TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
Tedrow812 from
Great
Easy to use except for rating... So I guess I have to write a longer review....grrrrr
Date published: 2023-04-16
Rated 3 out of 5 by
SadAboutTurboTax from
Turbo Tax have gotten more expensive every year.
I can no long afford to use this app after many decades of use. An in person tax preparation specialist is way cheaper for the same services and I’m doing all the work and paying he same. Plus when Turbo Tax finds an error is is difficult to correct it with the special view fields that only allow one edit section at a time and makes it more likely to create more errors. I’m a very sad user and soon to be ex-user. You would think long time repeated users would pay less, but no, paying more. Almost $200 for the basic service, not expert or web assistants.
Date published: 2023-04-16
Rated 5 out of 5 by
Thomp90 from
Very User Friendly
I had several small issues and TurboTax provided speedy reliable help.
Date published: 2023-04-16
Rated 4 out of 5 by
PJDSWP from
Old Method
I liked the old method of downloading Turbotax and doing it on my computer better than the on-line version
Date published: 2023-04-16
Rated 5 out of 5 by
NoNamesgiven from
Helps make it easy
Great flowing questions to maximize and complete returns
Date published: 2023-04-16
Rated 1 out of 5 by
oiasdjfla from
Too expensive and too cumbersome
I can't believe I just paid $150+ to do my own taxes. I got married this year and couldn't merge our accounts. Got stuck in several loops while doing my taxes.
Date published: 2023-04-16
Rated 2 out of 5 by
Jerome75 from
Support is not good
I have Turbotax Deluxe which says I can download of 5 computers but they had been have the same operating systems. I needed one on Windows and one on Mac and that ended up as a fail. I had to buy the product a second time to use it on both. That wasn't cool Turbotax
Date published: 2023-04-16
Rated 5 out of 5 by
John P77540 from
It worked!
Good improvements on interface and ease of use. Nice job.
Date published: 2023-04-16
Rated 5 out of 5 by
Jazzyday from
Easy enough for complicated taxes
Pros: Easy, gives options to do what's best, great refund, gave me more experience Con: additional fee to pay with refund, difficult to go back and add credit card, it seems you are still paying with refund and paying fee until you confirm
Date published: 2023-04-16
Rated 5 out of 5 by
kenny999999 from
great
great it was super easy and simple got it done right away
All TurboTax® Offerings Reviews - Page 2124
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Tedrow812 from
Great
Easy to use except for rating... So I guess I have to write a longer review....grrrrr
Date published: 2023-04-16
Rated 3 out of 5 by
SadAboutTurboTax from
Turbo Tax have gotten more expensive every year.
I can no long afford to use this app after many decades of use. An in person tax preparation specialist is way cheaper for the same services and I’m doing all the work and paying he same. Plus when Turbo Tax finds an error is is difficult to correct it with the special view fields that only allow one edit section at a time and makes it more likely to create more errors. I’m a very sad user and soon to be ex-user. You would think long time repeated users would pay less, but no, paying more. Almost $200 for the basic service, not expert or web assistants.
Date published: 2023-04-16
Rated 5 out of 5 by
Thomp90 from
Very User Friendly
I had several small issues and TurboTax provided speedy reliable help.
Date published: 2023-04-16
Rated 4 out of 5 by
PJDSWP from
Old Method
I liked the old method of downloading Turbotax and doing it on my computer better than the on-line version
Date published: 2023-04-16
Rated 5 out of 5 by
NoNamesgiven from
Helps make it easy
Great flowing questions to maximize and complete returns
Date published: 2023-04-16
Rated 1 out of 5 by
oiasdjfla from
Too expensive and too cumbersome
I can't believe I just paid $150+ to do my own taxes. I got married this year and couldn't merge our accounts. Got stuck in several loops while doing my taxes.
Date published: 2023-04-16
Rated 2 out of 5 by
Jerome75 from
Support is not good
I have Turbotax Deluxe which says I can download of 5 computers but they had been have the same operating systems. I needed one on Windows and one on Mac and that ended up as a fail. I had to buy the product a second time to use it on both. That wasn't cool Turbotax
Date published: 2023-04-16
Rated 5 out of 5 by
John P77540 from
It worked!
Good improvements on interface and ease of use. Nice job.
Date published: 2023-04-16
Rated 5 out of 5 by
Jazzyday from
Easy enough for complicated taxes
Pros: Easy, gives options to do what's best, great refund, gave me more experience Con: additional fee to pay with refund, difficult to go back and add credit card, it seems you are still paying with refund and paying fee until you confirm
Date published: 2023-04-16
Rated 5 out of 5 by
kenny999999 from
great
great it was super easy and simple got it done right away
All TurboTax® Offerings Reviews - Page 2124
Date published: 2023-04-16