TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Easy and Trusted This is my 5th year filing taxes with TurboTax. They make it so easy with step by step instructions and remembering info entered from years past. Also, the process of connecting with my financial institutions means almost no paper I have to keep track of. This service is good even if you think your taxes are "complicated". TurboTax will provide the help and guidance you need.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to use and helpful I have been using turbo tax for over 10 year and recommend this product
Date published: 2023-04-16
Rated 5 out of 5 by from Rochelle is the best. Rochelle was very patient and helpful! She made the process quick and easy!
Date published: 2023-04-16
Rated 3 out of 5 by from Worst since 2007 I've been using Turbo Tax since 2007 and this year was the worst year for using Turbo Tax. I had to uninstall and re-install the software twice. Very disappointed.
Date published: 2023-04-16
Rated 2 out of 5 by from TurboTax has become to expensive I have used TurboTax for the last 5 years due to the platform being the easiest to do by myself. However, over the last two years I've notice that they have become to expensive to file with. You have to pay for everything now. What happen to filing your taxes for free and a small fee.
Date published: 2023-04-16
Rated 3 out of 5 by from Was better years ago In past years, it would show every category exactly the name of the expense and what you entered, now each category just shows the dollar amount, so you have to figure out what to put in each section again, VERY ANNOYING And i was hoping to just enter the values in each box like in previous years.
Date published: 2023-04-16
Rated 2 out of 5 by from Easy but too Expensive. Turbo tax is easy to use but the price is way too high
Date published: 2023-04-16
Rated 5 out of 5 by from Love me some TurboTax! TurboTax is incredibly intuitive and easy to use. The progress status and updates along the way give me confidence and peace of mind. I especially like the verbiage used along the way. It is very "natural language"; It's like how a real person would communicate.
Date published: 2023-04-16
Rated 5 out of 5 by from Gets easier year over year! If you are a long-term Turbo Tax user, information easily flows over to next year. It is intuitive of past activity to make sure you don't miss anything. Tried competitor's software one year to try and save a few bucks, but not the same smooth experience! Turbo Tax is the best.
Date published: 2023-04-16
Rated 5 out of 5 by from Fast & Easy Took less than an hour!!! So Easy and made sure I didn’t forget anything!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2126
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and Trusted This is my 5th year filing taxes with TurboTax. They make it so easy with step by step instructions and remembering info entered from years past. Also, the process of connecting with my financial institutions means almost no paper I have to keep track of. This service is good even if you think your taxes are "complicated". TurboTax will provide the help and guidance you need.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to use and helpful I have been using turbo tax for over 10 year and recommend this product
Date published: 2023-04-16
Rated 5 out of 5 by from Rochelle is the best. Rochelle was very patient and helpful! She made the process quick and easy!
Date published: 2023-04-16
Rated 3 out of 5 by from Worst since 2007 I've been using Turbo Tax since 2007 and this year was the worst year for using Turbo Tax. I had to uninstall and re-install the software twice. Very disappointed.
Date published: 2023-04-16
Rated 2 out of 5 by from TurboTax has become to expensive I have used TurboTax for the last 5 years due to the platform being the easiest to do by myself. However, over the last two years I've notice that they have become to expensive to file with. You have to pay for everything now. What happen to filing your taxes for free and a small fee.
Date published: 2023-04-16
Rated 3 out of 5 by from Was better years ago In past years, it would show every category exactly the name of the expense and what you entered, now each category just shows the dollar amount, so you have to figure out what to put in each section again, VERY ANNOYING And i was hoping to just enter the values in each box like in previous years.
Date published: 2023-04-16
Rated 2 out of 5 by from Easy but too Expensive. Turbo tax is easy to use but the price is way too high
Date published: 2023-04-16
Rated 5 out of 5 by from Love me some TurboTax! TurboTax is incredibly intuitive and easy to use. The progress status and updates along the way give me confidence and peace of mind. I especially like the verbiage used along the way. It is very "natural language"; It's like how a real person would communicate.
Date published: 2023-04-16
Rated 5 out of 5 by from Gets easier year over year! If you are a long-term Turbo Tax user, information easily flows over to next year. It is intuitive of past activity to make sure you don't miss anything. Tried competitor's software one year to try and save a few bucks, but not the same smooth experience! Turbo Tax is the best.
Date published: 2023-04-16
Rated 5 out of 5 by from Fast & Easy Took less than an hour!!! So Easy and made sure I didn’t forget anything!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2126