TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from easy to use! Easy to use service, helpful experts when you need them
Date published: 2022-04-11
Rated 5 out of 5 by from Easy Way To Do My Taxes Appreciate the step by step process and that I can come back where I left off when looking up information.
Date published: 2022-04-11
Rated 4 out of 5 by from 1041 federal Federal return download is perfect except I did not find out that the state was not available in the software until AFTER I paid for it and that is why 4 stars instead of 5 stars
Date published: 2022-04-11
Rated 5 out of 5 by from Awesome great experience, quick & very informative, very nice experience
Date published: 2022-04-11
Rated 2 out of 5 by from Never called back when I had a mid year bill I paid for protection and got zero assistance, if I could find another online service I would use it
Date published: 2022-04-11
Rated 5 out of 5 by from I LOVE using TurboTax!!! This is THE BEST site to use for tax preparation!!! I have been using TurboTax for 15+ years, because no one else could do it better!! I always get the best refund, and it's easy to use and understand the selections I make. Also, TurboTax has every possible tax situation covered. There simply is NO need to use anyone else, and as a bonus, it costs far less than having them done professionally! I will continue to use and trust TurboTax every year!!!
Date published: 2022-04-11
Rated 1 out of 5 by from Used to be free to file, what the heck happened?! I have been using Turbo Tax for the past 8 years because it’s easy to use and I have never had a problem. But I don’t believe that for someone with a simple return like me, we shouldn’t have to pay anything to use these services! I don’t know if I will be a returning customer next year if I can figure out how to file my taxes for free. Watch out Turbo Tax! You’re going to lose customers because of this! Please treat your returning, loyal customers good. Especially if we have such simple returns. I hope I get to use you next year but I won’t be paying almost $150 for state and federal. Sorry!
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is Awesome it was all good. It was easy to follow and help came quick when needed.
Date published: 2022-04-11
Rated 5 out of 5 by from Satisfied customer I loved the option of having a tax expert file my taxes for free this year so that I had the extra assurance that I did everything right in regards to COVID relief payments. Thank you Sandra!
Date published: 2022-04-11
Rated 5 out of 5 by from Taxes Simplified Great info, help and guidance for completing my taxes.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2232
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy to use! Easy to use service, helpful experts when you need them
Date published: 2022-04-11
Rated 5 out of 5 by from Easy Way To Do My Taxes Appreciate the step by step process and that I can come back where I left off when looking up information.
Date published: 2022-04-11
Rated 4 out of 5 by from 1041 federal Federal return download is perfect except I did not find out that the state was not available in the software until AFTER I paid for it and that is why 4 stars instead of 5 stars
Date published: 2022-04-11
Rated 5 out of 5 by from Awesome great experience, quick & very informative, very nice experience
Date published: 2022-04-11
Rated 2 out of 5 by from Never called back when I had a mid year bill I paid for protection and got zero assistance, if I could find another online service I would use it
Date published: 2022-04-11
Rated 5 out of 5 by from I LOVE using TurboTax!!! This is THE BEST site to use for tax preparation!!! I have been using TurboTax for 15+ years, because no one else could do it better!! I always get the best refund, and it's easy to use and understand the selections I make. Also, TurboTax has every possible tax situation covered. There simply is NO need to use anyone else, and as a bonus, it costs far less than having them done professionally! I will continue to use and trust TurboTax every year!!!
Date published: 2022-04-11
Rated 1 out of 5 by from Used to be free to file, what the heck happened?! I have been using Turbo Tax for the past 8 years because it’s easy to use and I have never had a problem. But I don’t believe that for someone with a simple return like me, we shouldn’t have to pay anything to use these services! I don’t know if I will be a returning customer next year if I can figure out how to file my taxes for free. Watch out Turbo Tax! You’re going to lose customers because of this! Please treat your returning, loyal customers good. Especially if we have such simple returns. I hope I get to use you next year but I won’t be paying almost $150 for state and federal. Sorry!
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is Awesome it was all good. It was easy to follow and help came quick when needed.
Date published: 2022-04-11
Rated 5 out of 5 by from Satisfied customer I loved the option of having a tax expert file my taxes for free this year so that I had the extra assurance that I did everything right in regards to COVID relief payments. Thank you Sandra!
Date published: 2022-04-11
Rated 5 out of 5 by from Taxes Simplified Great info, help and guidance for completing my taxes.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2232