TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from I have used TurboTax for over 20 Years This year was very disappointing with the user experience. When it came time to review my Federal, I had several errors. These errors were due to TurboTax not prompting me for information related to my previous entries. It is very disappointing that my tax preparation software would not know to prompt the user to enter required information based on the previous entries. I will use TurboTax again for 2023, however, if this same issue occurs, I will be looking for a new tax preparation software to use. Once again, very frustrating and disappointing.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is awesome Fast, east, efficient. Nuff said............................................
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax easy SIMPLE AND EASY. Fast and simple. Getting good refunds
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is so helpful! TurboTax always asks about something I didn't think about that ends up getting me a bigger return.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is a good tool for tax returns! Turbo Tax Deluxe is an excellent way to get your taxes completed with great assistance along the process. I would recommend it to others whether completing their taxes themselves or seeking professional assistance. Turbo Tax is excellent!
Date published: 2023-04-16
Rated 5 out of 5 by from Whew! Done! My husband always did the taxes...I had others do it for me for the past few years. My daughter encouraged me to do it this year. Loved Turbo, was easy even for me who really doesn't enjoy this stuff. :)
Date published: 2023-04-16
Rated 5 out of 5 by from So easy to use! Wonderful! So much easier to use than other sites. Appreciate the professional support and service.
Date published: 2023-04-16
Rated 4 out of 5 by from Tax filing was made very easy and smooth Very good processing. and your website was full of good answers for processing.
Date published: 2023-04-16
Rated 2 out of 5 by from Hilarious to spend $200 to owe $3500 at the end was forced to pay for the upgraded version of turbotax to accommodate my freelancing tax situation- I filled in all of the blanks myself anyway, only received "help" in the form of the checks and estimates that TurboTax did in the background, and ended up owing more than I've ever owed in my life
Date published: 2023-04-16
Rated 5 out of 5 by from I like Turbotax I like turbotax. It's painful that the State of Connecticut doesn't accept credit card payments form turbotax
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2096
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from I have used TurboTax for over 20 Years This year was very disappointing with the user experience. When it came time to review my Federal, I had several errors. These errors were due to TurboTax not prompting me for information related to my previous entries. It is very disappointing that my tax preparation software would not know to prompt the user to enter required information based on the previous entries. I will use TurboTax again for 2023, however, if this same issue occurs, I will be looking for a new tax preparation software to use. Once again, very frustrating and disappointing.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is awesome Fast, east, efficient. Nuff said............................................
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax easy SIMPLE AND EASY. Fast and simple. Getting good refunds
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is so helpful! TurboTax always asks about something I didn't think about that ends up getting me a bigger return.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is a good tool for tax returns! Turbo Tax Deluxe is an excellent way to get your taxes completed with great assistance along the process. I would recommend it to others whether completing their taxes themselves or seeking professional assistance. Turbo Tax is excellent!
Date published: 2023-04-16
Rated 5 out of 5 by from Whew! Done! My husband always did the taxes...I had others do it for me for the past few years. My daughter encouraged me to do it this year. Loved Turbo, was easy even for me who really doesn't enjoy this stuff. :)
Date published: 2023-04-16
Rated 5 out of 5 by from So easy to use! Wonderful! So much easier to use than other sites. Appreciate the professional support and service.
Date published: 2023-04-16
Rated 4 out of 5 by from Tax filing was made very easy and smooth Very good processing. and your website was full of good answers for processing.
Date published: 2023-04-16
Rated 2 out of 5 by from Hilarious to spend $200 to owe $3500 at the end was forced to pay for the upgraded version of turbotax to accommodate my freelancing tax situation- I filled in all of the blanks myself anyway, only received "help" in the form of the checks and estimates that TurboTax did in the background, and ended up owing more than I've ever owed in my life
Date published: 2023-04-16
Rated 5 out of 5 by from I like Turbotax I like turbotax. It's painful that the State of Connecticut doesn't accept credit card payments form turbotax
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2096