TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Easy to Use and Quick Excellent and easy to follow steps.....walks me through everything
Date published: 2022-04-10
Rated 2 out of 5 by from too many errors; glitchy this year Trouble with filing this year. Trouble transferring info to my state form. Trouble submitting for the correct year. Still have not been resolved.
Date published: 2022-04-10
Rated 4 out of 5 by from Good QC checks Helps check FAQs and ensuring all the correct info is registered
Date published: 2022-04-10
Rated 5 out of 5 by from Easy! I enjoy using Turbo Tax. I think this is my 10th year. I hired an accoutant once and didnt see the benefit, knowing how well Turbo Tax leads you through the process. This year I needed a live assist on some of my stock sales and I found the chat agent to be super helpful, stayed on while I went through a few items under review to ensure I was good before ending the chat. I thought that was amazing
Date published: 2022-04-10
Rated 5 out of 5 by from It is great to be able to do taxes this way It was good, there were some clunky parts, but overall it went well and I was able to get the answers to the questions I had.
Date published: 2022-04-10
Rated 5 out of 5 by from Love TurboTax! I love TurboTax it guides you through all of the necessary information needed to get your best refund.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax is the GREATEST. They are so helpful and I had a few concerns with my Tax Returns. I tried on my own and needed to contact TurboTax by phone. The representative was the absolute best. I asked him to share my screen and help me. He pointed the way on my screen and took away all my concerns and restored my confidence. Taxes are complete done and left me happy and a smile on my face. Thanks so much for all the great help.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax makes things simpler Makes doing my own taxes easier, can do at my own pace, whenever I want to before deadlines.
Date published: 2022-04-10
Rated 4 out of 5 by from Very helpful set-up I've used TurboTax for several years and they make it easy to plug in my information. I was even walked through how to put in my new self-employment business with two knowledgeable assistants via chat and phone. Thank you for an easy process. I'll be back next year.
Date published: 2022-04-10
Rated 3 out of 5 by from Time consuming In the end, successful. But having to search for documents as I was going through the form, and because it was a first in selling some stocks, not familiar with forms required. Information was less than clear. Finally, trying to finish up required, account verification steps that were drawn out. Needed were the credit card, my account password (google stored did not work for it), driver's license, bank/check information (twice). Would be nice to have a summary of what was needed to avoid multiple trips to other rooms to find the information.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2039
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to Use and Quick Excellent and easy to follow steps.....walks me through everything
Date published: 2022-04-10
Rated 2 out of 5 by from too many errors; glitchy this year Trouble with filing this year. Trouble transferring info to my state form. Trouble submitting for the correct year. Still have not been resolved.
Date published: 2022-04-10
Rated 4 out of 5 by from Good QC checks Helps check FAQs and ensuring all the correct info is registered
Date published: 2022-04-10
Rated 5 out of 5 by from Easy! I enjoy using Turbo Tax. I think this is my 10th year. I hired an accoutant once and didnt see the benefit, knowing how well Turbo Tax leads you through the process. This year I needed a live assist on some of my stock sales and I found the chat agent to be super helpful, stayed on while I went through a few items under review to ensure I was good before ending the chat. I thought that was amazing
Date published: 2022-04-10
Rated 5 out of 5 by from It is great to be able to do taxes this way It was good, there were some clunky parts, but overall it went well and I was able to get the answers to the questions I had.
Date published: 2022-04-10
Rated 5 out of 5 by from Love TurboTax! I love TurboTax it guides you through all of the necessary information needed to get your best refund.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax is the GREATEST. They are so helpful and I had a few concerns with my Tax Returns. I tried on my own and needed to contact TurboTax by phone. The representative was the absolute best. I asked him to share my screen and help me. He pointed the way on my screen and took away all my concerns and restored my confidence. Taxes are complete done and left me happy and a smile on my face. Thanks so much for all the great help.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax makes things simpler Makes doing my own taxes easier, can do at my own pace, whenever I want to before deadlines.
Date published: 2022-04-10
Rated 4 out of 5 by from Very helpful set-up I've used TurboTax for several years and they make it easy to plug in my information. I was even walked through how to put in my new self-employment business with two knowledgeable assistants via chat and phone. Thank you for an easy process. I'll be back next year.
Date published: 2022-04-10
Rated 3 out of 5 by from Time consuming In the end, successful. But having to search for documents as I was going through the form, and because it was a first in selling some stocks, not familiar with forms required. Information was less than clear. Finally, trying to finish up required, account verification steps that were drawn out. Needed were the credit card, my account password (google stored did not work for it), driver's license, bank/check information (twice). Would be nice to have a summary of what was needed to avoid multiple trips to other rooms to find the information.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2039