TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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#1 best-selling tax software.

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Rated 3 out of 5 by from Annoying if you work abroad Turbo Tax works if you work abroad, but it's annoying. You have to leave information off of any 1099s so that you do not enter any Foreign Tax Paid until after you have entered your foreign wages and entered the Foreign Tax Credit, then you have to go back in and add in the Foreign Tax Paid fields on the 1099s. It's a major hassle, and if you have a wrong value and have to change anything, then you have to delete forms and do it again (and then type in more than you would have had to the first time). Additionally, you have to go in to the actual forms to enter additional information that's required because TurboTax does not give you a spot to enter it. It's a major hassle. But it does work if you know how to do the work arounds and what to do. I sure wish they would fix this though for us Expats. Then I could give it more stars.
Date published: 2022-04-11
Rated 5 out of 5 by from Agent was awesome I've had problems signing into my account Joe took the time to make it work when the easy solutions didn't work
Date published: 2022-04-11
Rated 5 out of 5 by from Great Fast and easy. No major issues to complete the forms
Date published: 2022-04-11
Rated 5 out of 5 by from So easy to use, I love it! The information to explain everything I didn't understand was very helpful.
Date published: 2022-04-11
Rated 5 out of 5 by from Awesome first time experience! My CPA moved and I had to scramble to do my taxes at the last minute. I was nervous to use a new service, but TurboTax made it very easy. Filing through TurboTax was stress free, and easily guided me through all the steps.
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax Live Experts Extremely Helpul Had to use Turbo Tax Live Experts four times while preparing my return. They were quick and knowledgeable with even obscure questions.
Date published: 2022-04-11
Rated 5 out of 5 by from So much easier than HR Block I was struggling for weeks to file through HR Block because the questions they asked did not make sense and were hard to answer. Turbo Tax was so much easier and I completed everything in a few hours.
Date published: 2022-04-11
Rated 4 out of 5 by from turbo tax I had to use you service and talked to a rep to get the application running and they were very patient and helpful.
Date published: 2022-04-11
Rated 2 out of 5 by from Disappointed I've used TurboTax for at least 3 years now because it saves my previous information. I logged in using the same information I always do and at the end it told me I had never filed with them before. I had to create an account through the IRS website in order to access a document for my 2020 AGI that should have been saved in my account from last year. It was an unnecessary and frustrating process considering the only reason I use this product is because it "saves my documents" from previous years. Will probably go to a person to prepare my taxes from now on.
Date published: 2022-04-11
Rated 5 out of 5 by from Incredibly easy and helpful! We've used Turbo Tax for many years now and have always been pleased. This year had a little extra information to be reported, so we used the live help feature and were once again very pleased!!
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2194
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Annoying if you work abroad Turbo Tax works if you work abroad, but it's annoying. You have to leave information off of any 1099s so that you do not enter any Foreign Tax Paid until after you have entered your foreign wages and entered the Foreign Tax Credit, then you have to go back in and add in the Foreign Tax Paid fields on the 1099s. It's a major hassle, and if you have a wrong value and have to change anything, then you have to delete forms and do it again (and then type in more than you would have had to the first time). Additionally, you have to go in to the actual forms to enter additional information that's required because TurboTax does not give you a spot to enter it. It's a major hassle. But it does work if you know how to do the work arounds and what to do. I sure wish they would fix this though for us Expats. Then I could give it more stars.
Date published: 2022-04-11
Rated 5 out of 5 by from Agent was awesome I've had problems signing into my account Joe took the time to make it work when the easy solutions didn't work
Date published: 2022-04-11
Rated 5 out of 5 by from Great Fast and easy. No major issues to complete the forms
Date published: 2022-04-11
Rated 5 out of 5 by from So easy to use, I love it! The information to explain everything I didn't understand was very helpful.
Date published: 2022-04-11
Rated 5 out of 5 by from Awesome first time experience! My CPA moved and I had to scramble to do my taxes at the last minute. I was nervous to use a new service, but TurboTax made it very easy. Filing through TurboTax was stress free, and easily guided me through all the steps.
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax Live Experts Extremely Helpul Had to use Turbo Tax Live Experts four times while preparing my return. They were quick and knowledgeable with even obscure questions.
Date published: 2022-04-11
Rated 5 out of 5 by from So much easier than HR Block I was struggling for weeks to file through HR Block because the questions they asked did not make sense and were hard to answer. Turbo Tax was so much easier and I completed everything in a few hours.
Date published: 2022-04-11
Rated 4 out of 5 by from turbo tax I had to use you service and talked to a rep to get the application running and they were very patient and helpful.
Date published: 2022-04-11
Rated 2 out of 5 by from Disappointed I've used TurboTax for at least 3 years now because it saves my previous information. I logged in using the same information I always do and at the end it told me I had never filed with them before. I had to create an account through the IRS website in order to access a document for my 2020 AGI that should have been saved in my account from last year. It was an unnecessary and frustrating process considering the only reason I use this product is because it "saves my documents" from previous years. Will probably go to a person to prepare my taxes from now on.
Date published: 2022-04-11
Rated 5 out of 5 by from Incredibly easy and helpful! We've used Turbo Tax for many years now and have always been pleased. This year had a little extra information to be reported, so we used the live help feature and were once again very pleased!!
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2194