TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from There's got to be something better... Constant/repeated upselling for more expensive products. TurboTax askes you if you want to start where you left off, but then takes you to the beginning anyway. Once you've created a tax form (in the background) it's very difficult to delete it if it isn't correct/necessary. Intuit is constantly asking for opt-ins so they can sell ALL of your financial info to who knows who. TurboTax askes for your drivers license info and doesn't explain why they're asking for it. (It's another data grab, I suspect.) Outrageous 2.49% fee for paying taxes due with a credit card.
Date published: 2022-04-08
Rated 4 out of 5 by from Review 2022 So far so good but have not seen results yet. Standby.
Date published: 2022-04-08
Rated 5 out of 5 by from It’s awesome. It was the same as last year easy and very convenient to use
Date published: 2022-04-08
Rated 5 out of 5 by from Super easy! I've been using turbotax for years. I love that it saves information from previous filing, for faster transactions & live support.
Date published: 2022-04-08
Rated 5 out of 5 by from My return was completed leaving me confident I was given an expert that is so much more qualified to do my taxes than I am. I have full confidence in its correctness.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax Is Excellent!!! I have been using Turbo Tax for years (with the exception of year 2020 when I sold my business and retired!) and have always felt so confident that my tax management was being handled concisely and accurately.
Date published: 2022-04-08
Rated 1 out of 5 by from They you to have more so they can take more. The same taxes I filed for free last year cost $167 this year. Very far from free for simple returns. Very far from a good product. Very far from a satisfied customer.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo was great It, was my first time using it and it was quite interesting
Date published: 2022-04-08
Rated 5 out of 5 by from "Two Thumbs UP" Loved that it is easy to do my taxes and knowing that if I ever have questions, someone is there every step of the way to answer.
Date published: 2022-04-08
Rated 2 out of 5 by from Disappointment when it comes to partnership income I have used TurboTax many times without problems. This time, though, I had a Schedule K1 from a partnership. TurboTax would not instruct me how to enter information from my Form 1069, and would not let me file my returns until I had. It was frustrating- two days of Google searches and guesswork, and no help form TurboTax. TurboTax should have anticipated this.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2279
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from There's got to be something better... Constant/repeated upselling for more expensive products. TurboTax askes you if you want to start where you left off, but then takes you to the beginning anyway. Once you've created a tax form (in the background) it's very difficult to delete it if it isn't correct/necessary. Intuit is constantly asking for opt-ins so they can sell ALL of your financial info to who knows who. TurboTax askes for your drivers license info and doesn't explain why they're asking for it. (It's another data grab, I suspect.) Outrageous 2.49% fee for paying taxes due with a credit card.
Date published: 2022-04-08
Rated 4 out of 5 by from Review 2022 So far so good but have not seen results yet. Standby.
Date published: 2022-04-08
Rated 5 out of 5 by from It’s awesome. It was the same as last year easy and very convenient to use
Date published: 2022-04-08
Rated 5 out of 5 by from Super easy! I've been using turbotax for years. I love that it saves information from previous filing, for faster transactions & live support.
Date published: 2022-04-08
Rated 5 out of 5 by from My return was completed leaving me confident I was given an expert that is so much more qualified to do my taxes than I am. I have full confidence in its correctness.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax Is Excellent!!! I have been using Turbo Tax for years (with the exception of year 2020 when I sold my business and retired!) and have always felt so confident that my tax management was being handled concisely and accurately.
Date published: 2022-04-08
Rated 1 out of 5 by from They you to have more so they can take more. The same taxes I filed for free last year cost $167 this year. Very far from free for simple returns. Very far from a good product. Very far from a satisfied customer.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo was great It, was my first time using it and it was quite interesting
Date published: 2022-04-08
Rated 5 out of 5 by from "Two Thumbs UP" Loved that it is easy to do my taxes and knowing that if I ever have questions, someone is there every step of the way to answer.
Date published: 2022-04-08
Rated 2 out of 5 by from Disappointment when it comes to partnership income I have used TurboTax many times without problems. This time, though, I had a Schedule K1 from a partnership. TurboTax would not instruct me how to enter information from my Form 1069, and would not let me file my returns until I had. It was frustrating- two days of Google searches and guesswork, and no help form TurboTax. TurboTax should have anticipated this.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2279