TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
FrederickMex from
Turbotaxhassome difficult and problematic issues!!
I have used TT for many years but in recent years have had problems with the depreciation of a sailboat that is in the charter business. TT on line does not allow for an 18 year depreciation. 18 years is correct and acknowledged to be so by TT but the on line version does not accept it. So, I have to use the downloaded version. BUT the down loaded version does not work with Chromebook. There may be good reasons for that but it creates difficulties. I hope TT can fix the issue with depreciation in the on line version. This year I used the downloaded version. I had difficulties again with the depreciation of the sailboat asset. TT could not calculate it correctly. It is a very simple calculation. I spent hours trying to figure out the error and finally gave up; went to the forms and overrode the TT erronously calculated depreciation figure. Following TT´s calculation would have cost me several thousand $$$. PLEASE fix this!!!!!!!
Date published: 2023-03-09
Rated 5 out of 5 by
Income guy 2022 from
Awesome package this year.
It's easy to use. Sorry that the local taxes can't follow suit like federal and state do.
Date published: 2023-03-09
Rated 5 out of 5 by
RBH123 from
Very Easy!
Great experience, excellent customer service, very easy
Date published: 2023-03-09
Rated 5 out of 5 by
Randy3159 from
I use TurboTax every year!
TurboTax is one of the best programs I use. This year was the first year I ran into a problem with downloading the program updates. The customer support was excellent and resolved the problem while I was on the phone with her.
Date published: 2023-03-09
Rated 5 out of 5 by
Mike4723 from
One technical issue (beneficiary - none)
Teresa very helpful - knowledgable - short wait time
Date published: 2023-03-09
Rated 4 out of 5 by
Captain cracker of argh from
Too much
Easy but too expensive ! It guides you through but I Used to have a business and it was better for that. Mine now is simple and it seems too high
Date published: 2023-03-09
Rated 5 out of 5 by
CTL1 from
Turbo Tax is awesome!
Great service, but took too long to receive Form 8915F and could not file.
Date published: 2023-03-09
Rated 5 out of 5 by
Nathan76 from
TurboTax makes this easy
The step by step nature of this program makes it so simple to enter the information and make edits if needed. I so appreciate the helpful explanations as I work through each step.
Date published: 2023-03-09
Rated 5 out of 5 by
null from
Turbo Tax Awesome
Very Easy to use. Highly Recommend for future clients
Date published: 2023-03-09
Rated 5 out of 5 by
Mommymvp from
Awesome and Easy
This was the first time in years I filed my own taxes and it was so easy and stress free.
All TurboTax® Offerings Reviews - Page 2022
Date published: 2023-03-09
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
FrederickMex from
Turbotaxhassome difficult and problematic issues!!
I have used TT for many years but in recent years have had problems with the depreciation of a sailboat that is in the charter business. TT on line does not allow for an 18 year depreciation. 18 years is correct and acknowledged to be so by TT but the on line version does not accept it. So, I have to use the downloaded version. BUT the down loaded version does not work with Chromebook. There may be good reasons for that but it creates difficulties. I hope TT can fix the issue with depreciation in the on line version. This year I used the downloaded version. I had difficulties again with the depreciation of the sailboat asset. TT could not calculate it correctly. It is a very simple calculation. I spent hours trying to figure out the error and finally gave up; went to the forms and overrode the TT erronously calculated depreciation figure. Following TT´s calculation would have cost me several thousand $$$. PLEASE fix this!!!!!!!
Date published: 2023-03-09
Rated 5 out of 5 by
Income guy 2022 from
Awesome package this year.
It's easy to use. Sorry that the local taxes can't follow suit like federal and state do.
Date published: 2023-03-09
Rated 5 out of 5 by
RBH123 from
Very Easy!
Great experience, excellent customer service, very easy
Date published: 2023-03-09
Rated 5 out of 5 by
Randy3159 from
I use TurboTax every year!
TurboTax is one of the best programs I use. This year was the first year I ran into a problem with downloading the program updates. The customer support was excellent and resolved the problem while I was on the phone with her.
Date published: 2023-03-09
Rated 5 out of 5 by
Mike4723 from
One technical issue (beneficiary - none)
Teresa very helpful - knowledgable - short wait time
Date published: 2023-03-09
Rated 4 out of 5 by
Captain cracker of argh from
Too much
Easy but too expensive ! It guides you through but I Used to have a business and it was better for that. Mine now is simple and it seems too high
Date published: 2023-03-09
Rated 5 out of 5 by
CTL1 from
Turbo Tax is awesome!
Great service, but took too long to receive Form 8915F and could not file.
Date published: 2023-03-09
Rated 5 out of 5 by
Nathan76 from
TurboTax makes this easy
The step by step nature of this program makes it so simple to enter the information and make edits if needed. I so appreciate the helpful explanations as I work through each step.
Date published: 2023-03-09
Rated 5 out of 5 by
null from
Turbo Tax Awesome
Very Easy to use. Highly Recommend for future clients
Date published: 2023-03-09
Rated 5 out of 5 by
Mommymvp from
Awesome and Easy
This was the first time in years I filed my own taxes and it was so easy and stress free.
All TurboTax® Offerings Reviews - Page 2022
Date published: 2023-03-09