TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 5 out of 5 by from awesome TurboTax is in most cases easy to use. Simple Taxes without a business is no problem at all
Date published: 2022-04-08
Rated 1 out of 5 by from TURBOTAX WAS OKAY.............. WORKING WITH THE TURBOTAX PROGRAM WAS FINE UNTIL THE VERY END. I ENTERED MY ACCOUNT INFO AND THAT WAS FINE. THE INFORMATION FOR MY ACCOUNT WAS CORRECT AND THEN IT FROZE. I COULD NOT GET PAST THE INFORMATION PAGE TO PAY WITH MY CHARGE CARD. I HAD DONE 10 RETURNS FOR MY FAMILY USING 2 TURBOTAX CD'S ON 2 SEPARATE COMPUTERS. EVERYTHING WAS FINE UNTIL THE THIRD CD ON A SEPARATE COMPUTER. THAT'S WHEN SHE FROZE UP. I TRIED GOING BACK TO THE REVIEW SECTION AND ENTERED MY ACCOUNT AGAIN. IT STILL WOULDN'T WORK. SINCE THIS IS VERY CLOSE TO THE DEADLINE WITH A BALANCE DUE TO PAY, FRUSTRATION BEGINS TO SET IN.
Date published: 2022-04-08
Rated 5 out of 5 by from Professional and thorough!! Easy to do on your own even with stocks and other things. Online help was quick and accurate, very professional!!!
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax was fun to use and very helpful. We worked with Tanya at Turbo Tax live. She was most patient and helpful and answered all our questions.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo tax is extremely helpful Easily navigated from page to page to insert necessary information. Contacted agent to receive assistance and immediately received instructions on how to continue!
Date published: 2022-04-08
Rated 5 out of 5 by from Appreciate the help Jocelyn was very responsive and asked all the right questions. With the complexity of the return that we had this year, we appreciated the option of having her help!
Date published: 2022-04-08
Rated 4 out of 5 by from Turbo Tax is practical and guides you step by step My husband and I have been using turbo tax for three years now. This is the first time that we have used it to declare business taxes and it was easier than I expected. It guided us through all the possible questions, it anticipated common questions, gave us examples. The best part is that you can stop, find the information you need, come back, finish later. It allowed for flexibility.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax Takes the Stress out of filing. Easy to Follow/Understand. I've been using Turbo Tax 20 years.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Rocks!!! Majorly It was quick and fast no delays and everything was what I didn't expect
Date published: 2022-04-08
Rated 4 out of 5 by from Turbo Tax had a little problem Turbo Tax had a problem that required help from Turbo Tax and it took a lot of time to solve by the expert, but I can file now.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2251
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from awesome TurboTax is in most cases easy to use. Simple Taxes without a business is no problem at all
Date published: 2022-04-08
Rated 1 out of 5 by from TURBOTAX WAS OKAY.............. WORKING WITH THE TURBOTAX PROGRAM WAS FINE UNTIL THE VERY END. I ENTERED MY ACCOUNT INFO AND THAT WAS FINE. THE INFORMATION FOR MY ACCOUNT WAS CORRECT AND THEN IT FROZE. I COULD NOT GET PAST THE INFORMATION PAGE TO PAY WITH MY CHARGE CARD. I HAD DONE 10 RETURNS FOR MY FAMILY USING 2 TURBOTAX CD'S ON 2 SEPARATE COMPUTERS. EVERYTHING WAS FINE UNTIL THE THIRD CD ON A SEPARATE COMPUTER. THAT'S WHEN SHE FROZE UP. I TRIED GOING BACK TO THE REVIEW SECTION AND ENTERED MY ACCOUNT AGAIN. IT STILL WOULDN'T WORK. SINCE THIS IS VERY CLOSE TO THE DEADLINE WITH A BALANCE DUE TO PAY, FRUSTRATION BEGINS TO SET IN.
Date published: 2022-04-08
Rated 5 out of 5 by from Professional and thorough!! Easy to do on your own even with stocks and other things. Online help was quick and accurate, very professional!!!
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax was fun to use and very helpful. We worked with Tanya at Turbo Tax live. She was most patient and helpful and answered all our questions.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo tax is extremely helpful Easily navigated from page to page to insert necessary information. Contacted agent to receive assistance and immediately received instructions on how to continue!
Date published: 2022-04-08
Rated 5 out of 5 by from Appreciate the help Jocelyn was very responsive and asked all the right questions. With the complexity of the return that we had this year, we appreciated the option of having her help!
Date published: 2022-04-08
Rated 4 out of 5 by from Turbo Tax is practical and guides you step by step My husband and I have been using turbo tax for three years now. This is the first time that we have used it to declare business taxes and it was easier than I expected. It guided us through all the possible questions, it anticipated common questions, gave us examples. The best part is that you can stop, find the information you need, come back, finish later. It allowed for flexibility.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax Takes the Stress out of filing. Easy to Follow/Understand. I've been using Turbo Tax 20 years.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Rocks!!! Majorly It was quick and fast no delays and everything was what I didn't expect
Date published: 2022-04-08
Rated 4 out of 5 by from Turbo Tax had a little problem Turbo Tax had a problem that required help from Turbo Tax and it took a lot of time to solve by the expert, but I can file now.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 2251