TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from 2020 tax Turbo Tax is very thorough. Walked me thru everything Got best refund
Date published: 2021-04-08
Rated 5 out of 5 by from TurboTax; simplifies the overly complicated I've been using TurboTax products since the 1980's. In all that time I've never been let down by the performance and results. From Stocks, mortgages, investments, winnings, losses, and many other tax vexing endeavors TurboTax has had the answer. If I couldn't find what I needed in their help files, then it was one of the forums. Fantastic company that gets easier and easier to use every year.
Date published: 2021-04-08
Rated 3 out of 5 by from Not quite awesome this year Disappointed in coding's friendliness and accuracy. First, when reviewed my input for other Income, the section on other income did not let me see what I had done, so I inputted it again. Then, it turned out I had the income x 2. And it would not let me delete the original value. It was confusing and I had to call the help desk. The second problem was more severe and potentially costly. During the input of medical expenses deduction, Turbo Tax counseled that those that had 1099-R and a box 5 amount did not have to enter the insurance premium in the medical expense section. However, there was no evidence that the code had picked up that number in box 5. Furthermore, box on the 1099-R is not even just for insurance premiums--it can also include Roth IRA contributions. So how can Turbo Tax know how the cost of the insurance premiums. Instructions did not match code. Appears to be a potentially big mistake.
Date published: 2021-04-08
Rated 5 out of 5 by from Great I have used turbo tax for 2 years now and am very satisfied.
Date published: 2021-04-08
Rated 5 out of 5 by from turbo Tax was easy to use. Turbo tax was very user friendly and i would recommend this product to my friends.
Date published: 2021-04-08
Rated 5 out of 5 by from turbotax 2020 Very easy to follow. instructions straight forward.
Date published: 2021-04-08
Rated 4 out of 5 by from turbo tax price hike and add ons I was continually asked to upgrade and it added 60. dollar charge I could not erase. This was not a good user experience. We always use turbo tax cd and it was not available in stores this year. I will use you next year anyway but would like my 60 back
Date published: 2021-04-08
Rated 4 out of 5 by from Awesome tax soft ware but pricy I have been using the TurboTax Home & Business software for over 25 years. It surely makes filing my income taxes less painful. TurboTax is the real deal and still worth it. .
Date published: 2021-04-08
Rated 5 out of 5 by from Easy Makes Taxes Easy. Walks you thru every step. More accurate and faster than having someone else do your taxes.
Date published: 2021-04-08
Rated 5 out of 5 by from User friendly Turbo ax was helpful and informative. I have learned a lot about tax since I have been using Turbo Tax.
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 231
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from 2020 tax Turbo Tax is very thorough. Walked me thru everything Got best refund
Date published: 2021-04-08
Rated 5 out of 5 by from TurboTax; simplifies the overly complicated I've been using TurboTax products since the 1980's. In all that time I've never been let down by the performance and results. From Stocks, mortgages, investments, winnings, losses, and many other tax vexing endeavors TurboTax has had the answer. If I couldn't find what I needed in their help files, then it was one of the forums. Fantastic company that gets easier and easier to use every year.
Date published: 2021-04-08
Rated 3 out of 5 by from Not quite awesome this year Disappointed in coding's friendliness and accuracy. First, when reviewed my input for other Income, the section on other income did not let me see what I had done, so I inputted it again. Then, it turned out I had the income x 2. And it would not let me delete the original value. It was confusing and I had to call the help desk. The second problem was more severe and potentially costly. During the input of medical expenses deduction, Turbo Tax counseled that those that had 1099-R and a box 5 amount did not have to enter the insurance premium in the medical expense section. However, there was no evidence that the code had picked up that number in box 5. Furthermore, box on the 1099-R is not even just for insurance premiums--it can also include Roth IRA contributions. So how can Turbo Tax know how the cost of the insurance premiums. Instructions did not match code. Appears to be a potentially big mistake.
Date published: 2021-04-08
Rated 5 out of 5 by from Great I have used turbo tax for 2 years now and am very satisfied.
Date published: 2021-04-08
Rated 5 out of 5 by from turbo Tax was easy to use. Turbo tax was very user friendly and i would recommend this product to my friends.
Date published: 2021-04-08
Rated 5 out of 5 by from turbotax 2020 Very easy to follow. instructions straight forward.
Date published: 2021-04-08
Rated 4 out of 5 by from turbo tax price hike and add ons I was continually asked to upgrade and it added 60. dollar charge I could not erase. This was not a good user experience. We always use turbo tax cd and it was not available in stores this year. I will use you next year anyway but would like my 60 back
Date published: 2021-04-08
Rated 4 out of 5 by from Awesome tax soft ware but pricy I have been using the TurboTax Home & Business software for over 25 years. It surely makes filing my income taxes less painful. TurboTax is the real deal and still worth it. .
Date published: 2021-04-08
Rated 5 out of 5 by from Easy Makes Taxes Easy. Walks you thru every step. More accurate and faster than having someone else do your taxes.
Date published: 2021-04-08
Rated 5 out of 5 by from User friendly Turbo ax was helpful and informative. I have learned a lot about tax since I have been using Turbo Tax.
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 231