TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Turbo Tax Frustration I was frustrated that there was no easy indicator that I was not using the Turbo Tax I purchased through Costco. As a consequence, I ended up just paying for Turbo Tax again. What a waste!!!!!!
Date published: 2023-04-16
Rated 1 out of 5 by from Turbo tax software through credit karma To use the turbo tax software through credit karma is plainly a joke because I'm having to pay for the soft ware, federal, and state which I feel it's a ripoff. It's bad enough every inflation is very high and in order to survive a person has to make a six figure income just to survive. I will not be using turbo tax in the future at all and I will let people know about this.
Date published: 2023-04-16
Rated 2 out of 5 by from Clunky UI UI is very clunky, mouse kept disappearing and had to close the software and restart. It took a couple of minutes each time I needed to enter payment information for the fields to open up and allow me to type credit card info.
Date published: 2023-04-16
Rated 5 out of 5 by from Love Turbo Tax I have used Turbo Tax for years and love that I don't have to remember everything because they will ask and remind me of what I need. It is fast and easy and there are explanations for everything they ask at the click of a button. I feel my tax return is completed with confidence and I like filing electronically. Plus I can do my State taxes at the same time!
Date published: 2023-04-16
Rated 1 out of 5 by from way too expensive. last time using turbotax used to have free file and also used to cost way less. the fact that i paid 190 which is all the extra money i got this return vs last return is insane. especially since im just getting standard deductions. will not be using again
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to use. Would recommend to anyone easy to use. I was a little bit confused when it came to finishing, Kept taking me in circle and would not let me finish very easy. But for the most part it was simple. Loved the fact that I was able to upload last years information
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo is awesome This is my seventh year using TurboTax and it's been easy and seamless every time.
Date published: 2023-04-16
Rated 5 out of 5 by from GREAT EXPERIENCE! GREAT EXPERIENCE GREAT EXPERIENCE GREAT EXPERIENCE
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax It works well. I one two unique issues I could not resolve this year. 1. it would not accept my request for audit protection and paying with my credit card. It kept taking me to login and then saying try again later. 2. I kept getting final review option about a K-1 saying an income was not entered. It was there, taken directly from the K-1 but still said it was missing and would not process final filing of return. I called for help from Turbo Tax, agent looked over my forms and finally told me to cancel and reenter that K-1 info. I did, but it still would not allow me to file.
Date published: 2023-04-16
Rated 1 out of 5 by from OVER CHARGERED YOU ADVERTISE NO CHARGE FOR DOING YOUR TAXES, MINE WERE VERY SIMPLE,NOTHING COMPLICATED, STANDARD STATE AND FEDERAL. YOU CHARGED ME A $ 120.00 THE OTHER GUYS WOULD HAVE DONE IT FOR FREE, VERY DISAPOINTED!!!!!!!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2039
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax Frustration I was frustrated that there was no easy indicator that I was not using the Turbo Tax I purchased through Costco. As a consequence, I ended up just paying for Turbo Tax again. What a waste!!!!!!
Date published: 2023-04-16
Rated 1 out of 5 by from Turbo tax software through credit karma To use the turbo tax software through credit karma is plainly a joke because I'm having to pay for the soft ware, federal, and state which I feel it's a ripoff. It's bad enough every inflation is very high and in order to survive a person has to make a six figure income just to survive. I will not be using turbo tax in the future at all and I will let people know about this.
Date published: 2023-04-16
Rated 2 out of 5 by from Clunky UI UI is very clunky, mouse kept disappearing and had to close the software and restart. It took a couple of minutes each time I needed to enter payment information for the fields to open up and allow me to type credit card info.
Date published: 2023-04-16
Rated 5 out of 5 by from Love Turbo Tax I have used Turbo Tax for years and love that I don't have to remember everything because they will ask and remind me of what I need. It is fast and easy and there are explanations for everything they ask at the click of a button. I feel my tax return is completed with confidence and I like filing electronically. Plus I can do my State taxes at the same time!
Date published: 2023-04-16
Rated 1 out of 5 by from way too expensive. last time using turbotax used to have free file and also used to cost way less. the fact that i paid 190 which is all the extra money i got this return vs last return is insane. especially since im just getting standard deductions. will not be using again
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to use. Would recommend to anyone easy to use. I was a little bit confused when it came to finishing, Kept taking me in circle and would not let me finish very easy. But for the most part it was simple. Loved the fact that I was able to upload last years information
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo is awesome This is my seventh year using TurboTax and it's been easy and seamless every time.
Date published: 2023-04-16
Rated 5 out of 5 by from GREAT EXPERIENCE! GREAT EXPERIENCE GREAT EXPERIENCE GREAT EXPERIENCE
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax It works well. I one two unique issues I could not resolve this year. 1. it would not accept my request for audit protection and paying with my credit card. It kept taking me to login and then saying try again later. 2. I kept getting final review option about a K-1 saying an income was not entered. It was there, taken directly from the K-1 but still said it was missing and would not process final filing of return. I called for help from Turbo Tax, agent looked over my forms and finally told me to cancel and reenter that K-1 info. I did, but it still would not allow me to file.
Date published: 2023-04-16
Rated 1 out of 5 by from OVER CHARGERED YOU ADVERTISE NO CHARGE FOR DOING YOUR TAXES, MINE WERE VERY SIMPLE,NOTHING COMPLICATED, STANDARD STATE AND FEDERAL. YOU CHARGED ME A $ 120.00 THE OTHER GUYS WOULD HAVE DONE IT FOR FREE, VERY DISAPOINTED!!!!!!!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2039