TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbo tax is great the best - quick and easy. has helped me for years and will continue to use
Date published: 2021-04-27
Rated 1 out of 5 by from Leaves a lot to be Desired Turbotax says my federal and state returns are correct and recommends e-filing; yet both returns are rejected and Turbotax has no fixes except to file by mail, all 77 pages! Also filing out the questionnaire is not user friendly to my touch screen scrolling.
Date published: 2021-04-27
Rated 3 out of 5 by from Doesn't know what it knows Overall, it does the job, but has some really irritating blunders. The first problem was it will only run under Windows 10; the compute I have used for years to do my taxes runs Windows 7. OK, I realize it is not as secure, but give me the choice to use it. I had to borrow my wife's computer to do my taxes, and find and transfer last year's taxes. If this had not been an option, I would have had to go out an buy a new computer, a time-consuming task even if I was OK with it, which I was not. Next, in three different cases (two Federal, the other State), even though I imported last year's return, it asked me for information that was in the imported return. The first time, it asked me if I took the standard deduction the previous year. In wo more cases it asked me for the amount of my state tax refund from the previous year. I had to open up the returns from the previous year (three times!) in order to get this info myself. So what do these guys do year after year? They aren't improving the software from what I can tell!
Date published: 2021-04-27
Rated 5 out of 5 by from Filing complex returns made easy I found the program exceptionally user friendly and easy to acquire useful explanations
Date published: 2021-04-27
Rated 5 out of 5 by from Awesome Product I use TurboTax every year and will continue to use it.
Date published: 2021-04-27
Rated 3 out of 5 by from upset with cost told it was free in the beging i was told it was free ended up paying 155
Date published: 2021-04-27
Rated 5 out of 5 by from ECE 020 The experience was excellent. The representative walked me through the steps to complete my taxes. She was very patient and kind.
Date published: 2021-04-27
Rated 5 out of 5 by from love turbo tax quick easy to follow and accurate, very impressed will use it again
Date published: 2021-04-27
Rated 5 out of 5 by from great to use turbo tax personal info we want to protect your information to know is safe
Date published: 2021-04-27
Rated 4 out of 5 by from Ugh A bit frustrating, but great phone service when I was in a jam.
Date published: 2021-04-27
All TurboTax® Offerings Reviews - Page 2296
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbo tax is great the best - quick and easy. has helped me for years and will continue to use
Date published: 2021-04-27
Rated 1 out of 5 by from Leaves a lot to be Desired Turbotax says my federal and state returns are correct and recommends e-filing; yet both returns are rejected and Turbotax has no fixes except to file by mail, all 77 pages! Also filing out the questionnaire is not user friendly to my touch screen scrolling.
Date published: 2021-04-27
Rated 3 out of 5 by from Doesn't know what it knows Overall, it does the job, but has some really irritating blunders. The first problem was it will only run under Windows 10; the compute I have used for years to do my taxes runs Windows 7. OK, I realize it is not as secure, but give me the choice to use it. I had to borrow my wife's computer to do my taxes, and find and transfer last year's taxes. If this had not been an option, I would have had to go out an buy a new computer, a time-consuming task even if I was OK with it, which I was not. Next, in three different cases (two Federal, the other State), even though I imported last year's return, it asked me for information that was in the imported return. The first time, it asked me if I took the standard deduction the previous year. In wo more cases it asked me for the amount of my state tax refund from the previous year. I had to open up the returns from the previous year (three times!) in order to get this info myself. So what do these guys do year after year? They aren't improving the software from what I can tell!
Date published: 2021-04-27
Rated 5 out of 5 by from Filing complex returns made easy I found the program exceptionally user friendly and easy to acquire useful explanations
Date published: 2021-04-27
Rated 5 out of 5 by from Awesome Product I use TurboTax every year and will continue to use it.
Date published: 2021-04-27
Rated 3 out of 5 by from upset with cost told it was free in the beging i was told it was free ended up paying 155
Date published: 2021-04-27
Rated 5 out of 5 by from ECE 020 The experience was excellent. The representative walked me through the steps to complete my taxes. She was very patient and kind.
Date published: 2021-04-27
Rated 5 out of 5 by from love turbo tax quick easy to follow and accurate, very impressed will use it again
Date published: 2021-04-27
Rated 5 out of 5 by from great to use turbo tax personal info we want to protect your information to know is safe
Date published: 2021-04-27
Rated 4 out of 5 by from Ugh A bit frustrating, but great phone service when I was in a jam.
Date published: 2021-04-27
All TurboTax® Offerings Reviews - Page 2296