TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Had to do everything twice. Previous Year needed Previous year needed higher level. rather than let you downgrade have to reset everything and redo all the work just to chose the appropriate level. might have bought deluxe if could have just switched, but after doing all the work again chose the free. money lost for stupid decisions. no help from their help system and calling was worthless. nearly switched companies just to not deal with it
Date published: 2023-04-16
Rated 5 out of 5 by from So Easy! The process was simple and fast. I finished my Federal return in about an hour, including digging up all the documents I needed.
Date published: 2023-04-16
Rated 5 out of 5 by from Love Turbo Tax! So easy to use…step by step guides and so easy to find answers when you have questions!
Date published: 2023-04-16
Rated 5 out of 5 by from Tax preperation Delinda was very helpful and made this process easy for me when I have a lot going on.
Date published: 2023-04-16
Rated 5 out of 5 by from Simple and Easy Turbo tax is easy and help you navigate all the tax laws to ensure your refund is accurate
Date published: 2023-04-16
Rated 4 out of 5 by from TurboTax is there if you need it. TurboTax was extremely helpful. The discrepancy between a 4 star rating and 5 is because I am paying for them to handle my tax return and they offer- for more money- a "safer" way to file. I don't feel that this should be dependent on a consumers willingness to pay. They should have it as safe as possible for all people using their services.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo is AWESOME! Turbo Tax has been user friendly with an element of fun.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy Process was fluid and easy, no issues with the refund process.
Date published: 2023-04-16
Rated 1 out of 5 by from turbo tax is a waste of my time and money. no. i purchased a turbo tax disk -Premier for 98$ and the license code could not be entered into the box. i called turbo tax for help and he was no assistance whatsoever. i have paid twice for turbo tax, took 7 hours of my days to try to work program . nope next year switching.
Date published: 2023-04-16
Rated 5 out of 5 by from turbo tax is awesome 8 years using turbo tax and not gets easier every year!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2006
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Had to do everything twice. Previous Year needed Previous year needed higher level. rather than let you downgrade have to reset everything and redo all the work just to chose the appropriate level. might have bought deluxe if could have just switched, but after doing all the work again chose the free. money lost for stupid decisions. no help from their help system and calling was worthless. nearly switched companies just to not deal with it
Date published: 2023-04-16
Rated 5 out of 5 by from So Easy! The process was simple and fast. I finished my Federal return in about an hour, including digging up all the documents I needed.
Date published: 2023-04-16
Rated 5 out of 5 by from Love Turbo Tax! So easy to use…step by step guides and so easy to find answers when you have questions!
Date published: 2023-04-16
Rated 5 out of 5 by from Tax preperation Delinda was very helpful and made this process easy for me when I have a lot going on.
Date published: 2023-04-16
Rated 5 out of 5 by from Simple and Easy Turbo tax is easy and help you navigate all the tax laws to ensure your refund is accurate
Date published: 2023-04-16
Rated 4 out of 5 by from TurboTax is there if you need it. TurboTax was extremely helpful. The discrepancy between a 4 star rating and 5 is because I am paying for them to handle my tax return and they offer- for more money- a "safer" way to file. I don't feel that this should be dependent on a consumers willingness to pay. They should have it as safe as possible for all people using their services.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo is AWESOME! Turbo Tax has been user friendly with an element of fun.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy Process was fluid and easy, no issues with the refund process.
Date published: 2023-04-16
Rated 1 out of 5 by from turbo tax is a waste of my time and money. no. i purchased a turbo tax disk -Premier for 98$ and the license code could not be entered into the box. i called turbo tax for help and he was no assistance whatsoever. i have paid twice for turbo tax, took 7 hours of my days to try to work program . nope next year switching.
Date published: 2023-04-16
Rated 5 out of 5 by from turbo tax is awesome 8 years using turbo tax and not gets easier every year!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2006