TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
mm1799 from
Had to do everything twice. Previous Year needed
Previous year needed higher level. rather than let you downgrade have to reset everything and redo all the work just to chose the appropriate level. might have bought deluxe if could have just switched, but after doing all the work again chose the free. money lost for stupid decisions. no help from their help system and calling was worthless. nearly switched companies just to not deal with it
Date published: 2023-04-16
Rated 5 out of 5 by
MMLWvegas from
So Easy!
The process was simple and fast. I finished my Federal return in about an hour, including digging up all the documents I needed.
Date published: 2023-04-16
Rated 5 out of 5 by
TwinHFarm from
Love Turbo Tax!
So easy to use…step by step guides and so easy to find answers when you have questions!
Date published: 2023-04-16
Rated 5 out of 5 by
Marinalj from
Tax preperation
Delinda was very helpful and made this process easy for me when I have a lot going on.
Date published: 2023-04-16
Rated 5 out of 5 by
TeamB187 from
Simple and Easy
Turbo tax is easy and help you navigate all the tax laws to ensure your refund is accurate
Date published: 2023-04-16
Rated 4 out of 5 by
Lees J051403 from
TurboTax is there if you need it.
TurboTax was extremely helpful. The discrepancy between a 4 star rating and 5 is because I am paying for them to handle my tax return and they offer- for more money- a "safer" way to file. I don't feel that this should be dependent on a consumers willingness to pay. They should have it as safe as possible for all people using their services.
Date published: 2023-04-16
Rated 4 out of 5 by
MASBeloved from
Turbo is AWESOME!
Turbo Tax has been user friendly with an element of fun.
Date published: 2023-04-16
Rated 5 out of 5 by
verytallguy from
Easy
Process was fluid and easy, no issues with the refund process.
Date published: 2023-04-16
Rated 1 out of 5 by
noquickinstallation from
turbo tax is a waste of my time and money.
no. i purchased a turbo tax disk -Premier for 98$ and the license code could not be entered into the box. i called turbo tax for help and he was no assistance whatsoever. i have paid twice for turbo tax, took 7 hours of my days to try to work program . nope next year switching.
Date published: 2023-04-16
Rated 5 out of 5 by
AewtrhEW from
turbo tax is awesome
8 years using turbo tax and not gets easier every year!
All TurboTax® Offerings Reviews - Page 2006
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
mm1799 from
Had to do everything twice. Previous Year needed
Previous year needed higher level. rather than let you downgrade have to reset everything and redo all the work just to chose the appropriate level. might have bought deluxe if could have just switched, but after doing all the work again chose the free. money lost for stupid decisions. no help from their help system and calling was worthless. nearly switched companies just to not deal with it
Date published: 2023-04-16
Rated 5 out of 5 by
MMLWvegas from
So Easy!
The process was simple and fast. I finished my Federal return in about an hour, including digging up all the documents I needed.
Date published: 2023-04-16
Rated 5 out of 5 by
TwinHFarm from
Love Turbo Tax!
So easy to use…step by step guides and so easy to find answers when you have questions!
Date published: 2023-04-16
Rated 5 out of 5 by
Marinalj from
Tax preperation
Delinda was very helpful and made this process easy for me when I have a lot going on.
Date published: 2023-04-16
Rated 5 out of 5 by
TeamB187 from
Simple and Easy
Turbo tax is easy and help you navigate all the tax laws to ensure your refund is accurate
Date published: 2023-04-16
Rated 4 out of 5 by
Lees J051403 from
TurboTax is there if you need it.
TurboTax was extremely helpful. The discrepancy between a 4 star rating and 5 is because I am paying for them to handle my tax return and they offer- for more money- a "safer" way to file. I don't feel that this should be dependent on a consumers willingness to pay. They should have it as safe as possible for all people using their services.
Date published: 2023-04-16
Rated 4 out of 5 by
MASBeloved from
Turbo is AWESOME!
Turbo Tax has been user friendly with an element of fun.
Date published: 2023-04-16
Rated 5 out of 5 by
verytallguy from
Easy
Process was fluid and easy, no issues with the refund process.
Date published: 2023-04-16
Rated 1 out of 5 by
noquickinstallation from
turbo tax is a waste of my time and money.
no. i purchased a turbo tax disk -Premier for 98$ and the license code could not be entered into the box. i called turbo tax for help and he was no assistance whatsoever. i have paid twice for turbo tax, took 7 hours of my days to try to work program . nope next year switching.
Date published: 2023-04-16
Rated 5 out of 5 by
AewtrhEW from
turbo tax is awesome
8 years using turbo tax and not gets easier every year!
All TurboTax® Offerings Reviews - Page 2006
Date published: 2023-04-16