TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Turbo Tax great I was confused on some of my forms and went to the live chat. I had Shari W. assist me and she was great. I wouldn't have been able to finish without her.
Date published: 2023-03-07
Rated 3 out of 5 by from Turbo Tax Turbo tax Deluxe worked well for me this year, with one serious problem. The Problem was the lack of instructions for the reporting of housing allowance for clergy. Because of this, I had to report this manually, and again the instructions were difficult to find and follow.
Date published: 2023-03-07
Rated 2 out of 5 by from TurboTax has changed I have used Turobax the last few years and loved the ease of filing especially at no charge. This year I was charged about $50.00 and somehow owe $1,500.00. I feel ripped off.
Date published: 2023-03-07
Rated 5 out of 5 by from Excellent product. Simple and straightforward. The questions were clear and help feature within each section clarified any confusion I had. Because of that I did not need to consult any live chat or online resources. I completed my return in the least amount of time yet! I will definitely use it again.
Date published: 2023-03-07
Rated 5 out of 5 by from Excellent website for your taxes So easy to maneuver the website. You enter the information and Turbo Tax does the work for you.
Date published: 2023-03-07
Rated 5 out of 5 by from Turbo Tax support by Carmen was excellent! I was filing as a first-time, out-of-state, rental-property tax payer, which I found confusing. Carmen, my Turbo Tax expert, could not have been more helpful and patient while walking me through the rental property piece and helping with our foreign holdings and how to report them.
Date published: 2023-03-07
Rated 5 out of 5 by from EASE OF USE No problem with Federal return. State returns were very trying. I had to find instructions online.
Date published: 2023-03-07
Rated 5 out of 5 by from No Stress! I was so worried about filing my own taxes after a decade of my ex-husband doing them, and my dad doing them before that. I had only done them myself once. This was so easy! Having an expert in the chat help me through it was exactly what I needed!
Date published: 2023-03-07
Rated 5 out of 5 by from TurboTax is awesome Great experience with TurboTax really nice in fast and I hope that everybody gets it done like I did
Date published: 2023-03-07
Rated 4 out of 5 by from Good, but you need have a good knowledge about tax Good, but it doesn't keep track of partnership basis.
Date published: 2023-03-07
All TurboTax® Offerings Reviews - Page 2230
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax great I was confused on some of my forms and went to the live chat. I had Shari W. assist me and she was great. I wouldn't have been able to finish without her.
Date published: 2023-03-07
Rated 3 out of 5 by from Turbo Tax Turbo tax Deluxe worked well for me this year, with one serious problem. The Problem was the lack of instructions for the reporting of housing allowance for clergy. Because of this, I had to report this manually, and again the instructions were difficult to find and follow.
Date published: 2023-03-07
Rated 2 out of 5 by from TurboTax has changed I have used Turobax the last few years and loved the ease of filing especially at no charge. This year I was charged about $50.00 and somehow owe $1,500.00. I feel ripped off.
Date published: 2023-03-07
Rated 5 out of 5 by from Excellent product. Simple and straightforward. The questions were clear and help feature within each section clarified any confusion I had. Because of that I did not need to consult any live chat or online resources. I completed my return in the least amount of time yet! I will definitely use it again.
Date published: 2023-03-07
Rated 5 out of 5 by from Excellent website for your taxes So easy to maneuver the website. You enter the information and Turbo Tax does the work for you.
Date published: 2023-03-07
Rated 5 out of 5 by from Turbo Tax support by Carmen was excellent! I was filing as a first-time, out-of-state, rental-property tax payer, which I found confusing. Carmen, my Turbo Tax expert, could not have been more helpful and patient while walking me through the rental property piece and helping with our foreign holdings and how to report them.
Date published: 2023-03-07
Rated 5 out of 5 by from EASE OF USE No problem with Federal return. State returns were very trying. I had to find instructions online.
Date published: 2023-03-07
Rated 5 out of 5 by from No Stress! I was so worried about filing my own taxes after a decade of my ex-husband doing them, and my dad doing them before that. I had only done them myself once. This was so easy! Having an expert in the chat help me through it was exactly what I needed!
Date published: 2023-03-07
Rated 5 out of 5 by from TurboTax is awesome Great experience with TurboTax really nice in fast and I hope that everybody gets it done like I did
Date published: 2023-03-07
Rated 4 out of 5 by from Good, but you need have a good knowledge about tax Good, but it doesn't keep track of partnership basis.
Date published: 2023-03-07
All TurboTax® Offerings Reviews - Page 2230