TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Great Easy to use except for rating... So I guess I have to write a longer review....grrrrr
Date published: 2023-04-16
Rated 3 out of 5 by from Turbo Tax have gotten more expensive every year. I can no long afford to use this app after many decades of use. An in person tax preparation specialist is way cheaper for the same services and I’m doing all the work and paying he same. Plus when Turbo Tax finds an error is is difficult to correct it with the special view fields that only allow one edit section at a time and makes it more likely to create more errors. I’m a very sad user and soon to be ex-user. You would think long time repeated users would pay less, but no, paying more. Almost $200 for the basic service, not expert or web assistants.
Date published: 2023-04-16
Rated 5 out of 5 by from Very User Friendly I had several small issues and TurboTax provided speedy reliable help.
Date published: 2023-04-16
Rated 4 out of 5 by from Old Method I liked the old method of downloading Turbotax and doing it on my computer better than the on-line version
Date published: 2023-04-16
Rated 5 out of 5 by from Helps make it easy Great flowing questions to maximize and complete returns
Date published: 2023-04-16
Rated 1 out of 5 by from Too expensive and too cumbersome I can't believe I just paid $150+ to do my own taxes. I got married this year and couldn't merge our accounts. Got stuck in several loops while doing my taxes.
Date published: 2023-04-16
Rated 2 out of 5 by from Support is not good I have Turbotax Deluxe which says I can download of 5 computers but they had been have the same operating systems. I needed one on Windows and one on Mac and that ended up as a fail. I had to buy the product a second time to use it on both. That wasn't cool Turbotax
Date published: 2023-04-16
Rated 5 out of 5 by from It worked! Good improvements on interface and ease of use. Nice job.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy enough for complicated taxes Pros: Easy, gives options to do what's best, great refund, gave me more experience Con: additional fee to pay with refund, difficult to go back and add credit card, it seems you are still paying with refund and paying fee until you confirm
Date published: 2023-04-16
Rated 5 out of 5 by from great great it was super easy and simple got it done right away
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2124
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great Easy to use except for rating... So I guess I have to write a longer review....grrrrr
Date published: 2023-04-16
Rated 3 out of 5 by from Turbo Tax have gotten more expensive every year. I can no long afford to use this app after many decades of use. An in person tax preparation specialist is way cheaper for the same services and I’m doing all the work and paying he same. Plus when Turbo Tax finds an error is is difficult to correct it with the special view fields that only allow one edit section at a time and makes it more likely to create more errors. I’m a very sad user and soon to be ex-user. You would think long time repeated users would pay less, but no, paying more. Almost $200 for the basic service, not expert or web assistants.
Date published: 2023-04-16
Rated 5 out of 5 by from Very User Friendly I had several small issues and TurboTax provided speedy reliable help.
Date published: 2023-04-16
Rated 4 out of 5 by from Old Method I liked the old method of downloading Turbotax and doing it on my computer better than the on-line version
Date published: 2023-04-16
Rated 5 out of 5 by from Helps make it easy Great flowing questions to maximize and complete returns
Date published: 2023-04-16
Rated 1 out of 5 by from Too expensive and too cumbersome I can't believe I just paid $150+ to do my own taxes. I got married this year and couldn't merge our accounts. Got stuck in several loops while doing my taxes.
Date published: 2023-04-16
Rated 2 out of 5 by from Support is not good I have Turbotax Deluxe which says I can download of 5 computers but they had been have the same operating systems. I needed one on Windows and one on Mac and that ended up as a fail. I had to buy the product a second time to use it on both. That wasn't cool Turbotax
Date published: 2023-04-16
Rated 5 out of 5 by from It worked! Good improvements on interface and ease of use. Nice job.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy enough for complicated taxes Pros: Easy, gives options to do what's best, great refund, gave me more experience Con: additional fee to pay with refund, difficult to go back and add credit card, it seems you are still paying with refund and paying fee until you confirm
Date published: 2023-04-16
Rated 5 out of 5 by from great great it was super easy and simple got it done right away
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2124