TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 4 out of 5 by from user friendly user friendly and Great support staff if you need help
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax is pretty good, BUT... Pretty user friendly and fast. I would have rated it 5 star but there was one section where it told me to go back and fill in itemized deductions for my State return, but when I did it said I didn't need to because I already selected the highest tax exemption. It got confusing...
Date published: 2023-04-17
Rated 5 out of 5 by from Great Product Easy to use and fast -- takes longer to write this review than do my taxes
Date published: 2023-04-17
Rated 3 out of 5 by from Seems as if Turbo Tax is getting less helpful... In my previous experience with having used Turbo Tax for many years now it seemed like there were way more helpful explanations and little sidebars with information if you needed it in the past. This tax year of 2022, I had to google the stuff I normally didn't have to do that before because the help section was not very helpful as in the past. I realize this is my own subjective experience, but I feel like they just want you to upgrade to their higher end services now by giving you less information. It is around $180 just to pay for the cheapest option when you file both state and federal together. That is not cheap especially since I am the one still spending my own time on this. I still appreciate that the service exists and is relatively easy to use...
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is easy to use and free. As a college student, I have been using TurboTax for two years. It is easy to use and free for me.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is the way to go! I never thought I could do my own taxes until Turbo Tax. Easy to use, the information is current and up to date, and I can always stop and review my work without having to start all over again.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is convenient and I've used it for years I like that the previous year's info is dropped into this year's forms, and then the questions are based on that. No searching and re-entering data.
Date published: 2023-04-17
Rated 3 out of 5 by from Not helpful this year Unhappy this year. I had questions about items in check and the help sent me to website which offered no answers. What am I paying exta for help if it is not available. Had to read through the forms in Federal site. Will reevaluate next year.
Date published: 2023-04-17
Rated 5 out of 5 by from fast and easy I like that they keep me in their record, I can easily get signed in and start my taxes the next year.
Date published: 2023-04-17
Rated 5 out of 5 by from Love Turbo Tax Turbo tax has been the best way for me to file my taxes for over a decade now.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2296
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
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Rated 4 out of 5 by from user friendly user friendly and Great support staff if you need help
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax is pretty good, BUT... Pretty user friendly and fast. I would have rated it 5 star but there was one section where it told me to go back and fill in itemized deductions for my State return, but when I did it said I didn't need to because I already selected the highest tax exemption. It got confusing...
Date published: 2023-04-17
Rated 5 out of 5 by from Great Product Easy to use and fast -- takes longer to write this review than do my taxes
Date published: 2023-04-17
Rated 3 out of 5 by from Seems as if Turbo Tax is getting less helpful... In my previous experience with having used Turbo Tax for many years now it seemed like there were way more helpful explanations and little sidebars with information if you needed it in the past. This tax year of 2022, I had to google the stuff I normally didn't have to do that before because the help section was not very helpful as in the past. I realize this is my own subjective experience, but I feel like they just want you to upgrade to their higher end services now by giving you less information. It is around $180 just to pay for the cheapest option when you file both state and federal together. That is not cheap especially since I am the one still spending my own time on this. I still appreciate that the service exists and is relatively easy to use...
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is easy to use and free. As a college student, I have been using TurboTax for two years. It is easy to use and free for me.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is the way to go! I never thought I could do my own taxes until Turbo Tax. Easy to use, the information is current and up to date, and I can always stop and review my work without having to start all over again.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is convenient and I've used it for years I like that the previous year's info is dropped into this year's forms, and then the questions are based on that. No searching and re-entering data.
Date published: 2023-04-17
Rated 3 out of 5 by from Not helpful this year Unhappy this year. I had questions about items in check and the help sent me to website which offered no answers. What am I paying exta for help if it is not available. Had to read through the forms in Federal site. Will reevaluate next year.
Date published: 2023-04-17
Rated 5 out of 5 by from fast and easy I like that they keep me in their record, I can easily get signed in and start my taxes the next year.
Date published: 2023-04-17
Rated 5 out of 5 by from Love Turbo Tax Turbo tax has been the best way for me to file my taxes for over a decade now.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2296