TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 3 out of 5 by from Turbotaxhassome difficult and problematic issues!! I have used TT for many years but in recent years have had problems with the depreciation of a sailboat that is in the charter business. TT on line does not allow for an 18 year depreciation. 18 years is correct and acknowledged to be so by TT but the on line version does not accept it. So, I have to use the downloaded version. BUT the down loaded version does not work with Chromebook. There may be good reasons for that but it creates difficulties. I hope TT can fix the issue with depreciation in the on line version. This year I used the downloaded version. I had difficulties again with the depreciation of the sailboat asset. TT could not calculate it correctly. It is a very simple calculation. I spent hours trying to figure out the error and finally gave up; went to the forms and overrode the TT erronously calculated depreciation figure. Following TT´s calculation would have cost me several thousand $$$. PLEASE fix this!!!!!!!
Date published: 2023-03-09
Rated 5 out of 5 by from Awesome package this year. It's easy to use. Sorry that the local taxes can't follow suit like federal and state do.
Date published: 2023-03-09
Rated 5 out of 5 by from Very Easy! Great experience, excellent customer service, very easy
Date published: 2023-03-09
Rated 5 out of 5 by from I use TurboTax every year! TurboTax is one of the best programs I use. This year was the first year I ran into a problem with downloading the program updates. The customer support was excellent and resolved the problem while I was on the phone with her.
Date published: 2023-03-09
Rated 5 out of 5 by from One technical issue (beneficiary - none) Teresa very helpful - knowledgable - short wait time
Date published: 2023-03-09
Rated 4 out of 5 by from Too much Easy but too expensive ! It guides you through but I Used to have a business and it was better for that. Mine now is simple and it seems too high
Date published: 2023-03-09
Rated 5 out of 5 by from Turbo Tax is awesome! Great service, but took too long to receive Form 8915F and could not file.
Date published: 2023-03-09
Rated 5 out of 5 by from TurboTax makes this easy The step by step nature of this program makes it so simple to enter the information and make edits if needed. I so appreciate the helpful explanations as I work through each step.
Date published: 2023-03-09
Rated 5 out of 5 by from Turbo Tax Awesome Very Easy to use. Highly Recommend for future clients
Date published: 2023-03-09
Rated 5 out of 5 by from Awesome and Easy This was the first time in years I filed my own taxes and it was so easy and stress free.
Date published: 2023-03-09
All TurboTax® Offerings Reviews - Page 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbotaxhassome difficult and problematic issues!! I have used TT for many years but in recent years have had problems with the depreciation of a sailboat that is in the charter business. TT on line does not allow for an 18 year depreciation. 18 years is correct and acknowledged to be so by TT but the on line version does not accept it. So, I have to use the downloaded version. BUT the down loaded version does not work with Chromebook. There may be good reasons for that but it creates difficulties. I hope TT can fix the issue with depreciation in the on line version. This year I used the downloaded version. I had difficulties again with the depreciation of the sailboat asset. TT could not calculate it correctly. It is a very simple calculation. I spent hours trying to figure out the error and finally gave up; went to the forms and overrode the TT erronously calculated depreciation figure. Following TT´s calculation would have cost me several thousand $$$. PLEASE fix this!!!!!!!
Date published: 2023-03-09
Rated 5 out of 5 by from Awesome package this year. It's easy to use. Sorry that the local taxes can't follow suit like federal and state do.
Date published: 2023-03-09
Rated 5 out of 5 by from Very Easy! Great experience, excellent customer service, very easy
Date published: 2023-03-09
Rated 5 out of 5 by from I use TurboTax every year! TurboTax is one of the best programs I use. This year was the first year I ran into a problem with downloading the program updates. The customer support was excellent and resolved the problem while I was on the phone with her.
Date published: 2023-03-09
Rated 5 out of 5 by from One technical issue (beneficiary - none) Teresa very helpful - knowledgable - short wait time
Date published: 2023-03-09
Rated 4 out of 5 by from Too much Easy but too expensive ! It guides you through but I Used to have a business and it was better for that. Mine now is simple and it seems too high
Date published: 2023-03-09
Rated 5 out of 5 by from Turbo Tax is awesome! Great service, but took too long to receive Form 8915F and could not file.
Date published: 2023-03-09
Rated 5 out of 5 by from TurboTax makes this easy The step by step nature of this program makes it so simple to enter the information and make edits if needed. I so appreciate the helpful explanations as I work through each step.
Date published: 2023-03-09
Rated 5 out of 5 by from Turbo Tax Awesome Very Easy to use. Highly Recommend for future clients
Date published: 2023-03-09
Rated 5 out of 5 by from Awesome and Easy This was the first time in years I filed my own taxes and it was so easy and stress free.
Date published: 2023-03-09
All TurboTax® Offerings Reviews - Page 2022