TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Not backwards compatible - can't read old returns Needed to review info from last year - Good thing that I saved the 2021 installer to the external HDD because all 2022 would do was import for use with current return.As it is, the info I needed was not available - good thing I put it into a separate note pad file and kept that too.
Date published: 2023-04-16
Rated 1 out of 5 by from Turbo Tax problems Last year what Turbo Tax submitted was wrong. No refund and IRS came back that I owed over $700. And as before, this year it said it would cost me $89 and then it cost me $119 plus tax$129. Why do you do this! I’m done using TT
Date published: 2023-04-16
Rated 5 out of 5 by from Simple Tax Filing Method Helpful and informative of the entire filing process for taxes.
Date published: 2023-04-16
Rated 5 out of 5 by from Long time Turbo Tax Lover I hate doing taxes, but Turbo Tax makes the chore much easier!! Love the questions and guidance and the use of saved information.
Date published: 2023-04-16
Rated 4 out of 5 by from A Convenient (but not free) Service Turbo Tax is a fast and convenient way of getting taxes done. Their advertising that the service is free is a little misleading, however, because they do charge for state tax preparation and (depending on one's tax situation; e.g., investments) there may be other charges as well.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax Easy I will continue using Turbo Tax in the future Easy to use.
Date published: 2023-04-16
Rated 4 out of 5 by from I like Turbo Tax I had been using Turbo Tax for several years. Last year, I changed to another E-File Tax method. Sadly, I wasn't pleased with their software.
Date published: 2023-04-16
Rated 5 out of 5 by from Great software more detailed advice in filing for earnings as an independent contractor. Also, I think TT should host live webinars throughout the year to help small independent contractors who earn side money but also have expenses. I also think TT should do webinars for retirees who have to file their taxes but are new to the world of retirement tax filing. NO ONE IS DOING THIS!!!!!!!
Date published: 2023-04-16
Rated 5 out of 5 by from Great Product Easy to navigate. Have used for several years. Good product.
Date published: 2023-04-16
Rated 5 out of 5 by from So easy! Easy and user friendly. It takes you through every possible scenario so it takes the guess work out of it. We have been using this software for over six years now.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2265
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Not backwards compatible - can't read old returns Needed to review info from last year - Good thing that I saved the 2021 installer to the external HDD because all 2022 would do was import for use with current return.As it is, the info I needed was not available - good thing I put it into a separate note pad file and kept that too.
Date published: 2023-04-16
Rated 1 out of 5 by from Turbo Tax problems Last year what Turbo Tax submitted was wrong. No refund and IRS came back that I owed over $700. And as before, this year it said it would cost me $89 and then it cost me $119 plus tax$129. Why do you do this! I’m done using TT
Date published: 2023-04-16
Rated 5 out of 5 by from Simple Tax Filing Method Helpful and informative of the entire filing process for taxes.
Date published: 2023-04-16
Rated 5 out of 5 by from Long time Turbo Tax Lover I hate doing taxes, but Turbo Tax makes the chore much easier!! Love the questions and guidance and the use of saved information.
Date published: 2023-04-16
Rated 4 out of 5 by from A Convenient (but not free) Service Turbo Tax is a fast and convenient way of getting taxes done. Their advertising that the service is free is a little misleading, however, because they do charge for state tax preparation and (depending on one's tax situation; e.g., investments) there may be other charges as well.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax Easy I will continue using Turbo Tax in the future Easy to use.
Date published: 2023-04-16
Rated 4 out of 5 by from I like Turbo Tax I had been using Turbo Tax for several years. Last year, I changed to another E-File Tax method. Sadly, I wasn't pleased with their software.
Date published: 2023-04-16
Rated 5 out of 5 by from Great software more detailed advice in filing for earnings as an independent contractor. Also, I think TT should host live webinars throughout the year to help small independent contractors who earn side money but also have expenses. I also think TT should do webinars for retirees who have to file their taxes but are new to the world of retirement tax filing. NO ONE IS DOING THIS!!!!!!!
Date published: 2023-04-16
Rated 5 out of 5 by from Great Product Easy to navigate. Have used for several years. Good product.
Date published: 2023-04-16
Rated 5 out of 5 by from So easy! Easy and user friendly. It takes you through every possible scenario so it takes the guess work out of it. We have been using this software for over six years now.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2265