TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281647 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax is great! TurboTax made doing my taxes incredibly easy and gave me confidence that I was filing correctly. Michelle, my tax expert, helped me understand my filing and made it easy for me to ensure it was being done correctly.
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo is super user friendly! Love it! I’ve been using Turbo for a few years now and they’ve been great. User friendly and thorough.
Date published: 2021-05-03
Rated 5 out of 5 by from Reliable! Always easy to use! I have used Turbo Tax for 15+ years. I have always enjoyed doing the taxes and Turbo Tax has always been very reliable.
Date published: 2021-05-03
Rated 5 out of 5 by from Awesome product! Easy to use and navigate;guide takes youthrough everything
Date published: 2021-05-03
Rated 3 out of 5 by from Product has stopped differentiating itself Product is overpriced. Search is always a pain. They stopped supporting Windows 7 (which I understand because Microsoft stopped a while ago). I used Turbo Tax and Tax Act this year just to compare and I will be switching next year unless Intuit has a price drop. And I am sick of Intuit with respect to subscription based on Quicken
Date published: 2021-05-03
Rated 5 out of 5 by from Go to First time doing taxes online and I must admit it’s the easiest way to do them. No longer will go and pay over $200 to get the taxes done when I can just do it straight from my home with clear instructions to get it done and if I don’t understand something the questions get answered right there on the website. Having access to someone calling in less than 10 minutes for any questions Is great. Will definitely keep using this in the years to come
Date published: 2021-05-03
Rated 3 out of 5 by from My TurboTax prepared Irs tax return was rejected The reason for the rejection was totally unclear, and the TurboTax explanation was unclear and I eventually had to send a printed copy to the IRS. I'm not sure if that will take care of the problem since I'm not sure of what the "problem" is. I expected it to be easier to get help from TurboTax when a return prepared with their software was rejected.
Date published: 2021-05-03
Rated 5 out of 5 by from awesome turbo tax was easy,to file information with the help of a live person
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax is fast and easy Once they came out with turbo tax they made it so much easier to do my taxes thank you turbo tax you are awesome
Date published: 2021-05-03
Rated 2 out of 5 by from turbor tax is too expensive the price to file is too expensive. Turbotax is not free to use. I rough made $33.000 this year and you charge $145 that is upsert
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 2296
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is great! TurboTax made doing my taxes incredibly easy and gave me confidence that I was filing correctly. Michelle, my tax expert, helped me understand my filing and made it easy for me to ensure it was being done correctly.
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo is super user friendly! Love it! I’ve been using Turbo for a few years now and they’ve been great. User friendly and thorough.
Date published: 2021-05-03
Rated 5 out of 5 by from Reliable! Always easy to use! I have used Turbo Tax for 15+ years. I have always enjoyed doing the taxes and Turbo Tax has always been very reliable.
Date published: 2021-05-03
Rated 5 out of 5 by from Awesome product! Easy to use and navigate;guide takes youthrough everything
Date published: 2021-05-03
Rated 3 out of 5 by from Product has stopped differentiating itself Product is overpriced. Search is always a pain. They stopped supporting Windows 7 (which I understand because Microsoft stopped a while ago). I used Turbo Tax and Tax Act this year just to compare and I will be switching next year unless Intuit has a price drop. And I am sick of Intuit with respect to subscription based on Quicken
Date published: 2021-05-03
Rated 5 out of 5 by from Go to First time doing taxes online and I must admit it’s the easiest way to do them. No longer will go and pay over $200 to get the taxes done when I can just do it straight from my home with clear instructions to get it done and if I don’t understand something the questions get answered right there on the website. Having access to someone calling in less than 10 minutes for any questions Is great. Will definitely keep using this in the years to come
Date published: 2021-05-03
Rated 3 out of 5 by from My TurboTax prepared Irs tax return was rejected The reason for the rejection was totally unclear, and the TurboTax explanation was unclear and I eventually had to send a printed copy to the IRS. I'm not sure if that will take care of the problem since I'm not sure of what the "problem" is. I expected it to be easier to get help from TurboTax when a return prepared with their software was rejected.
Date published: 2021-05-03
Rated 5 out of 5 by from awesome turbo tax was easy,to file information with the help of a live person
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax is fast and easy Once they came out with turbo tax they made it so much easier to do my taxes thank you turbo tax you are awesome
Date published: 2021-05-03
Rated 2 out of 5 by from turbor tax is too expensive the price to file is too expensive. Turbotax is not free to use. I rough made $33.000 this year and you charge $145 that is upsert
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 2296