TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281641 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Easy to use in entering all information required I loved the ease in preparing this year's taxes, yet I had difficulty efiling in the end due to Credit Karma. I declined the option to use Credit Karma but I could not get past the required 'sign in' to Credit Karma. I don't want to have an account with Credit Karma, I just want to efile and complete filing my 2020 Taxes. My efile was rejected and I keep correcting and it will not get past this section to complete filing.
Date published: 2021-08-20
Rated 5 out of 5 by from TTax Saves Time! Accurate step by step assistance is provided in a comprehensive way!
Date published: 2021-08-19
Rated 1 out of 5 by from Unfiled return when I thought Turbotax had efiled I thought this return had been efiled over 1 year ago. I got a letter yesterday from IRS advising that they had not received the return, so I am shocked that I thought Tubotax had acknowledged receipt and filed the return when in fact the return was not filed----I don't understand and am disappointed!!
Date published: 2021-08-19
Rated 5 out of 5 by from GREAT SOFTWARE GREAT SOFTWARE! BEEN USING FOR YEARS. VERY EASY TO USE.
Date published: 2021-08-19
Rated 5 out of 5 by from My Review for Turbo Tax Turbo Tax is great!! I have used them for years and plan to continue using them
Date published: 2021-08-19
Rated 4 out of 5 by from use them every year!!! when I got stuck I was able to call for help which helped alot
Date published: 2021-08-19
Rated 5 out of 5 by from Turbo Tax is awesome. I appreciate turbo tax. It's easy to track. Thanks!
Date published: 2021-08-19
Rated 1 out of 5 by from Zero support and poor explanation of rejection. Terrible job when filing was rejected, but still processed our payment to TurboTax with Turbo speed
Date published: 2021-08-19
Rated 4 out of 5 by from Turbo tax is cool It too late while but I’m hoping now that I finished I can get my taxes now
Date published: 2021-08-19
Rated 5 out of 5 by from Much easier than their competitor Loved the ease of this program. Had a question and got to talk to a live human being and get the answer!
Date published: 2021-08-19
All TurboTax® Offerings Reviews - Page 211
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy to use in entering all information required I loved the ease in preparing this year's taxes, yet I had difficulty efiling in the end due to Credit Karma. I declined the option to use Credit Karma but I could not get past the required 'sign in' to Credit Karma. I don't want to have an account with Credit Karma, I just want to efile and complete filing my 2020 Taxes. My efile was rejected and I keep correcting and it will not get past this section to complete filing.
Date published: 2021-08-20
Rated 5 out of 5 by from TTax Saves Time! Accurate step by step assistance is provided in a comprehensive way!
Date published: 2021-08-19
Rated 1 out of 5 by from Unfiled return when I thought Turbotax had efiled I thought this return had been efiled over 1 year ago. I got a letter yesterday from IRS advising that they had not received the return, so I am shocked that I thought Tubotax had acknowledged receipt and filed the return when in fact the return was not filed----I don't understand and am disappointed!!
Date published: 2021-08-19
Rated 5 out of 5 by from GREAT SOFTWARE GREAT SOFTWARE! BEEN USING FOR YEARS. VERY EASY TO USE.
Date published: 2021-08-19
Rated 5 out of 5 by from My Review for Turbo Tax Turbo Tax is great!! I have used them for years and plan to continue using them
Date published: 2021-08-19
Rated 4 out of 5 by from use them every year!!! when I got stuck I was able to call for help which helped alot
Date published: 2021-08-19
Rated 5 out of 5 by from Turbo Tax is awesome. I appreciate turbo tax. It's easy to track. Thanks!
Date published: 2021-08-19
Rated 1 out of 5 by from Zero support and poor explanation of rejection. Terrible job when filing was rejected, but still processed our payment to TurboTax with Turbo speed
Date published: 2021-08-19
Rated 4 out of 5 by from Turbo tax is cool It too late while but I’m hoping now that I finished I can get my taxes now
Date published: 2021-08-19
Rated 5 out of 5 by from Much easier than their competitor Loved the ease of this program. Had a question and got to talk to a live human being and get the answer!
Date published: 2021-08-19
All TurboTax® Offerings Reviews - Page 211