TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 3 out of 5 by from Useable You snuck in the fee to pay with my tax refund, that was tacky
Date published: 2021-05-03
Rated 5 out of 5 by from best possible outcome Had anxiety from work and new laws due to healthcare. But, thanks to turbo tax experts. I didn't have to think about it. And I got a refund to thank you for your service.
Date published: 2021-05-03
Rated 3 out of 5 by from Everything went fine until Credit Card Info needed The software would not take any of my credit cards (attempted 3 different ones). I ended up having to use someone else's card in order to finish my return. Pretty crappy to spend 20 minutes in order to make a simple payment!
Date published: 2021-05-03
Rated 5 out of 5 by from Turbotax is essential to me, for its clarity and h It was very good and thorough. Carole was easy to work with, and very helpful.
Date published: 2021-05-03
Rated 4 out of 5 by from TurboTax is a very good product. TurboTax Premier was user friendly, however I think that one state free e-file should be included with the purchase price. I called live support,and spoke with Jasmin from PA. She was very knowledgeable and helpful!!
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax is Awesome! This made filing may taxes so simple. I've used an account for the past 27 years. When mine semi-retired and sold his business the fees more than doubled. This is well worth it!!!
Date published: 2021-05-03
Rated 5 out of 5 by from Everything Went Well ! Anthony was a reassuring help and walked me through the items that I had a question about. He was a true professional, but yet friendly and helpful. So glad to have this service.
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax gets better every year I've been using Turbo Tax for many years. As our tax situation got more complex over time, Turbo Tax had options that met our needs. Every year the program seems more efficient and easier to use.
Date published: 2021-05-03
Rated 5 out of 5 by from TurboTax is Easy to Use Turbotax is very easy to use and very user-friendly. It guides you through doing your taxes and also provides tons of information to ensure that you are doing them correctly. Couldn't be more pleased.
Date published: 2021-05-03
Rated 3 out of 5 by from Turbo Tax not ant better than H&R Block Turbo Tax was a bit confusing. When e-filing, it asks that you enter last years AGI but does not indicate wether to enter 2019 AGI or 2020 AGI. Although I used Turbo Tax last year, due to confusing info, I filed wrongfully & later using turbo Tax I found my mistake & had to pay & file by mail with a check. Today, I am going to e-file again because yesterday my e-file had incorrect AGI & was rejected by the IRS. If rejected today, I will file by email & never use e-mail again.
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 2126
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Useable You snuck in the fee to pay with my tax refund, that was tacky
Date published: 2021-05-03
Rated 5 out of 5 by from best possible outcome Had anxiety from work and new laws due to healthcare. But, thanks to turbo tax experts. I didn't have to think about it. And I got a refund to thank you for your service.
Date published: 2021-05-03
Rated 3 out of 5 by from Everything went fine until Credit Card Info needed The software would not take any of my credit cards (attempted 3 different ones). I ended up having to use someone else's card in order to finish my return. Pretty crappy to spend 20 minutes in order to make a simple payment!
Date published: 2021-05-03
Rated 5 out of 5 by from Turbotax is essential to me, for its clarity and h It was very good and thorough. Carole was easy to work with, and very helpful.
Date published: 2021-05-03
Rated 4 out of 5 by from TurboTax is a very good product. TurboTax Premier was user friendly, however I think that one state free e-file should be included with the purchase price. I called live support,and spoke with Jasmin from PA. She was very knowledgeable and helpful!!
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax is Awesome! This made filing may taxes so simple. I've used an account for the past 27 years. When mine semi-retired and sold his business the fees more than doubled. This is well worth it!!!
Date published: 2021-05-03
Rated 5 out of 5 by from Everything Went Well ! Anthony was a reassuring help and walked me through the items that I had a question about. He was a true professional, but yet friendly and helpful. So glad to have this service.
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax gets better every year I've been using Turbo Tax for many years. As our tax situation got more complex over time, Turbo Tax had options that met our needs. Every year the program seems more efficient and easier to use.
Date published: 2021-05-03
Rated 5 out of 5 by from TurboTax is Easy to Use Turbotax is very easy to use and very user-friendly. It guides you through doing your taxes and also provides tons of information to ensure that you are doing them correctly. Couldn't be more pleased.
Date published: 2021-05-03
Rated 3 out of 5 by from Turbo Tax not ant better than H&R Block Turbo Tax was a bit confusing. When e-filing, it asks that you enter last years AGI but does not indicate wether to enter 2019 AGI or 2020 AGI. Although I used Turbo Tax last year, due to confusing info, I filed wrongfully & later using turbo Tax I found my mistake & had to pay & file by mail with a check. Today, I am going to e-file again because yesterday my e-file had incorrect AGI & was rejected by the IRS. If rejected today, I will file by email & never use e-mail again.
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 2126