TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax has been my go-to Tax return for years now, Good instructions and a great teacher, if there is an area where you have a challenge. Good for young and older folks.
Date published: 2022-04-12
Rated 5 out of 5 by from Awesome job I have been using turbo tax and intuit products for quite some time now. Always great service and easy to use. Marty did an awesome job and offered great communication.
Date published: 2022-04-12
Rated 5 out of 5 by from Awesome! This was the first year of me filing my taxes on my own without my parents help. And you guys did an amazing job always called me back helped me and answered all my questions. Thank you so much
Date published: 2022-04-12
Rated 2 out of 5 by from Horrible Application Performance Turbo Tax basic functionality was as good as usual, but the application performance was horrible in the 2021 version. It appears the application is trying to recalculate for every entry made in a form rather than at completion of a form. This resulted in data entry delays which required up to 30 seconds to enter each piece of information on a form. The more information added, the slower the performance, so the tool progressively performed worse and worse and added a significant amount of time and frustration to completing tax filings for the year. The testing of the application was clearly not fully performed with a mindset on application performance and running multiple scenarios where users would have numerous forms to enter. The software should not have been released in the state it was in.
Date published: 2022-04-12
Rated 5 out of 5 by from Awesome sauce Was nervous at first but I’m the end I loved it. Look forward to filling again
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax is a great service I did engage with a Turbo Tax assistant and she was great!
Date published: 2022-04-12
Rated 4 out of 5 by from Great! Little more than free for most tax filers Easy to use with helpful explanations on terms I was unfamiliar with. The artwork was relaxing as well.
Date published: 2022-04-12
Rated 4 out of 5 by from easy This is a good and usefull tool to complete taxes.
Date published: 2022-04-12
Rated 5 out of 5 by from Easy, Informative, Affordable Turbo Tax is easy and efficient. It is also informative when I have questions.
Date published: 2022-04-12
Rated 2 out of 5 by from State and never a free filing Every year since 2017ish I click the file state for a free button then when I get to the end it says 35 dollars. I hate that I cant ever get my free state.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 2028
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax has been my go-to Tax return for years now, Good instructions and a great teacher, if there is an area where you have a challenge. Good for young and older folks.
Date published: 2022-04-12
Rated 5 out of 5 by from Awesome job I have been using turbo tax and intuit products for quite some time now. Always great service and easy to use. Marty did an awesome job and offered great communication.
Date published: 2022-04-12
Rated 5 out of 5 by from Awesome! This was the first year of me filing my taxes on my own without my parents help. And you guys did an amazing job always called me back helped me and answered all my questions. Thank you so much
Date published: 2022-04-12
Rated 2 out of 5 by from Horrible Application Performance Turbo Tax basic functionality was as good as usual, but the application performance was horrible in the 2021 version. It appears the application is trying to recalculate for every entry made in a form rather than at completion of a form. This resulted in data entry delays which required up to 30 seconds to enter each piece of information on a form. The more information added, the slower the performance, so the tool progressively performed worse and worse and added a significant amount of time and frustration to completing tax filings for the year. The testing of the application was clearly not fully performed with a mindset on application performance and running multiple scenarios where users would have numerous forms to enter. The software should not have been released in the state it was in.
Date published: 2022-04-12
Rated 5 out of 5 by from Awesome sauce Was nervous at first but I’m the end I loved it. Look forward to filling again
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax is a great service I did engage with a Turbo Tax assistant and she was great!
Date published: 2022-04-12
Rated 4 out of 5 by from Great! Little more than free for most tax filers Easy to use with helpful explanations on terms I was unfamiliar with. The artwork was relaxing as well.
Date published: 2022-04-12
Rated 4 out of 5 by from easy This is a good and usefull tool to complete taxes.
Date published: 2022-04-12
Rated 5 out of 5 by from Easy, Informative, Affordable Turbo Tax is easy and efficient. It is also informative when I have questions.
Date published: 2022-04-12
Rated 2 out of 5 by from State and never a free filing Every year since 2017ish I click the file state for a free button then when I get to the end it says 35 dollars. I hate that I cant ever get my free state.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 2028