TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281648 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Love Doing my taxes from my couch I've always had my taxes done by someone else. This is the second year in a row I have used Turbo Tax. I highly recommend it!
Date published: 2021-05-06
Rated 5 out of 5 by from Excellent as always 'Been using TTax now for many years. Still super happy Very easy to follow and use, written in plain english, cant beat the price
Date published: 2021-05-06
Rated 5 out of 5 by from I love TurboTax Live Premier! I had some uncommon situations last year and I was a little hesitant to prepare my returns without some oversight. It was awesome to be able to receive a call and have a conversation to get ALL of my questions answered. I will most likely use this option going forward.
Date published: 2021-05-06
Rated 3 out of 5 by from Too many ads It's pretty good but it's annoying to have to click past the ads to upgrade all the time, especially when I want to go back and check something.
Date published: 2021-05-06
Rated 1 out of 5 by from Poor Customer Service The customer service that I received from the expert Stacey is the only reason that I completed my taxes with TurboTax after 3 months of poor customer service from two different experts. When I called to cancel the full service, she apologized and completed my taxes on time. Also, answered all my questions.
Date published: 2021-05-06
Rated 5 out of 5 by from Great Tax Software The sequence of pages and guides are helpful. Difficult return this year handled by TurboTax - MUCH less expensive than H&R!.
Date published: 2021-05-06
Rated 5 out of 5 by from As Easy as they claimed it would be The only easier way of doing my taxes is CPA; I can't afford that though.
Date published: 2021-05-06
Rated 1 out of 5 by from free turbo tax got all the way through an hour of inputting info into "FREE" turbo tax, then could not file without paying a 110.00 fee to upgrade to deluxe version. NOT HAPPY. ... so much for free turbo tax!
Date published: 2021-05-06
Rated 5 out of 5 by from TURBO TAX IS GREAT It was great! Kathi was very nice to talk to. thank you!
Date published: 2021-05-06
Rated 5 out of 5 by from TurboTax to the rescue After a more complicated tax situation left me feeling not confident with the service I received from another vendor last year, I returned to TurboTax and used their full service premier service and got expert help that left me feeling confident in the preparation done by TurboTax. Thank you!
Date published: 2021-05-06
All TurboTax® Offerings Reviews - Page 2102
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love Doing my taxes from my couch I've always had my taxes done by someone else. This is the second year in a row I have used Turbo Tax. I highly recommend it!
Date published: 2021-05-06
Rated 5 out of 5 by from Excellent as always 'Been using TTax now for many years. Still super happy Very easy to follow and use, written in plain english, cant beat the price
Date published: 2021-05-06
Rated 5 out of 5 by from I love TurboTax Live Premier! I had some uncommon situations last year and I was a little hesitant to prepare my returns without some oversight. It was awesome to be able to receive a call and have a conversation to get ALL of my questions answered. I will most likely use this option going forward.
Date published: 2021-05-06
Rated 3 out of 5 by from Too many ads It's pretty good but it's annoying to have to click past the ads to upgrade all the time, especially when I want to go back and check something.
Date published: 2021-05-06
Rated 1 out of 5 by from Poor Customer Service The customer service that I received from the expert Stacey is the only reason that I completed my taxes with TurboTax after 3 months of poor customer service from two different experts. When I called to cancel the full service, she apologized and completed my taxes on time. Also, answered all my questions.
Date published: 2021-05-06
Rated 5 out of 5 by from Great Tax Software The sequence of pages and guides are helpful. Difficult return this year handled by TurboTax - MUCH less expensive than H&R!.
Date published: 2021-05-06
Rated 5 out of 5 by from As Easy as they claimed it would be The only easier way of doing my taxes is CPA; I can't afford that though.
Date published: 2021-05-06
Rated 1 out of 5 by from free turbo tax got all the way through an hour of inputting info into "FREE" turbo tax, then could not file without paying a 110.00 fee to upgrade to deluxe version. NOT HAPPY. ... so much for free turbo tax!
Date published: 2021-05-06
Rated 5 out of 5 by from TURBO TAX IS GREAT It was great! Kathi was very nice to talk to. thank you!
Date published: 2021-05-06
Rated 5 out of 5 by from TurboTax to the rescue After a more complicated tax situation left me feeling not confident with the service I received from another vendor last year, I returned to TurboTax and used their full service premier service and got expert help that left me feeling confident in the preparation done by TurboTax. Thank you!
Date published: 2021-05-06
All TurboTax® Offerings Reviews - Page 2102