning. Yes, it was accepted. PS I have been using TurboTax for decades.
Date published: 2023-04-15
Rated 5 out of 5 by
MichaelND from
So easy and reliable to use
Love the easy prompts and navigation. Don't know why I did my taxes for so long myself.
Date published: 2023-04-15
Rated 5 out of 5 by
NateTXfromPgh from
My 9th year using TurboTax - makes it so easy!!!
TurboTax makes filing easy: the software takes you through the process step by step. It is also easy to save what you've done and take a break and then return where you left off.
Date published: 2023-04-15
Rated 5 out of 5 by
dk503 from
TurboTax is great - easy to use
Been a customer for a number of years. Love the way you can start, stop, continue...and get explanations. Taxes have gotten more complex over the years, but always confident.
All TurboTax® Offerings Reviews - Page 2353
Date published: 2023-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
YouMeAnd from
Reliable
I feel confident that my tax returns are reviewed and checked while I do them.
Date published: 2023-04-15
Rated 5 out of 5 by
MikeSchlabotnic from
Very thorough
The step by step process is easy to follow, and appears thorough.
Date published: 2023-04-15
Rated 5 out of 5 by
Sam_H from
I like Turbotaax format
Keep up the good work. I bought the CD and have had some issues with downloading the updates. I had to update my Windows 11 to the most current version for Turbotax to complete the e-filling. I will be nice if Turbotax let us know of that for it took me hours to finally fiure this out.
Date published: 2023-04-15
Rated 4 out of 5 by
Rufusgirl from
Goods and not so goods
I did work with an expert, Donovan W., and he was excellent. Very patient. However, the reason I used the expert was because the form and/or requirements were more confusing than last year with Feds and State. I may have to go back to tax preparer next year.
Date published: 2023-04-15
Rated 5 out of 5 by
Gary UT75 from
Turbo Tax Reliable As Usual
User friendly. Difficult to understand why anyone would pay to get additional help for routine situations.
Date published: 2023-04-15
Rated 5 out of 5 by
JMDavis1 from
Excellent service
Keeps getting better. When I wasn't sure about filing a certain document that didn't appear in the main walk through, I simply entered the name in the help tab and the link appeared. Simple click brought me right to the page to complete the form.
Date published: 2023-04-15
Rated 3 out of 5 by
Noel JR from
Schedule H a Challenge for Illinois Filers
Did the error check over and over and was advised that everything was OK but the e-filing was rejected time and time again for Schedule H. I was not able to find an answer anywhere on TurboTax. Finally, I deleted the Schedule and started it from the beginning. Yes, it was accepted. PS I have been using TurboTax for decades.
Date published: 2023-04-15
Rated 5 out of 5 by
MichaelND from
So easy and reliable to use
Love the easy prompts and navigation. Don't know why I did my taxes for so long myself.
Date published: 2023-04-15
Rated 5 out of 5 by
NateTXfromPgh from
My 9th year using TurboTax - makes it so easy!!!
TurboTax makes filing easy: the software takes you through the process step by step. It is also easy to save what you've done and take a break and then return where you left off.
Date published: 2023-04-15
Rated 5 out of 5 by
dk503 from
TurboTax is great - easy to use
Been a customer for a number of years. Love the way you can start, stop, continue...and get explanations. Taxes have gotten more complex over the years, but always confident.
All TurboTax® Offerings Reviews - Page 2353
Date published: 2023-04-15