TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 5 out of 5 by from turbo tax is just great! it's being a positive experience using TB for the first time, keep up the good job!
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax is terrific I am a dedicated user. TurboTax makes doing your taxes easy and simple. It walks you through every step of the process and everything is always clear. I love the ability to import prior and current W2 information. Some feedback: I think there was a glitch this year when reviewing the Federal taxes. Even though I selected 'No' to dependents, the review still said I was missing information for a "required document." I simply had to go back and say I didn't qualify for any of the child-care deductions and it fixed this "error." Additionally, in the final review it listed my federal return with the price deductions, but not my state return. I thought in previous years it listed both federal + state in the final review. Both returns show pending so I know they were both submitted. TurboTax makes the process easy & streamlined with clear explanations of everything. It gets better every year!
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax did a great job Overall simple, Krishna was extremely helpful. She worked with me with my odd work schedule and she was very pleasant
Date published: 2022-04-09
Rated 5 out of 5 by from Cool Good and easy to use for people to use and simple to understand
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is very helpful I use Turbo Tax for more than 12 years because it clear, Helpful and awesome!
Date published: 2022-04-09
Rated 5 out of 5 by from turbo is the only way man these guy are great...i mean i had a lady helping me, but you get the point..she did so much for me
Date published: 2022-04-09
Rated 3 out of 5 by from cool It took a little longer than I had expected. I wish there was an option for live chat. I did not understand how some of the charges came about. For example the processor refund processing fee
Date published: 2022-04-09
Rated 3 out of 5 by from Mostly good but some problems with NJ returns Mostly good. Some problems with NJ returns though. I had a couple of backdoor Roth IRA ($14000), and an in-plan conversion of 401k using after tax money into Roth 401k. Although it was correctly handled with federal and NY state, when it copied information into NJ, all of sudden, things got messed up, and first it treated $14k as taxable income, and then it wanted to treat 401k in-plan conversion as annuity distribution, forcing me to deal with "General Rule". I had to override entries on NJ1040 form and worksheets, filling information on what's taxable and what's already been taxed manually. Let's see if it works.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo tax is awesome They helped me All the way through with out giving up on me thanks turbo tax
Date published: 2022-04-09
Rated 4 out of 5 by from you can file directly from you cell phone! i used to buy CD, then I download from online, but I was told that i can file directly online from any device without going through trouble finding the previous files if you changed your device next time. if you filed online, it will stored online.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2208
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is just great! it's being a positive experience using TB for the first time, keep up the good job!
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax is terrific I am a dedicated user. TurboTax makes doing your taxes easy and simple. It walks you through every step of the process and everything is always clear. I love the ability to import prior and current W2 information. Some feedback: I think there was a glitch this year when reviewing the Federal taxes. Even though I selected 'No' to dependents, the review still said I was missing information for a "required document." I simply had to go back and say I didn't qualify for any of the child-care deductions and it fixed this "error." Additionally, in the final review it listed my federal return with the price deductions, but not my state return. I thought in previous years it listed both federal + state in the final review. Both returns show pending so I know they were both submitted. TurboTax makes the process easy & streamlined with clear explanations of everything. It gets better every year!
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax did a great job Overall simple, Krishna was extremely helpful. She worked with me with my odd work schedule and she was very pleasant
Date published: 2022-04-09
Rated 5 out of 5 by from Cool Good and easy to use for people to use and simple to understand
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is very helpful I use Turbo Tax for more than 12 years because it clear, Helpful and awesome!
Date published: 2022-04-09
Rated 5 out of 5 by from turbo is the only way man these guy are great...i mean i had a lady helping me, but you get the point..she did so much for me
Date published: 2022-04-09
Rated 3 out of 5 by from cool It took a little longer than I had expected. I wish there was an option for live chat. I did not understand how some of the charges came about. For example the processor refund processing fee
Date published: 2022-04-09
Rated 3 out of 5 by from Mostly good but some problems with NJ returns Mostly good. Some problems with NJ returns though. I had a couple of backdoor Roth IRA ($14000), and an in-plan conversion of 401k using after tax money into Roth 401k. Although it was correctly handled with federal and NY state, when it copied information into NJ, all of sudden, things got messed up, and first it treated $14k as taxable income, and then it wanted to treat 401k in-plan conversion as annuity distribution, forcing me to deal with "General Rule". I had to override entries on NJ1040 form and worksheets, filling information on what's taxable and what's already been taxed manually. Let's see if it works.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo tax is awesome They helped me All the way through with out giving up on me thanks turbo tax
Date published: 2022-04-09
Rated 4 out of 5 by from you can file directly from you cell phone! i used to buy CD, then I download from online, but I was told that i can file directly online from any device without going through trouble finding the previous files if you changed your device next time. if you filed online, it will stored online.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 2208