TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Julio V from
turbo tax is just great!
it's being a positive experience using TB for the first time, keep up the good job!
Date published: 2022-04-09
Rated 5 out of 5 by
TAG90876 from
TurboTax is terrific
I am a dedicated user. TurboTax makes doing your taxes easy and simple. It walks you through every step of the process and everything is always clear. I love the ability to import prior and current W2 information. Some feedback: I think there was a glitch this year when reviewing the Federal taxes. Even though I selected 'No' to dependents, the review still said I was missing information for a "required document." I simply had to go back and say I didn't qualify for any of the child-care deductions and it fixed this "error." Additionally, in the final review it listed my federal return with the price deductions, but not my state return. I thought in previous years it listed both federal + state in the final review. Both returns show pending so I know they were both submitted. TurboTax makes the process easy & streamlined with clear explanations of everything. It gets better every year!
Date published: 2022-04-09
Rated 5 out of 5 by
Jruth8632 from
TurboTax did a great job
Overall simple, Krishna was extremely helpful. She worked with me with my odd work schedule and she was very pleasant
Date published: 2022-04-09
Rated 5 out of 5 by
InkyStreetArt from
Cool
Good and easy to use for people to use and simple to understand
Date published: 2022-04-09
Rated 5 out of 5 by
BruceLo from
Turbo Tax is very helpful
I use Turbo Tax for more than 12 years because it clear, Helpful and awesome!
Date published: 2022-04-09
Rated 5 out of 5 by
fromtheal from
turbo is the only way
man these guy are great...i mean i had a lady helping me, but you get the point..she did so much for me
Date published: 2022-04-09
Rated 3 out of 5 by
Amooti from
cool
It took a little longer than I had expected. I wish there was an option for live chat. I did not understand how some of the charges came about. For example the processor refund processing fee
Date published: 2022-04-09
Rated 3 out of 5 by
NJRW from
Mostly good but some problems with NJ returns
Mostly good. Some problems with NJ returns though. I had a couple of backdoor Roth IRA ($14000), and an in-plan conversion of 401k using after tax money into Roth 401k. Although it was correctly handled with federal and NY state, when it copied information into NJ, all of sudden, things got messed up, and first it treated $14k as taxable income, and then it wanted to treat 401k in-plan conversion as annuity distribution, forcing me to deal with "General Rule". I had to override entries on NJ1040 form and worksheets, filling information on what's taxable and what's already been taxed manually. Let's see if it works.
Date published: 2022-04-09
Rated 5 out of 5 by
Aaron just from
Turbo tax is awesome
They helped me All the way through with out giving up on me thanks turbo tax
Date published: 2022-04-09
Rated 4 out of 5 by
SCYY from
you can file directly from you cell phone!
i used to buy CD, then I download from online, but I was told that i can file directly online from any device without going through trouble finding the previous files if you changed your device next time. if you filed online, it will stored online.
All TurboTax® Offerings Reviews - Page 2208
Date published: 2022-04-09
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Julio V from
turbo tax is just great!
it's being a positive experience using TB for the first time, keep up the good job!
Date published: 2022-04-09
Rated 5 out of 5 by
TAG90876 from
TurboTax is terrific
I am a dedicated user. TurboTax makes doing your taxes easy and simple. It walks you through every step of the process and everything is always clear. I love the ability to import prior and current W2 information. Some feedback: I think there was a glitch this year when reviewing the Federal taxes. Even though I selected 'No' to dependents, the review still said I was missing information for a "required document." I simply had to go back and say I didn't qualify for any of the child-care deductions and it fixed this "error." Additionally, in the final review it listed my federal return with the price deductions, but not my state return. I thought in previous years it listed both federal + state in the final review. Both returns show pending so I know they were both submitted. TurboTax makes the process easy & streamlined with clear explanations of everything. It gets better every year!
Date published: 2022-04-09
Rated 5 out of 5 by
Jruth8632 from
TurboTax did a great job
Overall simple, Krishna was extremely helpful. She worked with me with my odd work schedule and she was very pleasant
Date published: 2022-04-09
Rated 5 out of 5 by
InkyStreetArt from
Cool
Good and easy to use for people to use and simple to understand
Date published: 2022-04-09
Rated 5 out of 5 by
BruceLo from
Turbo Tax is very helpful
I use Turbo Tax for more than 12 years because it clear, Helpful and awesome!
Date published: 2022-04-09
Rated 5 out of 5 by
fromtheal from
turbo is the only way
man these guy are great...i mean i had a lady helping me, but you get the point..she did so much for me
Date published: 2022-04-09
Rated 3 out of 5 by
Amooti from
cool
It took a little longer than I had expected. I wish there was an option for live chat. I did not understand how some of the charges came about. For example the processor refund processing fee
Date published: 2022-04-09
Rated 3 out of 5 by
NJRW from
Mostly good but some problems with NJ returns
Mostly good. Some problems with NJ returns though. I had a couple of backdoor Roth IRA ($14000), and an in-plan conversion of 401k using after tax money into Roth 401k. Although it was correctly handled with federal and NY state, when it copied information into NJ, all of sudden, things got messed up, and first it treated $14k as taxable income, and then it wanted to treat 401k in-plan conversion as annuity distribution, forcing me to deal with "General Rule". I had to override entries on NJ1040 form and worksheets, filling information on what's taxable and what's already been taxed manually. Let's see if it works.
Date published: 2022-04-09
Rated 5 out of 5 by
Aaron just from
Turbo tax is awesome
They helped me All the way through with out giving up on me thanks turbo tax
Date published: 2022-04-09
Rated 4 out of 5 by
SCYY from
you can file directly from you cell phone!
i used to buy CD, then I download from online, but I was told that i can file directly online from any device without going through trouble finding the previous files if you changed your device next time. if you filed online, it will stored online.
All TurboTax® Offerings Reviews - Page 2208
Date published: 2022-04-09