TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Easy to use Easy to use. Just make sure to read everything. Easy to skip things
Date published: 2021-03-27
Rated 5 out of 5 by from Easy to use TurboTax was easy to use, especially since a lot of the information was already there from last year. I only had to update information and Turbotax did the rest!
Date published: 2021-03-27
Rated 5 out of 5 by from 5 STARS FOR FRANKLIN We have been using a variety of Tax preparers over the past 8 years and each year are disappointed with the service. Last year we found our taxes weren't even filed on time and we had nasty IRS letters and penalties. But, we still had to pay the Tax preparer as though he had done a good job. We have used Intuit products (PAYROLL) for years. They always stood by us with our business and through an IRS Audit. We decided to try Turbotax FULL service, as we are not ready to go it alone yet. We were blessed to get Franklin (an Enrolled Agent) with many years of tax preparation experience. He was thoughtful, kind, caring and comprehensive. He asked more tax related questions than anyone has in 5 years. He completed our 2020 TAX in less than a week, walking us through the upload process and preparation. We waited another week for the INTUIT TAX Review. The price was very reasonable. We had confirmation that it was e-filed. Franklin stayed in contact for any lingering questions. We will definitely use the service again. We still are not certain what the MAX service is yet. Thank you to Franklin and Turbotax for a much more pleasant TAX Filing experience,
Date published: 2021-03-27
Rated 5 out of 5 by from Easy Quick & easy - I've never used Free File before, but it was very nice.
Date published: 2021-03-27
Rated 5 out of 5 by from Great free service We are going on five years with Turbo Tax, It is always so easy and very thorough and free is the best part.
Date published: 2021-03-27
Rated 5 out of 5 by from Easy and Fast! This was my first time doing my taxes without lots of help from my parents, and Turbo tax made it simple, fast and enjoyable. Highly recommend!
Date published: 2021-03-27
Rated 5 out of 5 by from Turbo tax way to go Best way to enter all info needed for taxes and no extra cost for tax preparation.
Date published: 2021-03-27
Rated 4 out of 5 by from Good This went smooth and quick I love that everything can be downloaded quickly and you are not searching for documents to finish.
Date published: 2021-03-27
Rated 5 out of 5 by from Easy and fast, simple to understand Great product, guides you through the filing process with excellent recommendations along the way. You can stop on one day and easily pick back days later right where you left off. Filing taxes is not enjoyable but using Turbo Tax made it a lot less painful.
Date published: 2021-03-27
Rated 4 out of 5 by from Turbo Tax is good. Things went well. I got advice about deductions I needed on time. The last advice was super, because it was quick and solved a problem with the Turbo Tax software. The Software told me my state withholding ID numbers were a problem, length and no hyphen. I checked all of the W-2 and 1099s but they were correct. The final person helped me know to change the letters to lower case.
Date published: 2021-03-27
All TurboTax® Offerings Reviews - Page 2084
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Easy to use Easy to use. Just make sure to read everything. Easy to skip things
Date published: 2021-03-27
Rated 5 out of 5 by from Easy to use TurboTax was easy to use, especially since a lot of the information was already there from last year. I only had to update information and Turbotax did the rest!
Date published: 2021-03-27
Rated 5 out of 5 by from 5 STARS FOR FRANKLIN We have been using a variety of Tax preparers over the past 8 years and each year are disappointed with the service. Last year we found our taxes weren't even filed on time and we had nasty IRS letters and penalties. But, we still had to pay the Tax preparer as though he had done a good job. We have used Intuit products (PAYROLL) for years. They always stood by us with our business and through an IRS Audit. We decided to try Turbotax FULL service, as we are not ready to go it alone yet. We were blessed to get Franklin (an Enrolled Agent) with many years of tax preparation experience. He was thoughtful, kind, caring and comprehensive. He asked more tax related questions than anyone has in 5 years. He completed our 2020 TAX in less than a week, walking us through the upload process and preparation. We waited another week for the INTUIT TAX Review. The price was very reasonable. We had confirmation that it was e-filed. Franklin stayed in contact for any lingering questions. We will definitely use the service again. We still are not certain what the MAX service is yet. Thank you to Franklin and Turbotax for a much more pleasant TAX Filing experience,
Date published: 2021-03-27
Rated 5 out of 5 by from Easy Quick & easy - I've never used Free File before, but it was very nice.
Date published: 2021-03-27
Rated 5 out of 5 by from Great free service We are going on five years with Turbo Tax, It is always so easy and very thorough and free is the best part.
Date published: 2021-03-27
Rated 5 out of 5 by from Easy and Fast! This was my first time doing my taxes without lots of help from my parents, and Turbo tax made it simple, fast and enjoyable. Highly recommend!
Date published: 2021-03-27
Rated 5 out of 5 by from Turbo tax way to go Best way to enter all info needed for taxes and no extra cost for tax preparation.
Date published: 2021-03-27
Rated 4 out of 5 by from Good This went smooth and quick I love that everything can be downloaded quickly and you are not searching for documents to finish.
Date published: 2021-03-27
Rated 5 out of 5 by from Easy and fast, simple to understand Great product, guides you through the filing process with excellent recommendations along the way. You can stop on one day and easily pick back days later right where you left off. Filing taxes is not enjoyable but using Turbo Tax made it a lot less painful.
Date published: 2021-03-27
Rated 4 out of 5 by from Turbo Tax is good. Things went well. I got advice about deductions I needed on time. The last advice was super, because it was quick and solved a problem with the Turbo Tax software. The Software told me my state withholding ID numbers were a problem, length and no hyphen. I checked all of the W-2 and 1099s but they were correct. The final person helped me know to change the letters to lower case.
Date published: 2021-03-27
All TurboTax® Offerings Reviews - Page 2084