TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Great tool Software continues to be easy to use! Easy format to understand.
Date published: 2021-04-30
Rated 5 out of 5 by from Great easy to work with Have used tt for 20 years always an easy experience.
Date published: 2021-04-30
Rated 5 out of 5 by from So Easy! I filed two states this year and was worried about complexities. This was so easy! I had one question, asked for a phone call and was able to speak to a CPA who walked me through my question and stayed on the phone with me to help! So awesome!
Date published: 2021-04-30
Rated 4 out of 5 by from Good times with Turbo Tax! For 8th or 9th year in a row I've used these guys! Some times were greater than others but we got everything done every time! I am grateful for your assistance Turbo Tax! Thank you!
Date published: 2021-04-30
Rated 5 out of 5 by from Turbo Tax is very good I've had a very good experience with TurboTax, which I've used for about 20 years
Date published: 2021-04-30
Rated 5 out of 5 by from Many years of thanks to TurboTax Gets better and easier every year. Glad it's done though
Date published: 2021-04-30
Rated 5 out of 5 by from Always a great experience I have been using TurboTax for years!! I love this option to file, however now that I am adulting more I have other forms to file and once you add a 1099 of any kind your paying a lot to file. I would say that this is the only down side. Nonetheless, always a great option and very user friendly.
Date published: 2021-04-30
Rated 1 out of 5 by from Worst Version I have Used TurboTax Home And Business Crashed. Followed all manners of Repair or ReInstallation. No Success. I made contact with Turbo Support, First Tech, could not fix issue. 1 Hour spent with him. Second IT tech was worked very hard to resolve issue. 2.5 hours on Telephone with her. She was really trying and was pleasant to work with. She is to be commended. Finally she was not able to resolve the issue. I uninstalled the program, as directed, bought another Edition. Installed it, this new version could not find the States Download. I believe the registry needed to be cleaned of TURBO Tax for the new version. The internet is full of negative comments on Home and Business Version. I have used Turbo Tax since the beginning, even before they bought out there competitor. I have used Turbo Tax over 20 years. This is the first time I have to write a negative review. Sorry Turbo Tax
Date published: 2021-04-30
Rated 5 out of 5 by from Turbo Tax is Great! It was much easier than I thought it would be. All questions were answered and I got it down in record time. Thank you!
Date published: 2021-04-30
Rated 4 out of 5 by from A Very Good Product to complete your Tax Return I find Turbo Tax to be a reliable and dependable product to use to complete my federal taxes. In almost all areas, it is is clear, easy to follow, and helps me prepare my return. However, sometimes TT asks questions in a more complicated manner than is necessary. It presents multiple questions when one question phrased differently would have been enough to determine my eligibility or the need to enter a new section. For example, I am frustrated by the questions in the Roth IRA section. I've used TT for several years. Yet, every year, I have to answer several opening questions about the Roth IRA to determine its characteristics. How about an opening question such as "Do you still have the same Roth IRA you had last year? Have you contributed to it? Have you withdrawn from it? " Please review and streamline the opening questions for ALL of your separate sections. That's my only important feedback. It frustrates me whenever I encounter opening questions that are just begging to be streamlined.
Date published: 2021-04-30
All TurboTax® Offerings Reviews - Page 2175
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great tool Software continues to be easy to use! Easy format to understand.
Date published: 2021-04-30
Rated 5 out of 5 by from Great easy to work with Have used tt for 20 years always an easy experience.
Date published: 2021-04-30
Rated 5 out of 5 by from So Easy! I filed two states this year and was worried about complexities. This was so easy! I had one question, asked for a phone call and was able to speak to a CPA who walked me through my question and stayed on the phone with me to help! So awesome!
Date published: 2021-04-30
Rated 4 out of 5 by from Good times with Turbo Tax! For 8th or 9th year in a row I've used these guys! Some times were greater than others but we got everything done every time! I am grateful for your assistance Turbo Tax! Thank you!
Date published: 2021-04-30
Rated 5 out of 5 by from Turbo Tax is very good I've had a very good experience with TurboTax, which I've used for about 20 years
Date published: 2021-04-30
Rated 5 out of 5 by from Many years of thanks to TurboTax Gets better and easier every year. Glad it's done though
Date published: 2021-04-30
Rated 5 out of 5 by from Always a great experience I have been using TurboTax for years!! I love this option to file, however now that I am adulting more I have other forms to file and once you add a 1099 of any kind your paying a lot to file. I would say that this is the only down side. Nonetheless, always a great option and very user friendly.
Date published: 2021-04-30
Rated 1 out of 5 by from Worst Version I have Used TurboTax Home And Business Crashed. Followed all manners of Repair or ReInstallation. No Success. I made contact with Turbo Support, First Tech, could not fix issue. 1 Hour spent with him. Second IT tech was worked very hard to resolve issue. 2.5 hours on Telephone with her. She was really trying and was pleasant to work with. She is to be commended. Finally she was not able to resolve the issue. I uninstalled the program, as directed, bought another Edition. Installed it, this new version could not find the States Download. I believe the registry needed to be cleaned of TURBO Tax for the new version. The internet is full of negative comments on Home and Business Version. I have used Turbo Tax since the beginning, even before they bought out there competitor. I have used Turbo Tax over 20 years. This is the first time I have to write a negative review. Sorry Turbo Tax
Date published: 2021-04-30
Rated 5 out of 5 by from Turbo Tax is Great! It was much easier than I thought it would be. All questions were answered and I got it down in record time. Thank you!
Date published: 2021-04-30
Rated 4 out of 5 by from A Very Good Product to complete your Tax Return I find Turbo Tax to be a reliable and dependable product to use to complete my federal taxes. In almost all areas, it is is clear, easy to follow, and helps me prepare my return. However, sometimes TT asks questions in a more complicated manner than is necessary. It presents multiple questions when one question phrased differently would have been enough to determine my eligibility or the need to enter a new section. For example, I am frustrated by the questions in the Roth IRA section. I've used TT for several years. Yet, every year, I have to answer several opening questions about the Roth IRA to determine its characteristics. How about an opening question such as "Do you still have the same Roth IRA you had last year? Have you contributed to it? Have you withdrawn from it? " Please review and streamline the opening questions for ALL of your separate sections. That's my only important feedback. It frustrates me whenever I encounter opening questions that are just begging to be streamlined.
Date published: 2021-04-30
All TurboTax® Offerings Reviews - Page 2175